Japan Avenue (japan-avenue.com) has a 4.6 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 61 of them were added in the last 12 months. Last updated 2026-08-10.
I really liked the place as it has so much I wanted and stuff I didn't know I even need when I first came here, the prices are great along with the shipping since most Japanese products I try to get costs me an arm and a leg in shipping also the speed of delivery was very good I did not have to wait long at all fantastic place I will come back here if I ever need something else.
Reply from Japan Avenue2026-08-03
Hi Jessica,
Thank you so much for your wonderful review! 😊
We’re delighted to hear that you enjoyed both our selection and our service. It’s especially great to know that you found products you weren’t even expecting and that our fast delivery and reasonable shipping made your experience even better.
We look forward to welcoming you back to Japan Avenue soon!
Have a wonderful day!
The Japan Avenue Team
Hi Anees,
Thank you so much for your review! 😊
We’re glad you enjoyed discovering Japan Avenue and hope to see you again soon!
Have a wonderful day!
The Japan Avenue Team
This is a great shop! Beautiful and great quality products and bringing Japan closer to home. Very friendly and quick service (they reimbursed my sending costs when I forgot to put everything in one order: Thank You!) I am a fan and will continue to shop here!
Reply from Japan Avenue2026-07-23
Hi Janine,
Thank you so much for this lovely review! 😊
We’re so happy to hear you’ve had such a great experience with us. Your kind words and continued support mean a lot to our team!
We look forward to seeing you again soon.
Have a wonderful day!
The Japan Avenue Team
Carefully curated products. Fine quality, reasonably priced. Excellent customer care.
No issues with shipping to 🇨🇦
Reply from Japan Avenue2026-07-17
Hello Donna,
Thank you very much for your review! 😊
We’re delighted to hear that you appreciated the quality of our products, our customer service, and that your order arrived safely in Canada.
Have a wonderful day!
The Japan Avenue Team
I absolutely like Japanese Mashiro calligraphy paper! It is of superb quality for such a price. My fullest appreciation for the Japanese paper craftsmanship who are so honest that even the most simple practice paper feels so very good when using it! Thank you very much! The delivery is fast and convenient as it is shipped within the EU (no customs procedure needed)
Reply from Japan Avenue2026-07-10
Hello Dagnė,
Thank you so much for your wonderful review! 😊
We’re delighted to hear how much you enjoy the Mashiro calligraphy paper and that you appreciate the craftsmanship behind it. It means a lot to us to know it has met your expectations. We’re also glad the fast EU shipping made your experience even smoother.
Have a wonderful day!
The Japan Avenue Team
Hello Renata,
Thank you very much for your review! 😊
We’re delighted to hear that your order matched your expectations. We truly appreciate your trust and hope to welcome you back again soon!
Have a wonderful day!
The Japan Avenue Team
Hello Bojana,
Thank you so much for your review! 😊
We’re delighted to hear that you had a wonderful experience. Thank you for your trust!
Have a wonderful day!
The Japan Avenue Team
Great products, high quality.
I ordered two Noren curtains and one rod, two made in Japan, one from China. All are great.
I was extremely impressed to the service. I made the first order before sleep, but I wanted to make second order when I woke up, however I checked the term that the order could be edited after receiving order confirmation email. But only a short time, I received an email from Japan Venue, they granted me free shipping as they combined two orders manually. I felt so warm of humanity, not just doing online shopping with robot.
From quality and service aspects, I highly recommend to shop in this platform, quick and reliable.
PS. The product was delivered from France, if you are from Switzerland as me, be aware the tax free postage allowance, which is just CHF 62. Over it, you will bear to pay the administration free CHF 13 plus 3% of tax to the total cost including product value and shipping. I was too happy bypass this rule. But that was my own mistake.
Reply from Japan Avenue2026-06-19
Hello Viona,
Thank you so much for your wonderful review! 😊
We are delighted to hear that you are happy with both the quality of the products and the service you received. It means a lot to us that our efforts to help customers personally made such a positive impression.
Thank you as well for sharing your experience and advice regarding Swiss import fees. We truly appreciate your detailed feedback and your recommendation.
We wish you a wonderful day and hope to welcome you back again soon!
Team Japan Avenue
G
Gintautas · 1 review · Verified · Experienced 2026-06-02 ·
★★★★★
Created two separate orders
Created two separate orders, both were below free shipping. They were merged together and shipping fee was refunded. Unexpectedly nice thing.
Reply from Japan Avenue2026-06-19
Hello Gintautas,
Thank you very much for your review! 😊
We’re happy to hear that you appreciated the order consolidation and shipping refund. Whenever possible, we try to make things a little easier for our customers.
We wish you a wonderful day and hope to see you again soon!
Team Japan Avenue
Fantastic quality products. Got a bunch of the charms for me and my coworkers and they look and feel amazing!
Reply from Japan Avenue2026-06-15
Hello Jarmaine,
Thank you so much for your wonderful review! 😊
We’re thrilled to hear that you loved the quality of the charms and that you chose to share them with your coworkers. It means a lot to us that they look and feel just as amazing as you expected.
Have a fantastic day,
The Japan Avenue Team
Fast delivery, very nice looking item. Good quality too.
Reply from Japan Avenue2026-06-12
Hello Ralitsa,
Thank you very much for your review 😊
We’re delighted to hear that you were happy with the fast delivery and the quality of your item. We hope it brings you lots of joy!
Have a wonderful day,
Team Japan Avenue
I am happy with the quality, speed etc. I can recommend this shop as a verified fellow human. Cheers.
Reply from Japan Avenue2026-06-08
Hello Mateusz,
Thank you very much for your review 😊
We’re delighted to hear that you were happy with both the quality of our products and the service you received. Thank you as well for your recommendation!
Have a wonderful day,
Team Japan Avenue
M
Max · 1 review · Experienced 2026-05-03 ·
★★★★★
You have beautiful products
You have beautiful products! plenty to choose fromm
Reply from Japan Avenue2026-06-08
Hello Max,
Thank you very much for your review 😊
We’re happy to hear that you enjoyed our selection of products and found plenty of items to discover.
Have a wonderful day,
Team Japan Avenue
Easy to order from the website. Quick delivery and regular updates. Parcel was very well packed and l was very pleased with what l ordered.
Reply from Japan Avenue2026-05-30
Hi Kaz,
Thank you so much for your review 😊
We’re delighted to hear that you had a positive experience with your order.
Have a wonderful day,
The Japan Avenue Team
C
Chara igna · 1 review · Experienced 2026-05-13 ·
★★★★★
Everything was perfect
Everything was perfect, in perfect condition and came as soon as possible. Great guys, thank you.
Reply from Japan Avenue2026-05-14
Hi,
Thank you so much for your kind review 😊
We’re really happy to hear that everything arrived perfectly and as quickly as possible!
Have a wonderful day,
Team Japan Avenue
Wonderful company, gorgeous products & unusual, love everything the sell.
Reply from Japan Avenue2026-05-14
Hi Beverley,
Thank you so much for your lovely review 😊
We’re thrilled that you enjoy our products and appreciate the unique selection we offer ✨
Have a wonderful day,
Team Japan Avenue
Just arrived yesterday I love them just what I was looking for
Reply from Japan Avenue2026-05-14
Hi Jill,
Thank you so much for your review 😊
We’re so happy to hear that you love your items and found exactly what you were looking for! ✨
Have a wonderful day,
Team Japan Avenue
P
Peeter · 51 reviews · Verified · Experienced 2026-04-09 ·
★★★★★
Fast and smoth delivery!
Reply from Japan Avenue2026-05-04
Hello Peeter,
Thank you for your review 😊
We’re glad to hear that everything went fast and smoothly!
Have a great day,
Japan Avenue Team
I love the Pajamas that I ordered. They are so soft and lightweight and the design of them makes it easier for me to wear. I have a problem with my hands so buttons can be an issue but these tie at the sides so makes it so easy.
I would have given 5 stars but I was expecting them to be made in Japan and they were made in China. However, the workmanship is faultless.
Reply from Japan Avenue2026-05-04
Hello,
Thank you so much for your detailed review 😊
We’re really happy to hear that the pajamas are comfortable and easy to wear.
We always indicate this information on our product pages whenever it is available, and we’re sorry if it was not clear in this case.
We’re glad to hear that you were still satisfied with the quality and craftsmanship.
Have a great day,
Japan Avenue Team
