Lovely thoughtful gift
I bought a personalised bracelet for my partner, and it’s absolutely lovely. He gets so many compliments on it! I will definitely be purchasing from this company again
About Jessemade UK
Data updated- Website
- jessemade.co.uk
- Category
- Home & Garden
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 298 reviews
- Replies to negative
- 99% (235/237)
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About this business
Jessemade is to spread happy and warm memories by providing carefully crafted one-of-a-kind customized gifts and helping people to record every memorable moment and give each gift a unique meaning.
Written by the business, not verified by us.Is Jessemade UK legit?
Jessemade UK (jessemade.co.uk) has a 3.2 out of 5 rating on OK.one, based on 683 user reviews collected here. It is listed under Home & Garden and its reputation is mixed. Opinions are polarized: 56% rate it 4 stars or higher while 28% give 1 star; The business has replied to 99% of negative reviews; 298 of them were added in the last 12 months. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Consumers consistently praise the beautiful craftsmanship of the personalized jewellery, mentioning that the items look truly luxurious and make wonderful gifts for family members. People also emphasize the exceptional customer care, noting that support staff are extremely helpful, friendly, and quick to resolve ordering mistakes. However, some reviewers were not happy with delivery delays or packages failing to arrive entirely within the expected timeframe. A few other people also felt that receiving incorrect sizing, wrong personalisation details, or fragile items getting damaged shortly after delivery was quite disappointing.
Auto-generated from all reviews of this business. For reference only.What people say
Really good product and responded to a…
Really good product and responded to a mistake I made when ordering and rectified free of cost, product is a lot better quality then the price suggest extremely happy Could ask for anything more will definitely buy from again and will be looking at other products
Ordered several items now all very…
Ordered several items now all very beautiful.Gift boxes are excellent and service excellent
Excellant company i explained what i…
Excellant company i explained what i done to my necklace they under me stood id give 10 out 10
The necklace I received was beautiful…
The necklace I received was beautiful and to a high standard. It Came quickly(just over one week). A nice keepsake to remember my parents.
Jess made is a really good company and…
Jess made is a really good company and the things that they make are amazing. Incredible customer service too
Personalised locket from Jessemade
I just recently ordered a locket for my girlfriend's birthday which Jessemade also personalised with 2 photos inside of it which I sent them. My girlfriend is over the moon with it and the service I received from Jessemade was exceptional throughout. Thankyou Jessemade, ..Phil
Really good haven't received yet
Products are good and when there is a…
Products are good and when there is a problem , it is sorted easily
Well for one the writing was in German
Well for one the writing was in German. So when it got delivered to our daughter she didnt understand it. Had to screen shot and send her the English wording!!!
Reply from Jessemade UK2026-08-24
JMUK116810 Hello, We are sorry for the bad shopping experience. In order to better understand the trouble you encountered, we will contact you later via this service email: [email protected] Please pay attention to our follow-up email messages. We are willing to provide you with an effective solution.
Quick delivery
Quick delivery, item exactly as shown online, will definitely be buying more :)
Lovely gift for a grandson
Got a lovely gift for a grandson. Come in a nice box good chain bracelet with wonderful words. Would use again x
Custom men's bracelet
Bought a bracelet for my dad a few years ago and then ordered another one as I had another baby. He gets so many compliments on it and recently ordered my uncle one which came within 5 days of ordering!, fab customer service
Have Brough multiple things from this…
Have Brough multiple things from this seller. They are very lovely the quality of the items are amazing and it makes a lovely personal touch. Would defintly recommend
Family stone bracelet
Brought a bracelet for my mums birthday, with kids and grandkids names and birth stones on, she absolutely loved it. It came in a lovely box and with plenty of extra bits like a lovely gift bag, and plenty of cleaning cloths. I was so impressed ordered another bracelet for my sister in law for her birthday! Relatively quick delivery also. Will definitely purchase from here again.
Amazing Gift Ideas
For my Husband’s Birthday our Daughter purchased a leather bracelet with all four of our Grandchildren’s names on it and he was overjoyed. The craftsmanship is excellent and do lightweight you hardly know you are wearing it. Will I recommend to friends and family, yes unique gift ideas when you are at a loss as to what to get.
My order had a misspelled name and I…
My order had a misspelled name and I contacted them straight away before it was shipped. They were really helpful and were willing to correct it for me. Will definitely be using them again as they have some beautiful jewellery.
Amazing wallets and amazing quality
Amazing wallets and amazing quality, this is the second one I have purchased from them now, the staff are really helpful also and will do there best to make sure your wallet is perfect, Would definitely recommend them.
Ordered a bracelet for Father’s Day and…
Ordered a bracelet for Father’s Day and looked lovely, however the clasp was faulty. Emailed the company and they rectified it no questions asked and was lovely about it. Quick delivery and very kind and helpful customer service.
I loved the necklace I purchased as a…
I loved the necklace I purchased as a gift, and the team and customer service have been great, when i forgot to add something to my order they quickly helped me rectify. I received the item quickly too, I would recommend. Thank you
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