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Beauty & Well-being

I'VRE

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299 reviews

3.9299 reviews
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About I'VRE

Data updated
Website
ivre.sg
Category
Beauty & Well-being
Location
Singapore
Status
Unclaimed
Replies to negative
30% (19/64)
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About this business

I'VRE is Singapore's first and only perfume subscription service that offers over 100+ designer fragrances for consumers to choose from.

Written by the business, not verified by us.

Is I'VRE legit?

I'VRE (ivre.sg) has a 3.9 out of 5 rating on OK.one, based on 299 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. 73% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 30% of negative reviews. Last updated 2026-10-24.

What people say

Service has been really good except…

Service has been really good except for the delays in the delivery service. Ive placed two orders more than a week ago and I haven’t received them till now ;(. Please don’t let this bring ur spirits down. I know you guys can definitely do better!

Reply from I'VRE 2023-07-18

Dear Jason, We're sorry to hear that, due to our mid-year sales, our deliveries were delayed and we are deeply apologetic for this. We will improve our processes and ensure that such occurrences will not happen again. Should you need any further assistance, do feel free to contact us via any of our contact channels. Best Regards, I'VRE SG Team

Vial was less than half filled

Was overseas when I received my parcel. Vial was less than half full. Customer service told me they could not do anything as it was more than 2 weeks (note I was overseas from 27 May - 12 jun) Caution all customers to check their vials

Reply from I'VRE 2023-06-18

Dear Daren, Upon further investigation, we understand that your parcel was delivered on the 27th of May 2023 at 11:50am. Subsequently you had contacted us today 3 weeks after the date of delivery informing us that one of the vials had leaked. Unfortunately we are not able to assist on an exchange due to our company policy as it has been more than 2 weeks since the order had been delivered. Should you have any further enquiries do feel free to contact us via any of our contact channels. Best Regards, I'VRE SG Team

Happy with what I'VRE is offering but there's room for improvement

First order took awhile to arrive because they ran out of stock, but the customer service was excellent. Prompt replies every time I emailed them. There are definitely areas of improvement e.g. after logging in, all I can do is view my past order and I have to use a separate link from my email to make changes to my subscription. But I am happy to support this young company, and hope they continue to improve their user experience and expand their product line.

Customer Service is One of the BEST I encounter 😍

The customer service is by far I encounter is the best. Their customer service is 24/7 and they responded to your queries very quickly! I got my queries answer very quickly in both their IG and WhatsApp. I have been subscribed to their perfume for 3 months and their perfume has turn me into long term subscriber. I don’t need to spend tons of money on branded or full bottle perfume anymore. They have more than 200+ choices of fragrances and I’m not worried if there is none for me to try! Keep up the good work I’VRE team! You guys are amazeballs ❤️❤️

Fantastic experience

Fantastic experience! Great customer service who was very friendly and kind! The scents are lovely, definitely original and packed so well! I couldn’t wait and requested for another order straight away. Strongly suggest getting the trio if you love nice scents and a great bargain!

Great way to Discover & Try New Scents

Have been looking to have a compact-sized cologne that can be easily carried around and to use at any time. Love the concept of having to try out different scents with the 'Scent of the Month' option and pick out which I would enjoy having.

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