I paid and didn't receive…
I bought a ring and received an empty box. I sent photos and filed a complaint, but they said the package had been opened by someone and that they weren't responsible.
About Joshiny
Data updated- Website
- joshiny.com
- Category
- Shopping & Fashion
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 54 reviews
- Replies to negative
- 30% (10/33)
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About this business
Joshiny is a online jewelry store and we are committed to delivering our products to various people around the world who need jewelry with high quality products and fine service.Our mission is to redefine luxury while striving to make a positive social impact. We are strongly committed to protecting and preserving the environment and practicing sustainability in all of its endeavors.ENVIRONMENTAL PROTECTION AND SUSTAINABLE DEVELOPMENT We use lab-grown jewelry. It's environmentally friendly, it meets the color and clarity standards of natural gemstones, it has perfect translucency and a sparkle that doesn't lose the sparkle of natural diamonds.Our products are made with 925 sterling silver. Over 60% of our sterling silver comes from recycled silver in our supply chain. We take a high level of action in the secondary use of our resources.We coat our high-quality silver with thick, long-lasting rhodium. It's a rare, hard, silvery-white precious metal that gives products a lustrous look, it prevents oxidation and product rusting, which means it makes products last longer, and it's an action that's very much in line with environmental protection. Make resources last longer.Our products are nickel-free, so you can buy with confidence.OUR SERVICESJoshiny, as a small business, we are committed to providing exceptional service at every stage of the interaction. Even after purchase, we can offer advice on jewelry care and maintenance so that our customers can keep their jewelry beautiful for years to come.In addition to this, we offer free shipping worldwide, 60-day returns and exchanges, One Year Warranty, and engraving and customization services if you would like to give a gift.Customized service: You can send us the pictures and requirements by email, we can create a unique and exclusive products for you. Customized and engraved products are non-returnable once sold.We are glad you found Joshiny and are eager to help you find the right jewelry for any occasion, statement or desire!
Written by the business, not verified by us.Is Joshiny legit?
Joshiny (joshiny.com) has a 3.4 out of 5 rating on OK.one, based on 86 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 58% rate it 4 stars or higher while 35% give 1 star; The business has replied to 30% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers frequently praise the wide variety of unique jewelry designs available online, highlighting the stunning sparkle and truly exceptional craftsmanship of the products. Consumers often mention that the online ordering process is completely straightforward, and the delivered accessories look even more gorgeous in person than shown in pictures. Some reviewers were not happy with the slow delivery times, extended waiting periods, and the frustrating lack of communication from support teams. A few individuals also reported experiencing significant shipment delays or received merchandise where the overall quality did not meet their expectations.
Auto-generated from all reviews of this business. For reference only.What people say
Terrible service
Terrible service. Unacceptable customer service. They make fun of their customers. I have ordered a product two months ago, no product still. The don’t inform me at all about the process of a refund. I have paid 100€ for a product I have not received. They refuse to tell me the process of the refund. And the refuse to send me the product. Be very careful, don’t order.
Dodgy company - stay away
It took a long time to get delivery, only then to be disappointed by the poor quality. It was a square ring and they distorted the shape to make it the size ordered. They have admitted they’ve supplied a faulty product, but are refusing to pay for return shipping - which is contrary to their returns policy as displayed on their website. Now going through PayPal disputes to get this sorted.
the worst costumer service ever
the worst costumer service ever. I bought some items last Nov, I didn't like 2 peace I requested a return few days latter almost 2 weeks to get a silly respond of giving me 20% back I refused the offer the items looked like a candy machine jewelry. after persisting for a return label the emailed me the return address. I send the items back in Dec. yesterday Jun 30th I received the package as return to me. so i lost over $200.
Please don’t ever order anything from this site
Hi, I have had a horrible experience with this company from start to finish. The delivery window is a lie and the product quality is NOTHING like the description. After placing an order on March 20th, I waited close to 2 month for a partial delivery. The products delivered were NOTHING like the description. After 3 months, I still have NOT received an item. I have followed up multiple times with the company about the delivery status for the past 3 months. At this point, I am just asking for a refund of the item that was never delivered. The company claims they sent it with the recent delivery, but that is a lie. I have asked for full refunds and to cancel the order throughout the process but the company has ignored all requests. I originally spent 375$ US for my total purchase. To have to go through an experience like this has been horrible.
Beautiful ring
Beautiful ring! Exactly as picture. Shipping took a while but well worth the wait.
Well over a month when my payment was…
Well over a month when my payment was accepted yet no word about my order since. Needless to say no product received. Beginning to wonder of the validity of this company and may dispute my charge soon unless I hear from them.
I was skeptical at first
I was skeptical at first, no communication but sent my exact ring that was shown! Very great craftsmanship so I will order again! My ring was very well made and true to image! And I’m picky!
"Yes...took over a month to…
"Yes...took over a month to receive...and communication was odd...BUT...I was a hater because impatient,,,,,BUT I received my ring..(spose to be canary but was TOPAZ..diamond...BUT still a beautiful ring for the 100.00......)...will I reorder....PERHAPS...but communication needs to improve BUT...the quality is superb!....
Absolutely horrible experience don't…
Absolutely horrible experience don't order from them. Ordered two months ago still no ring. I wanted a refund they wanted to give me 70 percent. This company is a farce
Horrible experience
Horrible experience . Ordered in October 20024 and by now still don’t have the product. They delivered ones a very very bad quality ring and since then I just got empty promises . Please do not order from them .
Fraudulent Company
I would NOT recommend anyone to make a purchase from this sight. It appears to be fraudulent. I placed an order on January 31,2025. I have yet to receive my package and it is March 1. I reached out two weeks ago to inquire about my purchase and was told shipping was delayed due to it being a Holiday season, and my order would be shipped by the last week in February , I still do not have tracking number or information for my purchase. I will be contacting the BBB
This company is a scam
This company is a scam. They promise to ship my ring in15-20 days. When the time came to ship, they had to send the ring back because there were so many defects. I requested a refund and they wanted me to cancel my PayPal dispute claim. Saying the system won’t allow refunds with an outstanding dispute. Now they only want to pay 70% of the refund because of time spent on making the ring.
Horrible company
Horrible company. Do not buy. Customer service ignores you. These videos are not what you receive.. Buyer beware..
Scammers
This company is scamming people. For 2 months they told me the ring I ordered was being handmade. Yeah sure. Then they needed to verify my address. Then they needed my phone number. Then I asked for the name of the courier. It was the Post Office. Joshiny sent me a form that had no indication it was the PO. Then they couldn’t find my address and asked for a relative’s address. I disputed the charge on my CC and sent them a very nasty email. Do not order from this company.
scam
their product doesn't match the picture showing on the website , it looks terrible. they didn't send the proper size i requested . It's been 2 weeks I've send so many emails requesting a return. they are not responding to my emails. the product looks cheap comparing to the price.
The website claims that they have a 60…
The website claims that they have a 60 return policy and yet they have no contact information other then an email. This is day 5 trying to get a return label and so far they offered me $10 to KEEP the ring?! Very frustrating. I don’t recommend this company. It’s $100 for cocktail jewelry! I’m not satisfied with the quality or the customer service whatsoever. I feel like it’s a scam at this point.
Don't order from this company
Don't order from this company. I am still waiting for my order. It will be 2 months with expedited shipping. When you contact them they say Don't worry your order is in process, or it will be shipped tomorrow.
I am still waiting for my order
I am still waiting for my order. Be very careful of buying as I have been waiting since July and do not know if I will get my order or not
I haven't seen rea diamond like…
I haven't seen rea diamond like Joshine.. Lov da lite weight n clean conjunction Joshine's really doing a great job designing n casting these rea diamond ice...xxZ
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