No package
No package I never Received my package. I have been trying to get in touch with someone
About Just Candy
Data updated- Website
- justcandy.com
- Category
- Food, Beverages & Tobacco
- Location
- United States · Fairfield
- Status
- Unclaimed
- Last 12 months
- 14 reviews
- Replies to negative
- 0% (0/76)
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Is Just Candy legit?
Just Candy (justcandy.com) has a 3.3 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is mixed. Opinions are polarized: 56% rate it 4 stars or higher while 32% give 1 star; The business has not yet replied to negative reviews; 14 of them were added in the last 12 months. Last updated 2026-08-12.
What people say
everything was great and on time thanks
Beautiful Custom Work & Great Service
I ordered 50 custom designed candy bars with a gospel message to hand out for Easter and was assured by a customer rep I'd have it in time for the holiday. After the order of the candy I checked with my order online to see the progress. A week went by and no change. I called the company and was informed there was a delay and so I would not receive the candy in time for Easter due to an error in their website. After talking with the customer rep she upgraded my shipping to priority for free and I received the candy bars 2 days before Easter. The design was beautifully done and the customer service was so gracious. This is my 2nd time buying custom candy bars from them and I will purchase again.
AWESOME
Ease with ordering and quick delivery
Appreciative...
Their was a delivery debacle and Just Candy replaced my item in time for the affair..and I THANK YOU..they were a big hit
They cancelled my order.
I paid for gold foil wrap and I…
I paid for gold foil wrap and I received silver. I asked for it to be redone correctly as it didn’t go with my decor for the party and the customer service agent said they couldn’t even though there was plenty of time to get the order correct!
The bars are personalized and wrapper…
The bars are personalized and wrapper is as shown. Quick easy to work with. Will use again.
What a wonderful gift your product made…
What a wonderful gift your product made for my Dad who turned 100!!! I would definitely recommend JustCandy to anyone who wants to make a celebration even more special!
The candy bars were awesome
The candy bars were awesome! A big hit at the party!
Colors Count
Ordered a specific package for a special event. Did not receive what was advertised. Beware to look for “colors may vary”. They did not contact us to let us know we could not get the color of preference & did not offer any other options after contacting the company. Will not use them again.
I had an issue when I placed my order
I had an issue when I placed my order. I called and the customer service rep solved my issue quickly. I received a new proof while I was on the phone for approval before the item was sent to production.
Casino chip chocolates are amazing!
The casino chip chocolates looked amazing and tasted great. They arrived quickly and in perfect shape!
I ordered It's a girl candy bar
I ordered It's a girl candy bar. The wrapper had all the correct information. The candy bars said happy birthday instead of It's a Girl. I contacted customer service, and they fully refunded the money. GREAT Customer Service.
I had trouble placing my order so I…
I had trouble placing my order so I called and placed my order. The woman I spoke to was very nice and l emailed the picture. Everything came out nice except I ordered 20 bars of candy and only received 18 I called and was told they couldn’t get out the extra bars, even though it was a week away from my party. That she would send me a refund. I got the refund which I was not worried about the $3 and change. I was short candy for my guests. This was very embarrassing and disappointing!
Everything came perfect--fast…
Everything came perfect--fast Delivery-I'm very happy thanks jeff
Candy
If you can get your order to go through, the service is great. The website is hard to work with.
Unpleasantly Satisfied
I like purchasing candy and celebratory items from your company. Your variety of color combinations are plentiful to coordinate the needs of my occasions. I do have a complaint about items being incorrect. I purchased lollipops for a graduation in a specific color combination and when I opened the box I received rainbow lollipops. Your customer service quickly responded in correcting the error and expressed shipped the correct lollipops to me in time for the graduation celebration. I recently purchased candy for a birthday celebration and once again the wrong items were shipped. This time it wasn’t enough time to have the correct candies shipped to me for the party. I was reimbursed for the error and customer service was apologetic and pleasant to speak with. I would definitely give your company 5 stars if it wasn’t for the errors that have been made on the two orders I’ve placed on two different occasions. Occasions take a lot of planning and when ordering items to make the event special the last thing a customer wants to deal with is unboxing an order to find the wrong items received.
$37 bag of knockoff M&M's and zero customer service
I ordered truffles that cost $16 per pound and cost that much to ship, too. I was sent a bag off off-brand M&M's for my $37! I contacted the company and was asked to leave a message and no one has ever called me back.
I received the chocolate candies melted…
I received the chocolate candies melted and disformed, and explicitly asked for cold packing since they were being shipped to FL. Also, the wording on the tag was misspelled, even though I confirmed with the representative.