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Money & Insurance

JG Wentworth

225 reviews

4.5225 reviews
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About JG Wentworth

Data updated
Website
jgwentworth.com
Category
Money & Insurance
Location
United States
Status
Unclaimed
Last 12 months
225 reviews
Replies to negative
95% (20/21)
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Is JG Wentworth legit?

JG Wentworth (jgwentworth.com) has a 4.5 out of 5 rating on OK.one, based on 225 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. 89% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 95% of negative reviews. Last updated 2026-08-10.

What people say

i
iraion young · 1 review · Verified · Experienced 2026-08-05 ·

Made my experience great and a little…

Made my experience great and a little bit of relief in my heart knowing I can breath a little better to take care of some of this debt.

Reply from JG Wentworth2026-08-05

We're so glad to hear that we could provide some relief and help you on your journey to manage your debt. Thank you for sharing your positive experience with us.

J
Jodi Curran · 1 review · Verified · Experienced 2026-08-05 ·

The customer service was very helpful to

Reply from JG Wentworth2026-08-05

We're so glad to hear that our customer service was helpful to you. Thank you for taking the time to share your positive experience.

c
customer · 1 review · Verified · Experienced 2026-08-05 ·

Excellant service

Reply from JG Wentworth2026-08-05

We're so glad to hear that our customer service was helpful to you. Thank you for taking the time to share your positive experience.

K
Keturah · 2 reviews · Verified · Experienced 2026-08-05 ·

Patrick O'Donnell was very patient with…

Patrick O'Donnell was very patient with me and very helpful!

Reply from JG Wentworth2026-08-05

We're so glad to hear that your experience was positive and that our team member was helpful and patient. Thank you for taking the time to share your feedback.

P
Pamela Day · 3 reviews · Verified · Experienced 2026-07-29 ·

Customer service and helpfullness.

Reply from JG Wentworth2026-08-05

We're so happy to hear that our customer service was helpful to you. We truly appreciate your positive feedback!

J
Jeanette · 2 reviews · Verified · Experienced 2026-08-05 ·

Shawn made the process real smooth…

Shawn made the process real smooth showed me movies gave me information that would help me in the long run so I went with the program

Reply from JG Wentworth2026-08-05

We're so glad to hear that our team member made your experience smooth and provided helpful information. We appreciate your positive feedback!

c
customer · 1 review · Verified · Experienced 2026-08-05 ·

Great Service

Matthew was a good representative who walked me through the whole process. Many options were provided with consolidating debt, using the screen sharing feature when discussing options was helpful. I was shopping around with different lenders, and JGW was the best option with competitive prices.

Reply from JG Wentworth2026-08-05

We really appreciate you taking the time to share your experience. We're so glad we could provide you with the best options.

S
Steve and Frank · 4 reviews · Verified · Experienced 2026-06-26 ·

Haven’t done much for me

Haven’t done much for me, except sign paperwork. I haven’t seen any progress yet my debt and calls are growing and accounts are threatening to close. If I could get information on what’s going on behind the scene that may help.

Reply from JG Wentworth2026-08-05

We're sorry to hear about your experience. We strive for transparency and satisfaction, and we take your feedback seriously. We asked a representative to reach out and address your concerns.

c
customerDiane · 1 review · Verified · Experienced 2026-07-29 ·

Professional

Reply from JG Wentworth2026-08-06

We appreciate you sharing your feedback — thank you for letting us know about your experience.

C
COTRENIA · 5 reviews · Verified · Experienced 2026-07-29 ·

It walked me through the process step…

It walked me through the process step by step and made me confident in it

Reply from JG Wentworth2026-08-06

Thanks again for taking the time to leave such thoughtful feedback.

c
customer · 1 review · Verified · Experienced 2026-08-03 ·

Speech was clear

Speech was clear, Very patient, explained everything as we went through the process.Sooo helpful.Thank you so very much!!

Reply from JG Wentworth2026-08-04

We're so happy to hear that our clear communication and patience made your experience a positive one. Thank you for your kind words!

J
Joseph · 2 reviews · Verified · Experienced 2026-07-27 ·

No call back

Reply from JG Wentworth2026-08-04

Thank you for your feedback - we asked a representative to reach out.

E
Eddy · 4 reviews · Verified · Experienced 2026-08-03 ·

Mr Stevenson kept everything brief and…

Mr Stevenson kept everything brief and to the point. All went very smooth from start to finish.

Reply from JG Wentworth2026-08-04

We're delighted to hear that everything went smoothly from beginning to end. It's great to know that our approach was clear and efficient for you. Thank you for your positive feedback!

S
Stephanie Styer · 3 reviews · Verified · Experienced 2026-07-28 ·

The simplicity of the program and how…

The simplicity of the program and how Vinny explained everything made it so easy to follow thru with

Reply from JG Wentworth2026-08-04

We're so glad to hear that the program was easy to follow and that everything was clearly explained. Thank you for sharing your positive experience with us.

E
Ernest Parker · 2 reviews · Verified · Experienced 2026-08-03 ·

The start!

So far it's doing well! This survey should wait until this situation matures into what it's supposed to do, it's really early in the progress to know exactly how it's going to turn out!

Reply from JG Wentworth2026-08-04

We're glad to hear things are going well so far! We appreciate your feedback regarding the timing of the survey and understand your perspective.

c
customer · 1 review · Verified · Experienced 2026-07-28 ·

Sonny the person I spoke with was…

Sonny the person I spoke with was really reassuring. Hopeful for this journey

Reply from JG Wentworth2026-08-04

We're so glad to hear that your conversation was reassuring. Thank you for taking the time to share your positive experience with us.

M
Myrtle J · 2 reviews · Verified · Experienced 2026-07-28 ·

I was introduced to and guided through…

I was introduced to and guided through the process that is set in place for debt relief on July 29, 2026 by Jeffrey Miller. He didn’t promise that things would happen instantly. He told the truth, that it may take minimum time of 3 to 4 months to see the first results in the process, I appreciate the patience of Jeffrey Miller and I feel that JG Wentworth will help me to accomplish the goal of resolving my debts with lower interest rates.

Reply from JG Wentworth2026-08-04

We truly appreciate you sharing your positive experience. It's wonderful to hear that our team member provided clear expectations and excellent guidance throughout the process. We are committed to helping you achieve your financial goals.

s
sle · 1 review · Verified · Experienced 2026-08-04 ·

Was a real person and great service

Reply from JG Wentworth2026-08-04

Thank you for sharing your positive experience with us. We are so glad to hear that you received great service.

J
JB · 1 review · Verified · Experienced 2026-07-28 ·

Rocco was great

Rocco was great! He explained everything and made me feel c. I made a great decision

Reply from JG Wentworth2026-08-04

We appreciate you sharing your feedback — thank you for letting us know about your experience.

A
Angela Perry · 1 review · Verified · Experienced 2026-08-03 ·

Highly Recommend Matthew Lamond!

Matthew was super kind and answered all of my questions. And he didn't make me feel bad for having credit card debt.

Reply from JG Wentworth2026-08-04

Thank you for writing such thoughtful feedback. We’re grateful you shared your experience.