It was a birthday gift
It was a birthday gift. My friend loves it
Reply from Japan Avenue2026-02-22
Hi Kacey, Thank you so much for your review 😊 We’re really happy to hear your friend loved the gift! Have a wonderful day, Team Japan Avenue
About Japan Avenue
Data updated- Website
- japan-avenue.com
- Category
- Events & Entertainment
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 61 reviews
- Replies to negative
- 100% (4/4)
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Is Japan Avenue legit?
Japan Avenue (japan-avenue.com) has a 4.6 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 61 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Beautiful fabric
Reply from Japan Avenue2026-02-17
Hi Megan, Thank you so much for your review! We’re really happy to hear you liked the fabric 😊 Have a wonderful day, Team Japan Avenu
Sometimes it’s the little things and sometimes it’s everything!
First of all, the products are amazing. The pencils are fantastic and the notebooks are perfect. It’s hard to find a notebook that sits flat when open. Secondly the prices are fair. I will be back for more notebooks! Lastly, the shipping was prompt and the packaging included nice little touches that tell me they care about their customers.
Reply from Japan Avenue2026-02-17
Hi Jason, Thank you so much for your wonderful review! We’re truly happy to read your feedback. It means a lot to know that you appreciated both the products and the overall experience, right down to the little details 😊 We’ll be delighted to welcome you back for more notebooks! Have a wonderful day, Team Japan Avenue ✨
good product
Reply from Japan Avenue2026-02-17
Hi Maria, Thank you very much for your feedback! We’re glad to hear you’re happy with your purchase 😊 Have a wonderful day, Team Japan Avenue
Service and quality is very…
Service and quality is very satisfactory.
Reply from Japan Avenue2026-02-16
Hi Francois, Thank you very much for your review 😊 We’re really happy to hear that you’re satisfied with the service and quality. Have a wonderful day, Team Japan Avenue
Product is ugly.
Product is ugly. Since I ordered from you, I'm getting French language down spam.
Reply from Japan Avenue2026-02-16
Hi Joan, Thank you for your feedback. We’re sorry to hear that the product did not meet your expectations. Regarding the emails, please note that we do not send spam messages. If you have any concerns, our customer support team is always available to help. Best regards, Team Japan Avenue
It was my first trial purchase and so…
It was my first trial purchase and so nice to receive a good-quility item.
Reply from Japan Avenue2026-02-13
Hi Tetiana, Thank you so much for your feedback! We’re really happy to hear that your first experience with us was a positive one 😊 Have a wonderful day, Team Japan Avenue ✨
Interesting products, well presented
Interesting products, fast shipping, overall good service
Reply from Japan Avenue2026-02-13
Hi Michael, Thank you very much for your feedback! We’re happy to know you enjoyed both the products and the overall experience 😊 Have a wonderful day, Team Japan Avenue ✨
I’m grateful!
Beautiful quality. Just like I remember from childhood. I’m so grateful! Thank you!
Reply from Japan Avenue2026-02-09
Hi Rachel, Thank you so much for your lovely message! We’re truly happy the quality brought back such special memories for you. Wishing you a wonderful day, The Japan Avenue team 🇯🇵✨
Unique Gift Ideas
I was looking for unique, portable gifts to bring with me on a trip. Initially, my internet search was for washi wrapped tea tins, which brought me to the Japan Avenue website. Naturally I was sidetracked by all of the fun items they have, and I instead purchased several Daruma Dolls. The shipment arrived within a week, and the dolls were quality!
Reply from Japan Avenue2026-02-09
Hi Laura, Thank you for your kind review! We’re glad you enjoyed discovering our selection and that the Daruma dolls arrived quickly and met your expectations. Have a lovely day, The Japan Avenue team 🇯🇵✨
I highly recommend Japan Avenue! Found exactly what I was looking for
Found exactly what I was looking for; an authentic quality product. The price was fair & delivery quicker than I anticipated
Reply from Japan Avenue2026-02-02
Hello Christopher, Thank you so much for your kind review! We’re delighted to hear that you found exactly what you were looking for and that the quality, price, and delivery met your expectations. Have a wonderful day, The Japan Avenue Team
sox that looked black in pic were navy
Reply from Japan Avenue2026-02-02
Hello Carol, Thank you for your feedback, and we’re sorry for the confusion regarding the color. We do our best to display product photos as accurately as possible, but lighting can sometimes make shades appear slightly different. Have a lovely day, The Japan Avenue Team
Item never received
Item never received. Constant emails from customs and FedEx
Reply from Japan Avenue2026-02-09
Hello Carol, Thank you for taking the time to share your experience. We’re very sorry for the inconvenience caused by the customs and FedEx issues. Unfortunately, due to customs clearance problems in the USA, the parcel was returned before delivery. As soon as this situation was confirmed, your order was fully refunded. Please accept our sincere apologies for the frustration this may have caused. If you have any questions or need further assistance, our customer service team remains at your disposal. Wishing you a very nice day, The Japan Avenue Team
This purchase is the gift that keeps on…
This purchase is the gift that keeps on giving. First I had to call customs to tell them I did order this. Then they asked me for further information. Now I’m getting a bill from customs. I do not recommend this site if you’re shipping to the US. It’s ridiculous, expect an additional $40 billion after paying shipping
Reply from Japan Avenue2026-01-25
Hello Karen, Thank you for your feedback. We’re very sorry for the inconvenience caused by customs fees. Please note that import duties and taxes are set by local authorities and are unfortunately beyond our control, as they depend on the destination country’s regulations. We truly appreciate your understanding and remain available by email if you have any questions. Kind regards, The Japan Avenue Team
Rapid preparation of the product that I…
Rapid preparation of the product that I purchased. It arrived quickly to my home. After inspecting the artwork, I was quite pleased with its condition. It was exactly as described on the website. I would highly recommend this vendor.
Reply from Japan Avenue2026-01-25
Hello Sean, Thank you very much for your review 😊 We’re delighted to hear that your order was prepared quickly, arrived in great condition, and matched the description on our website. We truly appreciate your recommendation! Have a wonderful day, The Japan Avenue Team
Good product, but had to pay additional duty.
The product was good and delivered on time. However, FedEx charged additional duty.
Reply from Japan Avenue2026-01-18
Hi, Thank you for your review! 😊 We’re glad to hear the product arrived on time and met your expectations. Regarding the additional duty charged by FedEx: customs fees/taxes may apply depending on the destination country, and unfortunately these charges are determined by local customs authorities and are outside our control. If you have any questions, feel free to contact our customer support by email — we’ll be happy to help. Have a wonderful day, Team Japan Avenue
Best Experience
very straight forward, easy to order and professional. the package was delivered intact with all the sensitive material as it should.
Reply from Japan Avenue2026-01-12
Hi, Thank you so much for your review! 😊 We’re really happy to hear that ordering was straightforward and that your package arrived safely and intact, especially with the sensitive items. Have a wonderful day, Team Japan Avenue
I loved how you guys handle my package…
I loved how you guys handle my package but there was an hold on my stuff and took longer to come.
Reply from Japan Avenue2026-01-04
Hi Coretta, Thank you for taking the time to share your experience. We’re really happy to hear that you appreciated the care we put into preparing your package. We’re sincerely sorry for the delay caused by the hold during shipping. Unfortunately, this can sometimes happen, but we understand how frustrating it can be and truly apologize for the inconvenience. Thank you for your understanding, and we hope to have the pleasure of serving you again under smoother circumstances. Wishing you a lovely day, The Japan Avenue team
Excellent service
Timely shipping, even with the holiday season, good quality product and extra care given to packaging witha lovely card included with a drawing of Mount Fuji, which is now on our fridge!
Reply from Japan Avenue2026-01-04
Hi Kristina, Thank you so much for your lovely review! We’re really happy to hear that your order arrived on time, even during the holiday season, and that you appreciated the quality and the care put into the packaging. It truly means a lot to know that the little Mount Fuji card found a place on your fridge — that made our day 😊 Wishing you a wonderful day, The Japan Avenue team
Stellar customer service and great…
Stellar customer service and great quality products. I am a happy customer
Reply from Japan Avenue2026-01-04
Hi John, Thank you very much for your kind words! We’re delighted to hear that you’re happy with both our customer service and the quality of our products. Your satisfaction is our greatest reward, and we truly appreciate your trust. Wishing you a great day, The Japan Avenue team