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Money & Insurance

JG Wentworth

225 reviews

4.5225 reviews
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About JG Wentworth

Data updated
Website
jgwentworth.com
Category
Money & Insurance
Location
United States
Status
Unclaimed
Last 12 months
225 reviews
Replies to negative
95% (20/21)
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Is JG Wentworth legit?

JG Wentworth (jgwentworth.com) has a 4.5 out of 5 rating on OK.one, based on 225 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. 89% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 95% of negative reviews. Last updated 2026-08-10.

What people say

C
Carl Crouch · 2 reviews · Experienced 2026-08-07 ·

Applied for a loan

Applied for a loan, sent all documentation required. I might add My Daughter is on the deed of my home also. They came back and said that she would have to be taken off the deed because she has a judgment against her. She signed the papers to be taken off the deed, went down and filed them and sent them proof that had this had been done. They didn’t intern come back and said all fine and dandy. But her two judgments against her must be paid in full before they loan me the money. What in the heck are they talking about? Needless to say, I said the heck with you.

Reply from JG Wentworth2026-08-07

Thank you for sharing your concerns. We want to make sure your questions about the program and your request are handled properly. Please reach out to our Client Services team at 800-715-9501, Monday through Friday, 9:00 AM to 5:30 PM EST, so we can assist you directly.

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customer · 1 review · Verified · Experienced 2026-08-07 ·

Quick and easy

Reply from JG Wentworth2026-08-07

Thank you for sharing your feedback!

A
Angelica · 5 reviews · Verified · Experienced 2026-08-07 ·

This was the easiest process I have…

This was the easiest process I have ever done. Cassie was so helpful and explained everything and left me with no questions to ask... I am super happy with your company..

Reply from JG Wentworth2026-08-07

We're so glad you took a moment to leave a review. It means a lot that you shared your experience with us.

D
Dave Clarke · 1 review · Verified · Experienced 2026-08-07 ·

Naddia was amazing!

Naddia was amazing, she explained the program in detail and answered all my questions, a true professional.

Reply from JG Wentworth2026-08-07

We're so glad you took a moment to leave a review and highlight your positive experience with us. We truly appreciate your kind words.

S
Surreta · 1 review · Verified · Experienced 2026-07-14 ·

Great customer service

I just became a customer. From the 1st phone call. Customer service has been great.

Reply from JG Wentworth2026-08-07

We're so happy to hear about your positive experience with our customer service team from your very first call! We appreciate your kind words.

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customer · 1 review · Verified · Experienced 2026-08-07 ·

Easy to work with and understand.

Reply from JG Wentworth2026-08-07

Thank you for writing such thoughtful feedback. We’re grateful you shared your experience.

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customer · 1 review · Verified · Experienced 2026-08-07 ·

This was a very easy process

This was a very easy process. They answered all my questions and had everything completed very quickly.

Reply from JG Wentworth2026-08-08

We sincerely appreciate your comments and your willingness to share them.

J
Joseph · 1 review · Verified · Experienced 2026-08-04 ·

Well I'm Glad Ester called me

Well I'm Glad Ester called me , she told how she could help me, and I liked her plan.

Reply from JG Wentworth2026-08-08

It means a lot that you shared your experience. Thanks for taking the time to do so.

L
Lashun · 1 review · Verified · Experienced 2026-08-07 ·

Very good choice

Lewis was knowledgeable and patient with me. Definitely an load has been lifted!

Reply from JG Wentworth2026-08-08

Thanks for sharing your thoughts with us — it truly means a lot.

T
Toni London · 3 reviews · Experienced 2026-08-05 ·

Very informative and upfront about how…

Very informative and upfront about how the program works, while being approved in a matter of minutes. Michael guided me through everything and provided an analysis of my debt and what the program could do to cut my debt in half! Very smooth process and I would highly recommend the program to others.

Reply from JG Wentworth2026-08-06

We’re grateful you shared your experience. Thank you for your review.

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customer · 1 review · Verified · Experienced 2026-08-05 ·

I was very skeptical at first

I was very skeptical at first, as it seems like in today's world you're always expecting someone or some company to try to take advantage of you. However, from the very beginning, the customer representative was professional, receptive, and transparent. Natalia made me feel comfortable throughout the entire process. She took the time to explain everything thoroughly—the good and the bad—so I always knew what to expect. Her patience was exceptional, and her communication was clear, honest, and consistent. I truly appreciate the level of customer service she provided. My prayer is that the rest of my experience with JG is just as smooth, straightforward, and positive as my experience working with Natalia.

Reply from JG Wentworth2026-08-06

We are so glad to hear that your experience was a positive one. We truly appreciate you sharing your feedback with us.

K
Keith Zweifel · 3 reviews · Experienced 2026-07-06 ·

I worked with Michael Kalinowsky

I worked with Michael Kalinowsky. Mike made himself readily available with any questions that I may have had. The transaction went smoothly, thanks to Mike explaining every step of the way in detail. Thank You Mike! I would highly recommend JGW and Michael Kalinowsky. Keith Z.

Reply from JG Wentworth2026-08-06

We appreciate you sharing your experience. We are happy to hear that our team member was readily available and explained everything in detail. Thank you for your positive feedback!

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customerCarla Burdette · 1 review · Verified · Experienced 2026-08-05 ·

Erica was amazing to help me out!

Erica was amazing to help me out!! Thank you so much!!!

Reply from JG Wentworth2026-08-06

We're so glad you took a moment to leave a review. We appreciate your kind words about the helpful service you received.

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Pashon · 2 reviews · Verified · Experienced 2026-07-18 ·

I am not getting action taken on my…

I am not getting action taken on my request and now that I’m signed up for the program and they have drafted money from my account no one is reaching out to me to resolve issues.

Reply from JG Wentworth2026-08-06

Thank you for your feedback. We asked a representative to reach out and address your concerns.

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Carolee Hutchins · 3 reviews · Verified · Experienced 2026-07-29 ·

I was informed of the benefit of using…

I was informed of the benefit of using JG Wentworth for my debt consolidation.

Reply from JG Wentworth2026-08-06

We're so glad you took a moment to leave a review! Thank you.

B
Bishop · 1 review · Verified · Experienced 2026-07-29 ·

Great customer service

Reply from JG Wentworth2026-08-06

We're so glad you took a moment to leave a review!

R
Ruben quijano · 1 review · Verified · Experienced 2026-08-05 ·

Zach herb

Zach herb was awesome, very informative and professional thank you so much

Reply from JG Wentworth2026-08-06

We sincerely appreciate your comments and your willingness to share them. It means a lot that you shared your experience.

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Papa H Diallo · 1 review · Verified · Experienced 2026-08-05 ·

It was a very easy process.I think the…

It was a very easy process.I think the person who had me knew very much what my needs and concerns were.He did a good job confronting them and solving them. I was well satisfied of the interaction we had.He did a great job.

Reply from JG Wentworth2026-08-06

We're so glad to hear that you had such a positive experience and that your needs and concerns were addressed effectively. Thank you for sharing your feedback.

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Rick Sabella · 1 review · Verified · Experienced 2026-08-05 ·

What a wonderful experience with Naddia…

What a wonderful experience with Naddia she was very professional and caring. Made my heart big and my life at ease thank you very much I can breathe again thank you and god bless you and j g w

Reply from JG Wentworth2026-08-06

We're so glad you took a moment to leave a review. It means a lot that you shared your experience with us.

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Edward J Coover · 2 reviews · Verified · Experienced 2026-07-29 ·

Matt was very helpful and patient

Matt was very helpful and patient. The Portal is very clear!

Reply from JG Wentworth2026-08-06

Thanks for highlighting your experience with us. We truly appreciate it.