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Shopping & Fashion

Jungle Scout

103 reviews

4.1103 reviews
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About Jungle Scout

Data updated
Website
junglescout.com
Category
Shopping & Fashion
Location
United States · Austin
Status
Unclaimed
Last 12 months
11 reviews
Replies to negative
32% (6/19)
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Is Jungle Scout legit?

Jungle Scout (junglescout.com) has a 4.1 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 81% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 32% of negative reviews; 11 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

O
Olga Burdina · 1 review · Verified · Experienced 2024-04-15 ·

polite and fast

polite and fast. Thank you very much

Reply from Jungle Scout2024-04-15

Hi Olga​, I just wanted to drop a quick reply to say thank you for the review! The feedback we get from our customers keeps us dedicated to making sure we are the best in the space! Thanks again and happy Jungle Scouting. :) PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group) Have a great day!

S
SG · 2 reviews · Verified · Experienced 2024-04-14 ·

Great support

Very quick to respond and helped me get up everything set up

Reply from Jungle Scout2024-04-14

Hi there​, I just wanted to drop a quick reply to say thank you for the review! The feedback we get from our customers keeps us dedicated to making sure we are the best in the space! Thanks again, and happy Jungle Scouting. :) PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group) Have a great day!

A
Aijaz Bukhari · 1 review · Experienced 2024-04-15 ·

Earning source of income

Reply from Jungle Scout2024-04-15

Hi Aijaz​, I just wanted to drop a quick reply to say thank you for the review! The feedback we get from our customers keeps us dedicated to making sure we are the best in the space! Thanks again and happy Jungle Scouting. :) PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group) Have a great day!

A
Aimal Daudzay · 1 review · Verified · Experienced 2024-04-14 ·

Fast reply

It was good and fast reply

Reply from Jungle Scout2024-04-14

Hi Aimal​, I just wanted to drop a quick to say a big THANK YOU for leaving us a review! We work hard every day to ensure we are always doing the best for our customers, so hearing this feedback is really appreciated. :) Thanks again, Aimal​, and happy Jungle Scouting. :) Have a great day!

A
Ade · 1 review · Verified · Experienced 2024-04-12 ·

Great Customer Service Team

The customer service team is knowledgeable and always prompt in attending to request. I feel valued as a customer.

Reply from Jungle Scout2024-04-13

Hi Ade​, I just wanted to drop a quick reply to say thank you for the review! The feedback we get from our customers keeps us dedicated to making sure we are the best in the space! Thanks again and happy Jungle Scouting. :) PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group) Have a great day!

F
Faisal Gulzar · 1 review · Verified · Experienced 2024-04-13 ·

Excellent work

Reply from Jungle Scout2024-04-13

Hi Faisal​, I just wanted to drop a quick reply to say thank you for the review! The feedback we get from our customers keeps us dedicated to making sure we are the best in the space! Thanks again and happy Jungle Scouting. :) PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group) Have a great day!

B
Brian Gray · 1 review · Verified · Experienced 2024-04-08 ·

Jungle scout …

The team at jungle scout are very helpful And are quick to respond to any queries should you have any while using their software,i highly recommend them if you need tools to help you with your business.

Reply from Jungle Scout2024-04-13

Hi Brian​, I just wanted to drop a quick to say a big THANK YOU for leaving us a review! We work hard every day to ensure we are always doing the best for our customers, so hearing this feedback is really appreciated. :) Thanks again, Brian​, and happy Jungle Scouting. :) PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group) Have a great day!

D
Daim · 1 review · Verified · Experienced 2024-04-13 ·

Good Service!

Reply from Jungle Scout2024-04-13

Hi Daim​! I just wanted to drop a quick to say a big THANK YOU for leaving us a review! We work hard every day to ensure we are always doing the best for our customers, so hearing this feedback is really appreciated. :) I see that you gave us a 4-star rating and we would love to know how we can improve this to reach 5 stars! When you have the chance, please send your suggestions over to [email protected] (mailto:[email protected]), we’d love to know how we can help! Thank you once again for taking the time to leave us a review.  PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group Have a great day!

P
PK · 1 review · Verified · Experienced 2024-04-07 ·

Waiting for Australian market update…

Love the app and the customer service but unfortunately it’s not yet optimised for the Australian market which is my primary market.

Reply from Jungle Scout2024-05-03

Hi Waqas​! I just wanted to drop a quick to say a big THANK YOU for leaving us a review! We work hard every day to ensure we are always doing the best for our customers, so hearing this feedback is really appreciated. :) I see that you gave us a 4-star rating and we would love to know how we can improve this to reach 5 stars! When you have the chance, please send your suggestions over to [email protected] (mailto:[email protected]), we’d love to know how we can help! Thank you once again for taking the time to leave us a review. We are looking forward to adding the Australian marketplace in the future! PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group Have a great day!

A
Aroa Soriano sierra · 1 review · Verified · Experienced 2024-04-07 ·

Useful as a tool and super kind and…

Useful as a tool and super kind and fast client support

Reply from Jungle Scout2024-04-12

Hi Aroa​, I just wanted to drop a quick reply to say thank you for the review! The feedback we get from our customers keeps us dedicated to making sure we are the best in the space! Thanks again and happy Jungle Scouting. :) PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group) Have a great day!

Y
Yahya Rz · 3 reviews · Verified · Experienced 2024-04-09 ·

A wonderful staff who understands what…

A wonderful staff who understands what their customers may require

Reply from Jungle Scout2024-04-10

Hi Yahya​, I just wanted to drop a quick reply to say thank you for the review! The feedback we get from our customers keeps us dedicated to making sure we are the best in the space! Thanks again and happy Jungle Scouting. :) PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group) Have a great day!

J
JOHN JAIRO · 10 reviews · Verified · Experienced 2024-04-10 ·

once again Jungle Scout has provided me…

once again Jungle Scout has provided me with fast and efficient service

Reply from Jungle Scout2024-04-10

Hi John​, I just wanted to drop a quick reply to say thank you for the review! The feedback we get from our customers keeps us dedicated to making sure we are the best in the space! Thanks again and happy Jungle Scouting. :) PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group) Have a great day!

P
Petar · 2 reviews · Verified · Experienced 2024-04-02 ·

Excellent

Great customer service!

Reply from Jungle Scout2024-04-08

Hi Petar​, I just wanted to drop a quick to say a big THANK YOU for leaving us a review! We work hard every day to ensure we are always doing the best for our customers, so hearing this feedback is really appreciated. :) Thanks again, Petar​, and happy Jungle Scouting. :) PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group) Have a great day!

H
HappyCustomer · 1 review · Verified · Experienced 2024-04-07 ·

Great Customer Support

I reached out to JS Customer Support as I made a mistake in my subscription. They’re quick to respond and I immediately received a full refund. Very efficient! Thank you!

Reply from Jungle Scout2024-04-07

Hi there, I just wanted to drop a quick reply to thank you for the review! The feedback we get from our customers keeps us dedicated to making sure we are the best in the space! Thanks again, and happy Jungle Scouting. :) Have a great day!

E
Erika H · 2 reviews · Verified · Experienced 2024-04-07 ·

Great and fast help!

Reply from Jungle Scout2024-04-07

Hey there, Erika​! Thank you so much for taking the time to leave us a review; we really do appreciate the feedback. Have a wonderful rest of your day, and happy Jungle Scouting. :) Thanks again, Erika​!

Y
Yasir Farooq · 2 reviews · Verified · Experienced 2024-04-05 ·

As a customer of Jungle Scout

As a customer of Jungle Scout, I have consistently been impressed by the level of professionalism, expertise, and dedication exhibited by your staff

Reply from Jungle Scout2024-04-05

Hi Yasir​, I just wanted to drop a quick reply to say thank you for the review! The feedback we get from our customers keeps us dedicated to making sure we are the best in the space! Thanks again and happy Jungle Scouting. :) PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group) Have a great day!

E
Emma Field · 1 review · Experienced 2024-04-05 ·

There are better options out there

There are better options out there, jungle scout themselves are useless with communication and the tools need alot of work. UPDATE: ive since improved the star rating on this review because Jungle Scout have issued me a full refund now.

Reply from Jungle Scout2024-04-25

Hey Emma​! Thank you for taking the time to leave us a review.  I am very sorry to read that you have not had a good experience with the Jungle Scout tools/Customer Service team. We would love the opportunity to change that! I have already reached out and refunded you your previously disputed amount, despite no contact or follow up from you. We are a small team and we pride ourselves on having compassion and only need you to reach out to us so we can help you. When you have the chance, please do send us an email to [email protected] (mailto:[email protected]) so that we can chat further  Thanks again. We look forward to hearing from you.

S
Salman b Shaikh · 1 review · Verified · Experienced 2024-04-03 ·

very helpful very fast and best service

Reply from Jungle Scout2024-04-04

Hi Salman​, I just wanted to drop a quick reply to say thank you for the review! The feedback we get from our customers keeps us dedicated to making sure we are the best in the space! Thanks again, and happy Jungle Scouting. :) PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group) Have a great day!

M
Maryam · 1 review · Verified · Experienced 2024-04-03 ·

Five stars for JS support team

The JS support team(Annika) is very supportive and fast. Thanks

Reply from Jungle Scout2024-04-03

Hey there, Maryam​! Thank you so much for taking the time to leave us a review; we really do appreciate the feedback. Have a wonderful rest of your day and happy Jungle Scouting. :) PS: I also would recommend joining our exclusive group for Jungle Scout customers! Check it out here: jnglsct.com/FBA-Group Thanks again, Maryam​!

D
Delmas Skipper · 3 reviews · Verified · Experienced 2024-03-27 ·

Fast response time when issues arise

Fast response time when issues arise. Thank you!

Reply from Jungle Scout2024-04-02

Hi Delmas​, I just wanted to drop a quick reply to say thank you for the review! The feedback we get from our customers keeps us dedicated to making sure we are the best in the space! Thanks again and happy Jungle Scouting. :) PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group) Have a great day!