The Real Deal!…
I’ve used Jetnsave twice for tickets from Dubai to the US and am planning on booking a third flight. Excellent service and outstanding prices. Highly recommend!
About JetNsave
Data updated- Website
- jetnsave.com
- Category
- Travel & Vacation
- Location
- United States · Howell/NJ
- Status
- Unclaimed
- Replies to negative
- 100% (2/2)
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Is JetNsave legit?
JetNsave (jetnsave.com) has a 4.8 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
Not professional
1.Very slow response. They will only issue you an agent itinerary and you are required to download the e-ticket from the airline directly. 2.They don't inform you when there is a flight cancellation and you will be full of surprises on their arrangement. 3. Booking department is not professional at all. When my flight got cancelled by the airline, there is no follow up and they say they need to charge a amendment fees. I am like betting on a ticket that will be cancelled at last minute. 4. I saw on their website that they are able to add infant or child ticket but when you place the request, they will be delaying and recommend you to handle with the airline directly. ----HIGHLY NOT RECOMMEND----
Reply from JetNsave2020-03-26
Hi Jennifer, Let me address each point 1 by 1. 1. The slow response may be due to the time zone difference. We are also dealing with a ton of cancellations and changes due to the Corona Virus. We email all etickets to clients and do not ask the client to download the itinerary. I can provide the email to you showing the tickets were emailed out. I suggest you check your junk or spam. 2. We always inform a client if there is a change or cancellation by the airlines but with the current Corona Virus unfortunately things are a bit different. We are only dealing with customers flights that are within 2 weeks and then we will deal with all the rest. Being many others were flying months later... There is many glitches right now with the airlines which are causing issues due to the overload... 3. the booking department is over loaded and has people stricken with Covid 19 just like anywhere else. we have fees just like any travel agency and airlines and are working on each case to help lower it or waive it if possible. 4. Generally we can add an infant but with some airlines such as Cathay they require the adult flying to have the credit card on hand for verification which is why you were asked to pay directly to Cathay the infant which is generally 10% of the published fare. We strive to give our customers the best discounts for their business or first class flights and try for the best Customer Service and i'm sorry if you feel that you were let down. Regards, The JetNsave Team
an excellent service that i experienced
Was very pleased with JetNsave's…
Was very pleased with JetNsave's service. I was seeking to travel at a time of great uncertainty due to the coronavirus and JetNsave was very patient with me as I made multiple changes to my itinerary. The customer service was terrific and when I was finally ready to travel, the found me a ticket on short notice and at an excellent price.
Thanks Eli,
Thanks Eli, Perfect flights Neil
Fast and efficient service
First time using JetNSave for a RT biz class and a ON ticket to Toronto. Very responsive quotation and efficient booking service.
Reply from JetNsave2020-03-02
Hi Clarence, Thanks for the kind words. Please feel free to give out your agents info to all your friends, family and colleagues. The JetNsave Team
I rely on this Jet N Save for my travel…
I rely on this Jet N Save for my travel needs and my expections for price and service are usually exceeded. This company makes it so easy to book flights at travel times and prices that work for me. The company even makes payment for services very easy. Jet N Save deserves the five star rating.
Reply from JetNsave2020-03-02
Hi James, Thanks for the kind words. Please feel free to give out your agents info to all your friends, family and colleagues. The JetNsave Team
Great service from Eli.
Reply from JetNsave2020-03-02
Hi Valerie, Thanks for the kind words. Please feel free to give out your agents info to all your friends, family and colleagues. The JetNsave Team
Nesha did a great job of handling all…
Nesha did a great job of handling all the changes and needs we had on the latest trip booking. The prices were great and her service and response time excellent...recommend you use JetNsave as one of your airline ticket resources....!
Reply from JetNsave2020-03-02
Hi Neil, Thanks for the kind words. Please feel free to give out your agents info to all your friends, family and colleagues. The JetNsave Team
I will definitely return
My agent Debbie made the purchase of my families flights effortless and stress free, this is my second time purchasing from Debbie and I will definitely be returning and recommending to friends.
Reply from JetNsave2020-01-29
Hi Benjamin, Thanks for the kind words. We are glad you enjoyed working with Debbie and will convey your message to her. The JetNsave team
Eli was great
Eli was great. I booked my flights easily and hassle-free.
I was a little sceptical at first but…
I was a little sceptical at first but Debbie put me at ease and we ended up with a great deal
Unbelievable dedication
Me and my representatives shared more than 40 emails to get my trip scheduled. I did not expect that level of dedication and help just to schedule my flights. They did a great job. I will definitely use this service again.
Enjoyed trip
Enjoyed trip. Thank you, except too long MCT at FRA. I may make trip to USA. Could you let me know the reasonable fare, if i let you know itinerary. Look forward to hearing from you soon. thank you and Happy New Year. Michio Endo
I've been dealing with JetNsave for…
I've been dealing with JetNsave for about two years for family and work related bookings. JetNsave is diligent in booking and cost efficient.
Excellent
Excellent. Both Debbie and Elizabeth were very responsive and kind.
Excellent,prompt and courteous service.
A job well done
A job well done! Thank you...
Thanks for usual support
Great Service
This is the THIRD time JetnSave has hooked me up with some baller tickets in the clutch! Great service, great customer service!!