Do we have to pay shipping costs
Do we have to pay shipping costs, which cost more than the items itself
About JoyaGoo
Data updated- Website
- joyagoo.com
- Category
- Business Services
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 78 reviews
- Replies to negative
- 0% (0/101)
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About this business
As a shopping and shipping agent, JoyaGoo provides a one-stop service, simplifying the purchasing process from China for global customers.We assist customers in buying products from 1688, Taobao, Weidian, Yupoo, and other Chinese shopping websites. After purchasing, we take and send pictures of items, provide free storage in the warehouse if needed, and ship them internationally.At JoyaGoo, all aspects of your shopping and shipping needs are taken good care of. Enjoy your shopping and just wait for your parcel's arrival at your doorstep!
Written by the business, not verified by us.Is JoyaGoo legit?
JoyaGoo (joyagoo.com) has a 3.8 out of 5 rating on OK.one, based on 512 user reviews collected here. It is listed under Business Services and its reputation is mixed. 75% of reviews are 4 stars or higher and 16% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful product quality, noting that items arrive quickly and match online descriptions and photos perfectly without any disappointment. People also mention that the ordering process is very easy to navigate, making shopping straightforward, pleasant, and highly reliable for everyday purchases. Some reviewers were not happy with the unexpectedly high shipping fees and additional unexpected costs required to finally receive their ordered parcels safely. Consumers also reported frustrating delivery delays, unresponsive customer support services, and frequent problems concerning heavily damaged items upon their final arrival.
Auto-generated from all reviews of this business. For reference only.What people say
The staff doesn't understand the…
The staff doesn't understand the problem and are writting absolute nonsense. If you need some help they are going to write you but it won't help at all.
Agents are good, but shipping time isn't
Package took a while to ship but it is in shipping right now and has made it to the US. Agents are pretty helpful just takes really long,
was a good experience
was a good experience, agents answered all my questions and concerns.
simple and easy
First haul experience
I just got my package today. It took a month and a half to get 4 items shipped, mainly because of the warehouse move that delayed QC. Had to get three items returned as it was taking too long. Shipping costed me over $100 AUD, but it was delivered rather quick. The package was 4.5kg. pretty expensive.
First time joyabuy user
Agent was very responsive to my question, respectful, and quick to respond.
absolute worst website
absolute worst website: wont allow refunds, products take a month to ship and come damaged and shipping prices are so expensive i rather buy the real deal WOULD NOT RECOMMEND
Ease of use
Really easy to use, quick to ship to seller however took awhile whilst in the warehouse (from QC to ship), after sale services not that quick either. Update given them changing warehouses could be due to that. Overall pretty good!
Some things during a longer then…
Some things during a longer then expected by storing to warehouse but the service of Joyabuy self is good
Great
Very easy to use, great quality of most items
Terrible
Terrible. 15 items paid for, then another 100-250€ delivery one week later .. 4 weeks later not dispatched and just Bs messages. Scam site BEWARE Ok the clothes arrived finally, good quality but also 50 euros import tax .. so that’s 300 to buy and an extra 150€ to receive it 🤔 Be Aware … not Beware
I ordered two shoes and QC and pics…
I ordered two shoes and QC and pics were quick to come through yet setting shipping was a little difficult and took a while to get ahold of customer service.
I orderd 1 pair pair of shoes and its…
I orderd 1 pair pair of shoes and its been 3 months so far and the shoes cost $60 and i payed $80 shipping which is total BS i full do not recommend and im still waiting for the shoes
Great customer service
I ordered 2 pair of shoes, QC pics came nice and quick. I live on a remote island where it's not always easy to order and receive products but the staff did a great job helping me to choose the best shipping option for my order.
came pretty quickly but took a while…
came pretty quickly but took a while for the qcs
customer service really listens and…
customer service really listens and gets what you asked done
Took a bit long but very happy with the…
Took a bit long but very happy with the products
Great service
Great service, products in mint condition, quick shipping time
Very good
Very good, fast proces and customer service.
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