It’s really good service and quite…
It’s really good service and quite really fast getting feedback.
About Jom Travel Local
Data updated- Website
- jomtravellocal.com
- Category
- Travel & Vacation
- Location
- Malaysia
- Status
- Unclaimed
- Replies to negative
- 11% (1/9)
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About this business
Jom Travel Local is a Malaysia based online travel agency (OTA) and online marketplace to discover Malaysia domestics travel activities. Jom Travel Local sells tours and excursions, activities and holiday package and tickets to many domestics’ attractions.
Written by the business, not verified by us.Is Jom Travel Local legit?
Jom Travel Local (jomtravellocal.com) has a 4.7 out of 5 rating on OK.one, based on 155 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 11% of negative reviews. Last updated 2026-10-25.
What people say
I booked the tickets for a Thailand…
I booked the tickets for a Thailand show. First I received a confirmation mail and after 7 hours approx I received the tickets. The price was much lower than the others. I recommend it. The stuff was very helpful and answered immediately via email and what’s up too.
Fast customer service
Ticket was legit
Ticket was legit. Able to redeem and hassle free. Received tickets via both WhatsApp and email.
fast service
Super supportive
Super supportive, the team help us expedite the booking process eventhough it is late evening after office hours and public holiday. Keep it team. Recommend to use their service and will use again
Reply from Jom Travel Local2025-06-09
Thank you so much for your kind words! We’re thrilled to hear that our team could assist you efficiently, even outside regular hours and during a public holiday. Providing excellent service is our priority, and feedback like yours motivates us to keep delivering the best experience. We truly appreciate your recommendation and look forward to serving you again on your next adventure! Warm regards, The JomTravel Team
Fast and responsive
Reply from Jom Travel Local2025-06-09
Thank you for your feedback! We’re glad to hear you had a smooth experience with our service. Speed and responsiveness are key priorities for us, and we’re happy we met your expectations. Hope to assist you again soon! Best regards, The JomTravel Team
Trusted Agent
Reply from Jom Travel Local2025-06-09
Thank you for trusting us with your travel plans! We take pride in being a reliable partner for our customers, and your feedback means a lot to us. Looking forward to serving you again on your next journey! Warm regards, The JomTravel Team
Fast and easy to book tickets Lost…
Fast and easy to book tickets Lost world of Tambun from this site!
I booked Burj Khalifa tickets and did…
I booked Burj Khalifa tickets and did an error with the booking date. They helped me instantly to change it to the correct date, the team is flawless trustworthy and most importantly very punctual. I would highly recommend Jom for all future bookings.
Reply from Jom Travel Local2025-05-30
Thank you for your kind words! We’re delighted to hear that our team could assist you promptly with your booking date change. Providing seamless and trustworthy service is our top priority, and your satisfaction means everything to us. We truly appreciate your recommendation and look forward to helping you with future bookings. If there’s anything else we can do, don’t hesitate to reach out. Wishing you an amazing experience at the Burj Khalifa! Thank You, Jomtravellocal
Helpful and reliable agent
Was able to book for same day when unavailable on other sites, very quick response to WhatsApp call and change of date on tickets
Splash Mania Gamuda Cove
Hi! i just booked splash mania for our new year eve! This is the only website that offer cheap price during public holiday and i take the risk to purchase 8 tickets eventhough i read some of the bad reviews and luckily the ticket is valid! we're having so much fun there! thank you so much jom travel local!! will purchase any tickets here next time!!
Very professional customer service
Order 3 ticket for Dubai lost chamber
Order 3 ticket for Dubai lost chamber. Received the tickets within 3 hours. Good price compared to original
This is a scam
This is a scam. Don’t buy ticket from this agency. Today bought the ticket to Aquarium in Dubai and they didn’t provide the real ticket with QR code.
This is a scam travel web
This is a scam travel web, I paid for Dubai Aquarium tickets, they dont send me any entry tickets, I sent email or whatsapp, they just reply they will check but never send you the tickets.
Garbage platform
This site is one of the worst I have ever seen. I bought several tickets and they didn't send them to me. He asked me to give him my passport and then told me he didn't have a ticket. They won't give me a refund. It's a scam
Amazing customer service
Yesterday I made a booking for…
Yesterday I made a booking for aquaventure dubai. Today I got a message on WhatsApp from a JOM Travel representative Called Chulan who happened to be double checking if I booked the correct date. I didn't and I noticed I booked December 14th accidentally. I told him about the mistake I made and began to panic. Chulan assured me that it'll be okay. Within 5 minutes he changed the booking to todays date and we had an absolute blast! What a service, what a man! Thank you so much Chulan. I will be booking with JOM again thanks to this guys incredible service. If I could give more stars I would!! ⭐️⭐️⭐️⭐️⭐️
Chulan is an amazing rep
Chulan is an amazing rep, very very helpful! 10/10 service
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