JERAVAE Dance Wear (jeravae.com) has a 4.1 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Sports and its reputation is good. 76% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 33% of negative reviews; 5 of them were added in the last 12 months. Last updated 2026-08-10.
I ordered a dress from Jeravea, and paid upfront, as is ususal. Unfortunately, through no fault of Jeravea the package was delivered by UPS to a wrong address. That being said, Jeravea held my purchase hostage until such time as they had sorted the matter out with UPS which I think is grossly unfair. I feel they should have sent me a replacement dress immediately and sorted out their problem with the carrier. This customer service action makes me refrain from ordering from them ever again.
K
Krista · 3 reviews · Verified · Experienced 2025-03-10 ·
★★★★★
Fit is okay
The dress arrived timely which is great. For the most part it fits good.
Unfortunately it doesn't exactly fit for longer torso women, and my breasts are slightly exposed. I am in the process of looking for a top to wear under so that I can wear this dress.
T
Terry Jordan · 1 review · Verified · Experienced 2025-03-07 ·
★★★★★
I very much wanted the pants I ordered…
I very much wanted the pants I ordered to be perfect in their sizing; however, the pants I ordered said the waist would be 39.5 inches (I normally wear 38) and they were at least 2-3 inches too small. I was very disappointed and wish they somehow could get their sizes correct. It really shouldn’t be that difficult to have sizes correct.
I ordered the wrong size for my dance shoes . I tried to email for exchange but for some reason I wasn’t getting response. I called your company and the person I talked to was very helpful and made everything right … and got it done quickly …. I love my new dance shoes !!
Thank you! I will be ordering again .
Wonderful quality and was exactly like shown in advertisement. Great service, will definitely use again and have already sent link to three people who asked about dress
Lack of communication Over two months passed before I was…
Over two months passed before I was able to get a response on the location and status of my Latin practice dress. Jervae said they had no control over shipping. I asked for a refund and the did refund my entire amount. Poor service
Reply from JERAVAE Dance Wear2025-02-20
Hello Doreen,
According to our email correspondence with you, we kept you aware of the shipping time of that dress and you were made aware of the holiday affecting Ukraine and shipping. We also made sure you knew about the blizzard massively slowing down our mail and shipping here in KC. You said that these were excuses, but they really were affecting your order, unfortunately. We are sorry you never received your dress, but we always strive to offer great communication with our customers.
Thank you.
Hello,
According to our records, you order was fulfilled. We appreciate the email you sent us and we replied to you telling you the production time for your item.
Thank you.
L
Lee · 1 review · Verified · Experienced 2024-12-25 ·
★★★★★
Happy you carry Danza
Happy you carry Danza. Pants are great and came quickly.
Love the dress! Fits like a glove! Quality workmanship! Shipped quickly! Just thought it was supposed to come with a matching choker, but it did not come with it. But that won't stop me from ordering again!
Hello,
We always love to hear from our customers and if you are not satisfied with a product, we will work with you to try to rectify the issue. We never received an email about this situation so we weren't aware.
Thank you.
Jeravae advertised a “moving sale” on their website. I was excited to purchase numerous items at 50% off. After I put a large purchase (over $900) on an Affirm payment plan, Jeravae notified me that over half of the items and stones I purchased were not available or actually included in the sale (even though the website noted otherwise). This led me to a scramble to find the items I needed on alternative websites.
I was in a rush to finish some costumes on a deadline and didn’t notice for over a month that I had been charged for over $400 worth of stones that were never shipped.
Jeravae DID rectify and refund most of the charges. But I likely won’t purchase from this store again because I need to know that the items listed on the website are ACTUALLY available when I pay for them.
I was pretty disappointed with the whole situation, although I am grateful that they honored the refund for items not shipped.
Shoes didn't fit.They wouldn't take them back.now I'm stuck with over three hundred worth of shoes that don't fit.
Reply from JERAVAE Dance Wear2025-02-20
Hello,
Our exchange policy only allows for one exchange, which you received. We never tell a customer exactly what size to purchase so that they can choose the fit that's right for them. We are a small business and our policy on our website allows every customer to exchange their shoes once.
Thank you.
Great rental dress selection! Worked closely with me to ensure I had my rental dress in proper condition by the time I had my competition. Everyone thought my dress was beautiful and I loved the way it moved out on the dance floor.
