Wide variety of scents and it comes in…
Wide variety of scents and it comes in a nice and cute bottle which is travel friendly. Love it!
About I'VRE
Data updated- Website
- ivre.sg
- Category
- Beauty & Well-being
- Location
- Singapore
- Status
- Unclaimed
- Replies to negative
- 30% (19/64)
Do you own I'VRE ? Claim this profile for free and start replying to reviews.
About this business
I'VRE is Singapore's first and only perfume subscription service that offers over 100+ designer fragrances for consumers to choose from.
Written by the business, not verified by us.Is I'VRE legit?
I'VRE (ivre.sg) has a 3.9 out of 5 rating on OK.one, based on 299 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. 73% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 30% of negative reviews. Last updated 2026-10-24.
What people say
Travel Friendly
I enjoy that the perfume is travel friendly. Convenient to carry around.
Pros and Cons
Pros ; quick response from customer service team. Good packaging Cons : please stop using ninjavan
Customer service have been amazing.
I believe the products are reasonably…
I believe the products are reasonably priced for its availability of niche scent especially when the bundles can not only accommodate an individual but multiple people. The fact that there are Creed and PDM scents for us to try for the bargain of a price is an absolute steal. The customer service was quick to respond when I needed to inquire about certain issues.
I have the freedom to use different…
I have the freedom to use different scents on different days without spending money on the whole bottle.
First Time Purchase & Love This!
My first order arrived within 4 working days. Love this idea of subscribing to a small amount of perfume as it usually takes me years to finish one bottle. With this subscription, i am able to test the perfume for a period of time before committing to a full size.
Love the sleek design of the bottle
Love the sleek design of the bottle! Perfume smells really good and authentic. Will definitely purchase again & recommend to friends.
Could improve on delivery timeline
The courier used for delivering the package, date range is too wide. And the delivery timeline is slow, could have been faster.
Extremely fast response from the team……
Extremely fast response from the team… unbelievable
I am very picky with my perfume
I am very picky with my perfume, so subscribing it will allow me to find out if i really like a perfume after using it for a while!
Ups and Downs
Been subscribed since Jan 2023 and my experience with I'VRE has been okay thus far, up till my recent 2 orders. Their site seems to have lots of technical glitches, my order was processed twice and had to contact them for a refund which they promptly issued. One of my orders has 1 scent missing, it look them 2 weeks to get the replacement delivered, and they forgot to label the replacement bottle with the name of the fragrance so that's an issue when I have almost 12 I'VRE atomisers. It is clear that their atomisers has flaws every once in a while, and other reviewers say the same too. Scratches and other cosmetic issues I can overlook as it does not functionally affect the product, but my most recent order has a completely faulty atomiser! The rotation of the atomiser suppose to have 2 points where it stops, 1 when it's closed and 1 when it's open for use. The most recent atomisers I have is so difficult to twist and even worse still, it is able to rotate a full 360 degrees, which is a clear sign that the product is faulty. Hopefully I can get a replacement for this, because if I'm going to bring this when I travel, I need the products to be reliable and functional. With regards to shipment delays, it is understandable that Ninjavan has been giving problems to many companies, as well as this period of switching to a different courier partner, but I feel like more can be done. In the past I used to get my orders fulfilled on time and I receive them within 1-3 working days, now it's common for 1-2weeks delivery :/ Bummer....
Reply from I'VRE 2023-06-02
Hi Wayne, Firstly we're sorry to hear that you did not have a positive experience with us. I believe that one of our customer service agents had reached out to you to find out more about your experience and we will definitely take your feedback into consideration so that we can improve as a company. Should you have any further queries do feel free to contact us via any of our contact channels. Best Regards, I'VRE SG Team
Impressive Brand and Service
Both my man and I really are impressed with both the amazing service and the product itself (atomiser, packaging and the design)! The chatbox is very efficient too. If there is no response within the first few minutes of the inquiries, you don’t have to worry because they’ll reach back out to you on WhatsApp to answer to your inquiry!
Delivery is fast and prompt
Delivery is fast and prompt. The perfumes smell great! And the bottling is very easy to bring around! Love it!
Terrible service
Long delivery of 2 weeks even thought their website states a 1-3 working day delivery. No date given after the delay and even a tracking number is hard to get from them. Cancellation of subscription is also difficult given their "high volume of inquiries". Beware.
Reply from I'VRE 2023-05-22
Hi Wei, Firstly, we're sorry to hear that you did not have a positive experience with our services. We'd like to sincerely apologise for the delay in your order as we were faced with issues from our courier partner. We've rectified the situation and have also provided further information to our valued customers. We promise to do better and to ensure that such situations does not occur once more. Should you have any further enquiries, do feel free to contact us via any of our contact channels. Best Regards, I'VRE SG Team
Overall a great experience and value!
Overall great experience. My recent bottle had a defect of not being able to be twisted properly but overall the the service is a great value for money. Shipping time can be improved. My first scent took only 2 days (probably priority shipping?) but my scents after that took close to 1-2 weeks.
Item received was slow and it has…
Item received was slow and it has scratches on the bottle. It would be better if the bottle is in a better quality as the company portraying LUXURY perfume. What could be done is get a better quality of package and solid bottle. Maybe for subscribers, the next monthly perfume that come after, the company could just provide them with the refillable bottle inside without the case to save money on a better quality product. Just a thought. Wasn’t as exciting when I received the package. Hope things will improve in the future for a better and pleasant experience.
Reply from I'VRE 2023-05-13
Dear Rizz, We're sorry to hear that you did not have a positive experience with us. We greatly appreciate your feedback and we will definitely look into this and further improve as a company. Should you have any further enquiries, do feel free to contact us via any of our contact channels. Best Regards, I'VRE SG Team
Responsive message
overall great experience
overall great experience! I love the scents I got and the bottles are so compact, I bring it everywhere 😍 can’t wait for my next subscription!
A Cautionary Tale: Ivre's Fragrance Subscription is a Disappointment
I had been intrigued by Ivre, a subscription-based perfume brand that promised a delightful olfactory experience delivered straight to my doorstep every month. Unfortunately, the service proved to be more of a bitter disappointment than the sweet scent of satisfaction I was hoping for. My initial order was plagued by delays. As a new customer, I expected a certain level of punctuality in delivery, especially as punctuality is a key feature advertised by the brand. However, my order arrived a few days late. I chose to overlook this hiccup, attributing it to unforeseen circumstances and the occasional logistical mishap. But, as I would soon find out, this was only the tip of the iceberg. My second delivery from Ivre was not just a few days late - it was an astounding three weeks behind schedule! The brand that claimed to provide a seamless fragrance journey now seemed to be more preoccupied with dragging its customers through a frustrating maze of delays and unresponsiveness. Contacting customer service was, unfortunately, a futile exercise. I reached out to them, hoping for an explanation, an apology, or even a token gesture of service recovery, such as a free month's subscription. However, all I was met with was silence and indifference. The lack of response was a shocking display of customer neglect, leaving me to question the legitimacy of the brand itself. My overall experience with Ivre was nothing short of abysmal. The tantalizing promise of a unique perfume experience was overshadowed by tardy deliveries and an absolute disregard for customer satisfaction. I'm left with a lingering scent of dissatisfaction, and a stern warning to other potential customers. Ivre's lack of consistency, coupled with their disinterest in acknowledging their mistakes or attempting to rectify them, leads me to believe that they might not be a legitimate enterprise. It's with a heavy heart that I say this, but I highly recommend steering clear of Ivre. What I initially perceived as a minor setback now feels like a glaring red flag indicative of a potential scam. In the world of online shopping and subscription services, trust and reliability are paramount. Unfortunately, Ivre seems to lack these fundamental principles. I hope my experience serves as a cautionary tale to others considering subscribing to their service. Stay vigilant, and think twice before giving them your hard-earned money. I, for one, am left with a sour taste and a lighter wallet.
Reply from I'VRE 2023-05-11
Hi Sudirwan, Firstly we're sorry to hear that you did not have a positive experience with us. Upon checking your first order, we'd like to enquire as to what you mean by delivered late. As you placed your order on the 27th of March 2023, it was delivered on 3rd April 2023. This is in line with our shipping policy of Monday & Friday dispatch and 1-3 working days for our courier partner to deliver to you. In regards to your second order, the next available dispatch date was 1st May 2023, however as it was a public holiday no dispatch was made and your order was subsequently sent out on 5th May 2023. Upon checking our conversations, it seems apparent that you were expecting a free month worth of subscription as a form of apology, however this was not offered due to the shipment being aligned with companies policy. Should you have any further enquiries, do feel free to contact us via any of our contact channels. Best Regards, I'VRE SG Team
People also looked at
Fictori
Culture Cure
Discount Pantry
JUST GO HART.
Iweardarkdream
Y2kclubclothing
Nolovegym
Hustle Nutrition