I got this bike a week ago great bike I…
I got this bike a week ago great bike I love it
Thank you Andrii!
Juiced Bikes (juicedbikes.com) has a 3.2 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is mixed. Opinions are polarized: 52% rate it 4 stars or higher while 40% give 1 star; The business has replied to 96% of negative reviews; 32 of them were added in the last 12 months. Last updated 2026-08-10.
I got this bike a week ago great bike I love it
Thank you Andrii!
Got the bike about a week ago and I’ve had zero issues and already have 100 miles on the odo. Seriously can’t find anything wrong with this bike
Thank you for your review, Tucker! I am glad to hear you are enjoying the ride and are putting some great miles on it.
Beyond happy with my Juiced Srambler, Rides amazing, great power, and looks badass. Two of my friends ordered over the weekend after seeing mine and taking it for a ride.
We are so glad to hear that you are enjoying the Scrambler! It is great to hear that your friends will join the community soon as well. Our team is here if you ever need anything.
When I got the bike, the box was alittle banged up but nothing to bad, and it was a really good bike untill my throttle broke off. I don’t know if it was a faulty throttle or some how got hit by something but the throttle fell off mid ride. Lucky I could peddle back home but I’m just kinda annoyed that I spent a lot of money on this bike and something so simple as the throttle broke after only about a week or so of owning it.
Thank you for your feedback! It looks like someone from our team helped you take care of this. Glad to have you back riding.
The bike was excellent and so was the delivery . Only 3 stars because I was supposed to receive my custom name plate and I got the juiced name plate . Very disappointed in that
Hey Abel! Thank you for your feedback and review. Someone from our team has reached out to help resolve this issue! We look forward to serving you.
Great customer service. My bike showed up with a stem issue, they had me visit my local bike shop, fixed it and quickly reimbursed me.
We are happy to get you back to riding as fast as possible! Our vast service network is ready to make any needed repairs happen in a timely manner. Thank you for choosing Juiced!
The bike looks, rides and feels great plus it they have great customer services.
Our team is here for you anytime. I am so glad you are enjoying it so far and that you are impressed by the quality! Thank you for the review!
Thank you for your review, Tommy. Our team works hard to provide high-quality service with quick turnaround time.
I'm 59 years old, 6ft 240, the 2026 Juiced Scrambler has gotten me back out on the trails where my other bikes couldn't due to my disabilities, back surgeries and things like that. This thing sucks up the bumps like an e- moto, this KKE suspension is amazing. I've put just over 50 miles on it and even at my size, the battery only drops 25% in the 2 25 mile rides I've used it. The customer service is also fantastic because when i had questions, someone helpful always answered my calls. Excellent product and customer service. Oh and the build quality is superior to other bikes I've seen out there.
I am overjoyed to hear how the Scrambler FS has been an agent in providing you with great transportation. The top-notch LG cells in the battery sound like they are getting you where you need to go and the KKE suspension is making it a smooth ride along the way. Our team is proud to serve you and always enjoys answering your questions.
The juiced scrambler is a amazing bike it has enough power to get you around to enjoy. I got the full suspension and I have no regrets the funnest thing ever in the dirt trails and roads the customer service is amazing with quick response times with any warranty issues always quick with any sort of questions. I looked at many bikes for 2 years undecided due to prices being 3.5k and more but with juiced it’s entry level price 1.6k-1.9k was hard to beat and with having it in person this bike is literally top quality when you jump it, it sounds solid but smooth hard to describe but it gets air easy due to it being so light. The landing feels so smooth it’s like landing on a cloud so soft. 100% recommend this bike for any age
We are so happy to hear you are enjoying the KKE suspension forks and coil. They are second to none! There is nothing better than a ride that's smooth. We are proud to support you through any issues you may encounter!
Customer support is second to none. The 3 year warranty gives youe peace of mind when buying knowing that if somthing breaks or does not function properly you will be taken care of.
We really appreciate your compliment! Our US-based customer service is here for you whenever you need us!
Happy to help anytime Jeff. Thank you for being a great customer!
Response to Ruth Bellotti: This exact same thing just happened to me (Oct 2024). As a result, I returned bike to Juiced after return approved on their website stating shipping address in San Deigo. FedEx attempted delivery and delivery was unsucessfull. As of 11/5, bike is sitting in FedEx warehouse call center with time running out and return to me about to begin all at my huge shipping expense. Filed charge-back with Card Company which issued temporary credit while they conduct an investigation. $2800. My bike, CurrentJet Pro, was received defective (electronics) right out of the box. For nearly a month, seller refused any contact. Refused phone. Refused email. Refused their chat box. After the sale, they don't exist. Last I heard, CEO fled to China and discontinued operations in USA due to financial issues. Rumor is outfit has, now, been sold off at auction. Lesson: Always buy at a local bike shop.
Rick, thank you for taking the time to leave a review. We are sorry to hear the service you received was not to the standard you deserve or we expect. We would be more than happy to see what we can do to help you out, feel free to email us at [email protected]. With our new ownership and support staff we would love to serve you better.
Purchased the new jet pro bike and I am having issues. Customer service does not respond. Seems like the company is out of business. They lost a law suite on a patent. DO NOT buy from them.
Rob, thank you for taking the time to leave a review. We are sorry to hear the service you received was not to the standard you deserve or we expect. We would be more than happy to see what we can do to help you out. Feel free to email us at [email protected]. With our new ownership, we look forward to serving you!
This company out of business or they stop costumer service responds completely. 2 weeks ago both a battery to support my bike. It's simply not working and I don't have any response from them at al to see what's the problem with it. I need my money back . I spent 4000$ over all on this bike. THIS bikes useless without an operating battery. Do not buy from them they still selling bikes online. Make sure they replying first or you gonna be left stranded
Hello Angela, we sincerely apologize for the frustration you have experienced and we want to make it right. If the issue was not yet resolved, please reach out to us at [email protected]. We would be happy to see what we can do to help you out! Our new ownership and support team at Juiced is here for you.
I pre-ordered a bike in April that was to be shipped in "late July". When it never arrived, I spoke to customer service in early August, I was told pirates had taken control of the shipment and it would be delayed indefinitely! When I called back again August 14th and requested a refund, I was given an attitude and told it would take about 20 days to process. It is now early October and I am still waiting to be refunded. It seems the pirates also took over their corporate HQ. Scam company, beware!
Hello Eric, thank you for your review! We sincerely apologize for the frustration you experienced. With Juiced now under new management and support We would love to find a resolution that works for you. Please email us at [email protected], and we are looking forward to what's ahead!
Steer clear. They don’t have any customer service. Husband has been trying to get help with an issue with a bike that is six months old with less than 300 miles on it and there has been zero response for any form of trying to contact them.
Hey Ashley, thank you for writing a review. The Juiced team, now under new ownership, is here to help. Please reach out to us at [email protected]. We would be more than happy to see what we can do to help you out.
The customer service is awful. Their batteries dont stay in. They say they offer price adjustments, but never actually issue a refund. Buy a different brand.
Hello Lizzie, thank you for your review. We sincerely apologize for the frustration and inconvenience you experienced. We understand how important it is to ensure all customers are taken care of, and we regret that your experience did not meet our expectations. Please email us at [email protected], and we would be happy to assist you.
I don’t own this bike, and I submitted a review on their website about my experience with their support. Simply put, they hide their reviews. I really wanted to buy a bike from them, but they seem to be very dishonest and a terrible company to buy from.
Hey Drew, thank you for taking the time to write a review. Juiced Bikes, now under new ownership, is excited to pave a new path forward. We want you to feel heard and seen as a customer. Please reach out to us at [email protected] and we would be happy to help with any questions or concerns.
Lots of problems dealing with this company. I've been told numerous times that juiced doesn't have the parts I need for both of my bikes. I bought a cross current x and a hyper scrambler 2. I've spent over $6000.00 dollars so far on bikes, parts, brakes, brake lines, pads, fenders, controllers, ect...you get the picture. Imagine any company with non-existent customer service like Juiced. Do you think they would survive in todays current economic climate? ABSOLUTELY NOT! I'm tired of being lied to about parts and the problems associated with their bikes. No one answers their phones or my e-mails. They NEVER have any products available on their website. I don't want or need a FREE item from your company because of your lousy customer service. What I need, and others who use your products as well, is CUSTOMER SERVICE and TIMELY RESPONSES to our e-mails and phone calls.
Hey Daniel, thanks for your feedback! We are truly sorry for the experience you had. Now that Juiced has new ownership, we want to make sure we serve you in any way we can. Please reach out to us at [email protected]. We are more than happy to help. Going forward, we hope to give you and all Juiced customers a timely response and great customer service.
60 reviews matching