The perfume smells amazing!
The perfume smells amazing. The packaging is beautiful and elegant. The shipping and delivery was fast. Love it totally!
About I'VRE
Data updated- Website
- ivre.sg
- Category
- Beauty & Well-being
- Location
- Singapore
- Status
- Unclaimed
- Replies to negative
- 30% (19/64)
Do you own I'VRE ? Claim this profile for free and start replying to reviews.
About this business
I'VRE is Singapore's first and only perfume subscription service that offers over 100+ designer fragrances for consumers to choose from.
Written by the business, not verified by us.Is I'VRE legit?
I'VRE (ivre.sg) has a 3.9 out of 5 rating on OK.one, based on 299 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. 73% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 30% of negative reviews. Last updated 2026-10-24.
What people say
I love surprises and they never failed…
I love surprises and they never failed to surprise me. Keep up the good work
Love the scent and the unique bottle
Love the scent and the unique bottle. You can opt for monthly or one time purchase. You can pause or terminate any time without any hassle. You can choose "Surprise Me" options where you don't need to think which perfume to get each month..
Satisfied with my purchases
Got a black atomiser this time and absolutely love it! The delivery is always timely just when I finish the previous bottle! Can’t wait to try out the other new fragrances!
First subscription
The whole transaction was super easy and swift. Received the package within 3 days. Packaging is super cute and handy! Don’t get me started on the scent I chose. It was lovely! So worth it to read the reviews first before making your selection. Kudos to the entire team on making the experience a beautiful one. Can’t wait to make my next order!
It was my first time trying out this…
It was my first time trying out this subscription and I have already received my first bottle. The delivery was fast and the packaging was nicely sealed. I can't wait to receive my 2nd bottle next month. Good experience with I'VRE.
love!
wide variety of fragrances to choose from! comes in a very pretty atomizer and pouch. customer service is great too :)
Superb service!
They have an outstanding collection of perfumes and they deliver the package in a timely manner. I recommend them because of the after sales service provided by the team. They respond to your messages quickly and help you patiently with your concern.
Really like how convenient it is and…
Really like how convenient it is and able to try out different scent
Nice Avenue for Fragrances
Received as advertised, enjoyed my Oud Wood Fragrance :) However, the bottle could be better as it started leaking while in my gym bag
Must Try!
Because of Ivre, I'm able to try out different kinds of cologne that I want. It saves me a lot of money. The smell is strong and long-lasting. Highly recommend it!
they delivered what they promised and…
they delivered what they promised and patiently listen and explain to new customers the flow and what will be expected. i find this v important for new customer like me....
Just gotten my Trio kit and tried them…
Just gotten my Trio kit and tried them all. Scent seem right however not sure whether they are the old batch because they seem watered down or weak compared to those I've tried in stores. Especially the Rose 31 from Le Labo. I own 3 Le Labos and their frags are beast mode however this Rose 31 from I'vre seem to last for only 2hrs and you can barely smell it.
Reply from I'VRE 2023-04-17
Hi HA, We're sorry to hear that you did not have the best experience with us. We'd like to assure you that all our fragrances are sourced from authorised or reputable distributors/wholesellers and we can guarantee it's authencity! Do feel free to contact us via any of our contact channels should you have any further enquiries. Best Regards, I'VRE SG Team
The packaging is pretty chic
Terrible experience TBH
1st. the chatbot/ chat function in the website is never working. No one ever replies to the messages that were left behind. I ended up had to message them on IG to get my question answered. Responses on IG was instant though. You need to rethink about how you want customers to reach out to you guys. 2nd. Purchased made on 1 Apr. On the email confirmation it was stated that we will received an update when items are being shipped. I emailed on 5th Apr to check on status. Admin replied on the same day saying that my orders was shipped on the 3rd April and will receive within 1-3 working days. And they mentioned that the updates will be sent by the courier company in this case Ninja van. Why is it that when Ivre ship out the items Ivre do not update the customers that the items are being shipped out? Why is it that it has to be the ninja van? It’s two separate updates that should be received by us. I purchased from Ivre, not ninja van. If Ivre has shipped out the items, Ivre should notify us that items are on the way. 3rd. They mentioned 1-3 working days and the courier company will sent me an update. It’s already the 10th April, i still have not received my purchase. No updates from ninja van on the status of delivery. 4th. The subsequent subscription options to select what perfume to ship next is complicated and not user friendly. The list they gave on the screen as option to choose from is not the whole list and it makes it difficult for us to choose what is available. Overall very disappointing experience
Reply from I'VRE 2023-04-10
Hi Yanni, Firstly, we're sorry to hear that you did not have a positive experience with us and we're working on it to ensure that our customers have a better experience. We'd love to have a chat with you hear more about the struggles that you have faced and offer you a token of apology for any inconvenience caused. Do contact us via any of our contact channels and one of our customer service agents will get back to you ASAP. We'll work harder to better the experience of our shoppers and improve our service. Best Regards, I'VRE SG Team
I am disappointed with the service I…
I am disappointed with the service I have received from I'VRE for my fragrance subscription. My second order was mixed up with the first one, resulting in a duplicate order being delivered to me. Despite reaching out to customer service, I was told that the order couldn't be changed due to company policy. Instead, I was advised to alter my next order and was promised a small gift as compensation. However, the gift was not included in my third delivery. I reached out to customer service again and was told that the gift would be included in my next delivery. While I appreciate their effort to rectify the situation, I am disappointed with the lack of attention given to my issue. The mix-up with my orders and the missing gift has been inconvenient and frustrating. It appears that my subscription is not being valued by the company. I am sharing my experience to let other clients know about the issue I've experienced. I hope this feedback will encourage the company to improve its service and avoid similar mistakes in the future. To all potential customers, do be careful of the subscription website. it can mislead users and confuse their operations team.
Reply from I'VRE 2023-04-10
Hi Lee Jin, Firstly we're sorry to hear that you've had a bad experience with our service. We will take your feedback seriously and look into ways to improve. Upon further investigation, we noted that you mentioned your order was mixed up. However on our end we understand that you had left a note not specifying which scent was to be sent for each order. As such our operations team were not able to determine which scent you'd like due to an incorrect change made by yourself. We'd love to hear more from you and see how we can assist you in improving your experience. We appreciate your feedback and I will personally bring it up to the management team for further discussions and improvements. Best Regards, I'VRE SG Team
Love their products!
Smells so good! Love the concept of trying different scents every month! :)
The idea
The idea of allowing to try out different perfumes without burning a hole in someone’s pocket. It’s a great experience that I have to share this to my friends and family.
All perfumes are legit.
Delivery was fast. A wide range of perfumes to choose from. I now have a long list of perfumes to try, I hope you add more as some of the ones I want to try are not in your selection.
Authentic and affordable
Finally found the best perfume! I’vre definitely guarantees value for money as they offer subscriptions. Can’t wait to receive more perfumes in the future!
People also looked at
Fictori
Culture Cure
Discount Pantry
JUST GO HART.
Iweardarkdream
Y2kclubclothing
Nolovegym
Hustle Nutrition