JERAVAE Dance Wear (jeravae.com) has a 4.1 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Sports and its reputation is good. 76% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 33% of negative reviews; 5 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
E
Esther · 1 review · Experienced 2026-04-29 ·
★★★★★
Dress arrived 5 weeks late...then refused my return due to an "odor"
Dress arrived 5 weeks late (ordered 3/19, delivered 4/23). Poor communication on their end. I emailed them after 10 days (estimated arrival is 10-15 days). They said it would need 3 weeks. I emailed them at 3 weeks (no one reached out). They said it would take 5 weeks.
When I finally received it, the quality was cheap and the size that they recommended for me was wrong. I immediately requested a return the next day (note: customer is responsible for return shipping fee and 15% restocking fee). When I sent in my return, they said they detected a "strong food-like odor" so they were unable to issue a refund or they could send me back this now "smelly" dress but they would charge me an extra $12 on top of what I already paid and return shipping fee.
There was no odor when I tried on the dress and immediately packed it for return. Customers should not be responsible for whatever happens during transit and shipping. Furthermore, they said that due to the smell, they could not resell the dress (meaning therefore I would have to bear responsibility for this). Their response suggests a greater concern with protecting their financial interests than with upholding fair and equitable business standards.
I already paid my return shipping fee and the only time they were quick to communicate with me was when they didn't want to give me my money back. Not only that, they were willing to give me back a dress they deemed "smelly" as long as I paid an additional $12. This kind of service is incredibly disrespectful and unprofessional.
The item didn’t match what I saw online. I was disappointed with the overall finish.
S
Steven Michael Stevie · 1 review · Experienced 2025-09-14 ·
★★★★★
You purposefully make it difficult to…
You purposefully make it difficult to easily return anything. You force customers to request a return in writing to get approval so you can actually return something and then nail them for a 15% restocking fee. I will never order from you again. Too complicated and difficult.
T
Teresa N · 2 reviews · Experienced 2025-09-03 ·
★★★★★
Love Jeravae!
Product just as described, amazing ship time. Would definitely buy from them again. I've made 2 purchases just in the last month!
S
Susan Brooks · 10 reviews · Experienced 2025-08-09 ·
★★★★★
Purchased a practice dress and it was…
Purchased a practice dress and it was well made and fit perfectly. I will definitely be ordering more!
M
Michael Winans · 1 review · Experienced 2025-07-25 ·
★★★★★
Helpful Staff
Olivia was a great help in picking out a Latin shirt for my upcoming competition. It was shipped and arrived in a timely manner and looks fantastic!
The excellent communication regarding order changes and expectations for arrival. The people I have spoken to or texted with are professional helpful and kind.
Lovely dress, great fit and flow; arrived as anticipated
M
M. B. · 1 review · Experienced 2025-05-15 ·
★★★★★
Outstanding customer service and…
Outstanding customer service and product quality! Thank you!
J
Jennifer Brayton · 1 review · Experienced 2025-05-14 ·
★★★★★
It took over 6 weeks for the dress to…
It took over 6 weeks for the dress to arrive. The design did not match the images and had a lot more material the bottom of the skirt making dancing awkward both for weight and flow.
Order number 1325906
I will never order from this company again!
After three months, emails asking for an update, and no produce received, I asked for a refund.
I got my refund less a restocking fee, which is odd since they never had the product in stock to sell me in the first place, so why was I getting charged a restocking fee?
I’ve let all of my dance friends and dance studios know of my experience!
I ordered a ballroom dance practice skirt…my delivery was timely. I love the fit & the length is perfect-for extended movements. I will definitely be a return customer.
