JG Wentworth (jgwentworth.com) has a 4.5 out of 5 rating on OK.one, based on 225 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. 89% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 95% of negative reviews. Last updated 2026-08-10.
The client services rep was great !! Mr Gus Sanchez was very professional and polite to me. He made this difficult process fr me easier than I figured it would be. Overrall excellent service . I will be recommending others. Thank you!
We're so glad to hear about your positive experience with us. Thank you for sharing your feedback!
It is a great service for one who is trying to get out of debt and reliable payment for one who lives pay check to pay check.
We appreciate you sharing your feedback and are so pleased to hear our service is helpful for managing debt and providing reliable payment solutions.
The debt counselor I talked to was very friendly .she explained everything to me
We're so glad you took a moment to leave a review. We appreciate your kind words about the helpful assistance you received.
Freddie was a pleasure to speak with and was very professional. He was helpful and friendly beyond measures.
We are so glad you took a moment to leave a review. We appreciate your kind words and are happy to hear about your positive experience.
So far so good. Appreciate the time they took to set up my account
We're so pleased to hear that your experience with setting up your account was a positive one. Thank you for taking the time to share your feedback.
We're so glad to hear that you had such a positive experience with us. Thank you for your feedback!
We're so glad to hear that you had such a positive experience with us. Thank you for your feedback!
Im so relieved after talking with Kyle. I feel like I will be able to get my head above water now.
We are so pleased to hear that you feel a sense of relief and clarity after your conversation. It's wonderful to know that we could provide the support you needed.
Hadn't been with company long enough to rate service. Thankful they are willing to take on my credit issues. Pray it all works out.
We appreciate your feedback and look forward to working with you!
I’ve been trying to get a hold of someone now for 24 hours. I’ve been disconnected three times put on hold for more than 15 minutes. I don’t want anything to do with your company. I don’t like your customer service.
Thank you for taking the time to share your feedback. That's not the experience we want for anyone who reaches out to us. We asked a representative to reach out and address your concerns.
Cole Connell was super helpful and had great customer service! He was able to get me going in the program in a very timely manner! He was very considerate of my situation and was able to take a huge burden i have been carrying for a long time!
We sincerely appreciate your comments and your willingness to share them. We are so glad we could help alleviate a long-standing burden.
Very good explanation and polite service and really easy to reach and clear out doubts thank you
We're so glad to hear that you found our explanations clear and our service polite. Thank you for sharing your positive experience with us.
We're so glad to hear that our customer service was helpful to you. Thank you for taking the time to share your positive experience.
Dustin was knoledgable. helpful, and polite. nice to work with
We're so glad to hear that you had such a positive experience. Thank you for taking the time to share your feedback with us!
Very helpful. Straightforward.
We're so glad to hear that our customer service was helpful to you. Thank you for taking the time to share your positive experience.
Trevor help me make an important decision about all of these accounts that I have which are out of control. Thank you Trevor
We're so glad we could help you. We appreciate your kind words!
Your company called my aunt and claimed to be new York life and told my aunt that she needed to cash out her annuity because they were going out of business. Looking up the number you guys called from showed J.G Wentworth. You guys are a scam artist! Do not do business with them! Apparently there're willing to lie and impersonate someone else to make a buck! You guys are ridiculous!
Thank you for bringing this to our attention. We strive for transparency and satisfaction, and we take your feedback seriously. Please reach out to our Client Services team at 800-715-9501, Monday through Friday, 9:00 AM to 5:30 PM EST, so we can address your experience directly.
It was easier than I expected it to be, Austin was very professional and helpful
We're so glad to hear that your experience was easier than you expected and that our team member was professional and helpful. Thank you for sharing your positive feedback with us.
Excellent service
We're so glad to hear that our customer service was helpful to you. Thank you for taking the time to share your positive experience.
Anthony was very good when explaining things to me, and listened to my story and concerns, honestly if it were anyone else I would have not done it.
We are so glad to hear that our team member was able to provide such helpful support and understanding. We truly appreciate you sharing your positive experience.
225 reviews matching