Zero customer service
Ordered 3 reels website said 2 days shipping after 4 days emailed and was told they would look into it. Then again nothing all and all 3 emailed and 3 phone calls 10 days later I received my reels.
About J&H Tackle
Data updated- Website
- jandh.com
- Category
- Media & Publishing
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 41 reviews
- Replies to negative
- 0% (0/14)
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About this business
While we specialize in selling name brand fishing equipment at low prices, it is our knowledgeable staff and friendly atmosphere that turns new customers into regulars. It is our philosophy that whether you walk into our store or speak with one of our online representatives, you will be treated with respect and we will do our very best to help you with your fishing needs.
Is J&H Tackle legit?
J&H Tackle (jandh.com) has a 4.7 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Media & Publishing and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has not yet replied to negative reviews; 41 of them were added in the last 12 months. Last updated 2026-08-12.
What people say
Always great service and quick to…
Always great service and quick to respond and fix any problems.
Good experience
Good experience. Team was informative and shipped quickly. Unfortunately the reel I received was defective but costumer service helped with return.
Good company to deal with and good…
Good company to deal with and good pricing. Brian
Best of the best
Best of the best. Nobody I’d rather buy tackle from - in person or online.
It was not delivered
It was not delivered. It was returned to sender. I have tried many times to get you to send to my hime address, not the business address. I have emailed yet no response. I need help getting this reel delivered.
Easy to use website
The website is easy to navigate. Great communication for shipping/delivery status and the item arrived without any issues.
Ordered gift card
Ordered gift card. Arrived fast. Great service
Got the giftcard in the mail super fast…
Got the giftcard in the mail super fast A++
Great price and fast shipping
The item i wanted they had to order from the vendor so it took a few extra days understand that they can't stock every color in every style reel
Good help fast efficient
Awsome service
Great service and prices
J&H stocks the top brand products, has very fast free shipping available, and a great website that makes ordering easy. Their prices are very competitive as well. Five stars!!
Easy to use website also great customer…
Easy to use website also great customer service on the phone
2 thumbs up
Stocks the gear I need at a good price. Fast shipping and good customer service
Great Customer Service & Expertise
I called about a recent order and learned that the reel I wanted had been discontinued. Brian (I hope I have that right) was fantastic—he helped me find an alternate option and ensured I got what I needed for my planned trip. Buying big-ticket items online can be challenging, but this experience really put me at ease. When the reel arrived, it exceeded my expectations!
Good customer service
Product arrived with no delays
Product arrived with no delays, and J&L kept me informed of order and shipment.
Fantastic company
Fantastic company, I have purchased many things from them always high quality, very personal staff, Josh is always willing to answer questions and respond very fast. Highly recommend
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