Warning
Warning! Really bad quality ont the products and don't respond to any emails. After one wash the print was damage, the colors do not last. Also the print on the bag was all blurry when it arrived, and skewed, not centered.
Japan Tiger (japan-tiger.com) has a 1.5 out of 5 rating on OK.one, based on 30 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 80% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; 18 of them were added in the last 12 months. Last updated 2026-10-24.
Warning! Really bad quality ont the products and don't respond to any emails. After one wash the print was damage, the colors do not last. Also the print on the bag was all blurry when it arrived, and skewed, not centered.
I would not recommend ordering from Japan-tiger. I received multiple items, but two were poorly sewn and essentially unwearable. Customer service was unhelpful, essentially blaming me for the quality issues and refusing to provide a reasonable refund. Their proposed solution was to make me pay for shipping again to get replacements for their mistakes. Very frustrated with this experience
Ordered 2 t-shirts and never came, paid $75 for them (including shipping). Customer Service is NON existent. They keep your money and run. SCAMMERS! Please stay away from this bogus site!!!
THIS IS A SCAM I made an order 5 weeks ago and i havent received The support team is not answering I don’t think I will, ever receive my order or be refund
Scam. You pay, you get nothing in return
I ordered a hat 5 weeks ago and am still waiting. Do not order anything from this company. I don't think I'll ever receive my order and they won't process a refund. They keep sending emails saying the order is on the way but it's going to take another 15 to 19 days.
After I ordered the sweatshirt, I read all the negative reviews and thought I had made a big mistake. But my order arrived within 2 weeks and was really nice,good quality, size and design
Ordered the Mandril shirt . Supposed to be 100% . Feels like rubber diapers . Horrible un- wearable thing . I guess I should've known better . Rubbish .
It's been three months since I ordered a sweatshirt. No sweatshirt, no reimbursement, no communication.
Zero stars. I got sold by an ad for a cool t-shirt. Ordered, then did a bit of research and found information that the site was sketchy. Tried to cancel my order same day, impossible. Could only send a message asking to cancel, they wanted a "20% processing fee" to cancel. What the heck. At this point i was like, let's get the crappy t-shirt then. 4 months later nothing has appeared. Complete disappointment.
Took a punt on this company due to cheap prices. Ordered a jacket, email confirmation came through, then nothing. No means of checking the status of the order. Nearly a month later, the jacket arrives anonymously… I ordered an XL, size guide says it’s a 46” chest, and it’s too small. The arms are half way up to my elbows. There’s no way to contact them and I’m sure returning it to China is going to be nigh on impossible as well. I’ll donate the jacket to charity or give it away. So you pay your money and take your chance… 🤷🏻♂️
DO NOT BUY FROM HERE !!!!!!!!! I dont even want to give them 1 star !!!! AWFUL.....We bought a hoodie for a Christmas gift £38...it arrived and was Tiny, I contacted the company and they replied to first 2 emails, when I refused the pathetic part payment if I kept the item...why would we want to keep a jumper that's too small?? I repeatedly emailed for return details and they have totally ignored me !!! So I am left £38 out of pocket and with a crap jumper that's too small!!!! DO NOT BUY FROM HERE
I ordered a long sleeve shirt, paid around 50$ with shipping as well, and the package that arrived was so tiny and thin, I did not believe it could be this shirt. And yet there it was, thin as paper, awful quality comparing to the ones displayed on site that one might think that it’s more structured and well made, and with a bunch of holes under the armpits. The wash out effect is horrible and its shape is not reflective of the site’s standards. Horrible, wouldn’t even pay 10$ for it.
placed my order for a camp shirt and iten was not shipped even after 1 week. when contacted to cancel gave me excuses to say its not possible to refund. please dont buy from them.
Ordered 2 hoodies on 27th December and they were delivered on 17th January. Very thin material but colours are good and they are fine for mess abouts. Washed once on a cold wash and the lettering/graphics are coming off.
My parcel was missing, file the compliant with their support, and they resend the parcel with my correct order..... respect....
Wife ordered from here an two weeks later nothing received and a tracking number that is not recognised.
Ordered 3 tees. The receipt does not provide the estimated delivery date, so I sent an email to customer support twice. No response. Regretting that I failed to check the reputation of this site beforehand.
I'm only awarding this company 1 star because there is no option for 0. I eventually got my new tshirt delivered, fitment was horrendous. Stuck it in the washing machine, pattern washed completely off the front. Two features you probably shouldn't expect from a t shirt costing that much money. I contacted their "customer service"... didn't get a response. Then I contacted them another 2 times.. didn't get a response. What I've got now is an expensive floor cloth but at least it's some use. My advice to anybody using this website to vet Tokyo-Tiger - Avoid like the plague and use another company for your hilarious t-shirts.
bought 2 t shirts not bad quality, correct sizing, Took 2 weeks to arrive, not washed them yet
30 reviews matching