Levity (joinlevity.com) has a 3.2 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Health & Medical and its reputation is mixed. Opinions are polarized: 55% rate it 4 stars or higher while 37% give 1 star; The business has replied to 61% of negative reviews; 55 of them were added in the last 12 months. Last updated 2026-08-10.
This really works I’ve lost 7lbs this month and this is my first month
Hello, We're happy to hear that you are seeing results! Thanks for letting us know about your experience; we appreciate your feedback. Warm regards, Levity
I gotta say I was pretty down after I joined Levity & paid for everything THEN came to see reviews. I previously was with Alloy and had an absolutely abhorrent experience with them so I was already on high alert. I filled out Levity’s intake and told them I’m already on Liragluride so I just need to continue where I am. Following day I received the approval but noticed it stated “starter dose” so I emailed them reiterating the dose I’m currently at is 4 weeks past starter and under my breath I was getting nervous that they were going to send me the wrong dose. Their customer service responded within 24hrs and she was so nice, explained how Levity’s dosing isn’t as strong as my current one and would I be comfortable doubling my dose to continue where I was. I stated yes I’d like to continue. This exchange happened on a Thursday so I had to wait the weekend for another response, I only had enough meds to take me to Wednesday(yikes). Monday came around and she once again emailed me to let me know she put in for a new updated script and within 24hrs I had the new meds delivered and in my hands. Ice packs still cold, all the syringes and swabs I’d need, a detailed “how to & what to expect”booklet with food suggestions, blank pages to monitor my weight etc.! Levity hit it out of the park for me and I’m so grateful customer service was gentle on me and guided me through with no issues. I look forward to having them with me along on this journey to a new and improved ME!
We appreciate you sharing your experience. We're glad our team was able to address your concerns regarding the medication dosage and ensure you received the correct prescription promptly. We wish you all the best on your journey and we're always here to help!
The first week 5lbs gone with very little exercise. I changed my eat habits slightly.
That's wonderful! We are so happy to hear about your initial success and appreciate you sharing your experience with our product. Thanks for the feedback!
Had a wonderful experience with Levity so far. Was approved the same night I paid for my medication and I didn't even have to see a doctor. Received my meds a little over a week later!
We're happy to hear that you had a wonderful experience! We appreciate your positive feedback regarding the quick approval and delivery of your medication. Thanks for sharing!
Thank you for taking the time to provide us with your feedback. If you're wanting a higher dose for your next order, you may request this in your monthly check-in. If you need more assistance, please do not hesitate to reach out!
There has been very little impact from this small dose and I much prefer the larger shot once a week.
Thank you for sharing your feedback with us. We’re sorry to hear that you haven’t noticed the impact you were hoping for with the current dosing. Everyone’s body can respond a little differently, and sometimes it can take some time to find the right treatment plan. We’d love the opportunity to review your experience and discuss options that may better suit your needs—including alternatives to daily dosing. Please reach out to our care team so we can support you in finding the best path forward. Your health and satisfaction are very important to us, and we truly appreciate you giving us the chance to help. Warm regards, Levity
I have only been a member for one month, and I was still using my old provider. So I haven’t had a chance to try the product yet. I was rather surprised at how attentive the nurse person was, and how quickly the product came 😊
Hello, We appreciate you taking the time to share your experience. We're glad to hear that you were pleasantly surprised. Your satisfaction is our top priority! 😊 Warm regards, Levity
I love Levity! From day one they have had excellent customer service and so far I have been very happy with their compounded products!
We're happy to hear that you've had excellent customer service from day one. We appreciate you sharing your positive experience with our compounded products! Thanks for your feedback.
It took a while for my first delivery but I’m doing great on my meds , hoping everything goes smoothly from here
We're happy to hear that your medication is effective! We appreciate your patience with the initial delivery and hope everything continues to go smoothly for you.
Best company by far. Customer services could not be any more helpful, speedy responses and very helpful. I've used levity for months and never had a problem
We're happy to hear that our customer service has been so helpful and responsive! We appreciate your positive feedback and are glad you've had a problem-free experience. Thanks for being a valued customer!
Thank you for your feedback! We’re glad to hear your medicine arrived quickly and that you had a smooth experience. Your satisfaction is our top priority! Warm regards, Levity
I am very excited to start this new journey. I did so well with semaglutide I can not wait what results I get with liraglutide.
Hi there, Kristina! Thank you so much for your kind words. We’re excited to be part of your journey and can’t wait to see your results with Liraglutide. We truly appreciate your trust in us. Warm regards, Levity Team
I’m really not too satisfied with the new compounded Liraglutide+B12 in place of the compounded semaglutide. One, because the doses are daily instead of weekly and two, I have not noticed a change in anything such as my appetite or any side effects like I did with the semaglutide.
Hi Melissa, Thank you for sharing your feedback. We’re sorry to hear that the compounded Liraglutide hasn’t met your expectations. We have escalated this over to our clinical team and will have a clinician follow up with you in an email to discuss your concerns about the dosing and effectiveness of your medication. We appreciate your patience and the opportunity to support you. Best regards, The Levity Team
I am down 13 lbs in under 4 weeks. Very easy to use and I don't feel like I am on a "diet".
That’s amazing—congratulations on your progress! 🎉 We’re so glad to hear that you’ve found the treatment easy to use and that it doesn’t feel like a “diet.” Keep up the great work—we’re excited to see you continue on your journey! Warm regards, Levity
I started with Levity in November of 2024. I lost 35 pounds from then until when Levity shut down. When they shut down a lot of people went to different providers, but not me. I knew that Levity would come up with something. And they did. This company all the way around is amazing! I really feel like I matter to them and that they aren't just in it for the money. I love that they listen to us and that I am actually heard. Not just another number! Thanks Levity you are the best!
Thank you so much for sharing your journey with us! We’re thrilled to hear about your success and that you’ve felt supported every step of the way. Our goal is always to make sure our patients feel cared for and heard, so it means a lot to know that comes through. We truly appreciate your trust in us! Warm regards, Levity Team
So July 31 I signed up with levity. I was assured that I would be getting medication shipped to me in 3 to 5 days. I was prescribed liraglutide as requested. They took the money right out of my bank account immediately I’ve been looking for a tracking number since… I called twice and texted twice. I finally got a person and they told me there’s no end in sight. The shortage of liraglutide on their end could possibly be weeks and I was offered $10 credit like why are they taking people’s money signing people up and then giving them false hip and then what about the poor people they already dispense too they’re never gonna get their meds in four weeks cause they’re so backed up with the new arrivals. This program is a scam stay away.
Thank you for sharing your feedback. We sincerely apologize for the delays and the frustration this situation has caused. Due to unprecedented demand for liraglutide, our fulfillment team has been experiencing significant backlogs, which unfortunately has impacted our usual shipping timelines. Please know that we are actively working to prioritize and expedite all pending orders to get medications to our patients as quickly as possible. We understand how important timely access to your medication is and are truly sorry for any inconvenience caused. Regarding the $10 credit, we offer this as a gesture of goodwill while you await your order, but we appreciate your feedback and are continuously looking for ways to improve our customer experience. If you’d like, please reach out to our customer care team directly so we can provide you with the most up-to-date status on your order and assist you further. We value your trust and hope to resolve this for you soon. Thank you for your patience and understanding. Best regards, The Levity Team
Scammed into signing up for a subscription following a ‘check in’ email for the product. Tried cancelling by calling and calling no answer. Emailed and they said I was too late as it’s been dispatched and they would cancel the subscription for me. I explained I had not signed up to this and they won’t give me my money back way back. Monzo have said they cannot help further. I did not sign up to this!!!
Referred people to this company as it is basically med express under a different name. They wouldn't let me order using my credit, then stopped us being able to order, redirecting customers to med express. I queried whether I could transfer credit to med express and was told no. The whole thing is a scam and I plan to take this further.
What can i say they want you to refer people when there programme was up and running than stop it and now we have credit pending they want to close down there company and take our referral money away from us all because there part of med express but refuse to transfer our credits that we earned to our med express account how is this fair dam right disgusting i must say go to another supplier thats not gonna do the dirty on you
Poor customer service my order was left on my doorstep and stolen needles and medication should not just be left and my replacement order well I have no clue where that was left yet again , no reply to my emails im out of pocket by almost £200 ive had to re start and by elsewhere, terrible service ( 4462014)
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