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Money & Insurance

JG Wentworth

225 reviews

4.5225 reviews
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About JG Wentworth

Data updated
Website
jgwentworth.com
Category
Money & Insurance
Location
United States
Status
Unclaimed
Last 12 months
225 reviews
Replies to negative
95% (20/21)
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Is JG Wentworth legit?

JG Wentworth (jgwentworth.com) has a 4.5 out of 5 rating on OK.one, based on 225 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. 89% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 95% of negative reviews. Last updated 2026-08-10.

What people say

c
customer · 1 review · Verified · Experienced 2026-08-03 ·

Great customer service.

Reply from JG Wentworth2026-08-04

We're so glad to hear about your positive experience. We truly appreciate you sharing your feedback and highlighting great service.

c
customer · 1 review · Verified · Experienced 2026-08-03 ·

Very easy and helpful advice

Reply from JG Wentworth2026-08-04

We are so glad to hear that you found our advice helpful and easy to understand. Thank you for sharing your positive experience with us.

M
Mike Wolfe · 1 review · Verified · Experienced 2026-06-29 ·

Straight forward and made it simple

Reply from JG Wentworth2026-08-03

We're so glad to hear that we made things simple and straightforward for you! Thank you for your positive feedback.

R
Robin · 2 reviews · Verified · Experienced 2026-07-27 ·

They where very good I just don’t have…

They where very good I just don’t have the money right now to begin anything but I will reach out when I can thank you

Reply from JG Wentworth2026-08-03

We truly appreciate your kind words and understanding. We look forward to hearing from you whenever you're ready.

c
customer · 1 review · Verified · Experienced 2026-08-03 ·

Process was very easy and chill

Reply from JG Wentworth2026-08-03

We're so glad to hear that you found the process easy and relaxed. Thank you for sharing your positive experience with us!

N
Nancy · 1 review · Experienced 2026-08-03 ·

You can feel confident in the whole process and they gave me peace of mind.

Raymond Nolan kept me informed all the way during the process. He always was available and he answered all my questions. He walked me through each step as this was a big decision for me. It has given me breathing room financially. I trust JG Wentworth as the have been around for years. The staff was great, always polite, professional and more than happy to help. I highly recommend.

Reply from JG Wentworth2026-08-03

Thanks again for taking the time to leave such thoughtful feedback.

T
TDK · 1 review · Verified · Experienced 2026-08-03 ·

Thank you for the help!!

Thank you for being thorough with all the information provided and giving me peace of mind.

Reply from JG Wentworth2026-08-03

Thanks again for taking the time to leave such thoughtful feedback.

D
Dawn REmondet · 1 review · Verified · Experienced 2026-08-03 ·

Easy and very informative

Reply from JG Wentworth2026-08-04

We're so glad to hear you found the experience both easy and informative. Thank you for taking the time to share your positive feedback with us!

B
Barbara Roberts · 2 reviews · Experienced 2026-08-03 ·

It was a smooth transition and Matthew…

It was a smooth transition and Matthew Negro did an outstanding job with all that I needed. I felt confident all my 5 creditors will be paid in due time. Thank you

Reply from JG Wentworth2026-08-04

We're so glad to hear about your positive experience. Thank you for taking the time to share your feedback with us.

C
Christopher Brown · 10 reviews · Verified · Experienced 2026-08-03 ·

Omarwas very helpful

Omar was very helpful. He explained everything well. I appreciate the help

Reply from JG Wentworth2026-08-04

We're so glad to hear that your experience was positive and that everything was explained clearly. Thank you for taking the time to share your feedback.

S
Sandra Jedlicka · 1 review · Verified · Experienced 2026-08-03 ·

Professionally knowledgeable

Aaron was very helpful and explained everything about the set up and use of my account and informed me of my payments, date due and account term in length

Reply from JG Wentworth2026-08-04

We're so glad to hear about your positive experience and that everything was clearly explained. Thank you for taking the time to share your feedback with us.

他们一开始就做出了巨大的承诺……

他们一开始承诺降低您的每月付款,但逐渐要求增加您“较低”的每月付款,这主要是由于他们收取的巨额费用,您最好自己协商付款方式,因为他们为您节省的很大一部分将用于向您收取费用! 更不用说他们无法履行每月付款计划,因为他们将要求增加最初商定的金额。 不幸的是,达科他·巴斯科(Dakota Basco)欺骗了我一个计划,该计划比他们最初商定的付款金额有所增加!

Reply from JG Wentworth2026-08-03

We're sorry to hear about your experience. We strive for transparency and satisfaction, and we take your feedback seriously. We would like the opportunity to make this right. Please reach out to our Client Services team at 800-715-9501, Monday through Friday, 9:00 AM to 5:30 PM EST, so we can address your experience directly.

告诉我很生气,因为当我打电话给某人时,我希望他们尽力回复我。我需要信息,我有到期付款,他们告诉我接​​受我的付款,我

告诉我去付款,然后我就取消了自动付款。我的付款到期了。我联系不到任何人,所以我付钱给他们。我想取消这份合同。我要取消这份合同,因为我打了两次电话,但没有人回复我,不,我不喜欢这样。这不是直截了当的。你对我不诚实,所以我已经完成了,我不会推荐他们。

Reply from JG Wentworth2026-08-03

Thank you for your feedback - we asked a representative to reach out and address your concerns.

多么有礼貌和乐于助人的解释一切。

当我打电话时,我很担心,有点害怕,但与我交谈的那位先生非常善解人意,非常有礼貌,并向我解释了业务是如何运作的。我感到非常惊讶,感到很舒服,并且很高兴能够摆脱所有债务。

Reply from JG Wentworth2026-08-03

We're so glad to hear that you felt comfortable and understood during your call. It's wonderful that our team was able to explain everything clearly and put your mind at ease. We're excited for you to achieve your goal of becoming debt-free!

我刚刚开始与他们合作,并将……

我刚刚开始接触他们,直到我与他们打交道的时间更长才知道贾斯汀信息丰富并希望它发挥作用

Reply from JG Wentworth2026-08-03

We appreciate your initial feedback and are pleased to know our team member was informative.

简单的

简单、快速且信息丰富。我还在等着看这一切如何进行,但当我知道我的付款会减少并且我可以得到一点喘息空间时,我立刻感到如释重负。

Reply from JG Wentworth2026-08-02

Thanks for sharing your thoughts with us — it truly means a lot.