Juvia's Place (juviasplace.com) has a 4.2 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 80% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 91% of negative reviews. Last updated 2026-08-10.
I’m beyond impressed with this company! My order arrived so much faster than I expected, and everything was packaged perfectly. The lip products are absolutely amazing, smooth, long-lasting, and the colors are gorgeous. The eyeshadows are just as incredible with rich pigmentation, easy blending, and beautiful shades that make creating a glam look effortless. You can really tell the products are made with quality in mind. I’m so happy with my purchase, and I already can’t wait to place my next order and try even more products. Highly recommend!
Reply from Juvia's Place2026-07-14
We are so happy to hear that you are beyond impressed with your recent order! It truly makes our day to know that the speedy delivery and perfect packaging met your expectations. We are especially delighted that you love our lip products and eyeshadows, finding them smooth, long-lasting, richly pigmented, and easy to blend. We put a lot of care into crafting quality products, and your feedback confirms our efforts. We cannot wait for you to explore more of our collection!
Didn't quite look like the pictures. I can be easy to please but hard to WOW. Don't worry, I can support you from time to time if something catches my eye. Have a great rest of the week!
Reply from Juvia's Place2026-07-14
Thank you for taking the time to share your feedback. We’re glad you gave Juvia’s Place a try, and we appreciate your honest thoughts.
We’re sorry to hear the products didn’t quite match your expectations based on the photos. Product shades and finishes can sometimes appear differently depending on lighting, photography, skin tone, undertones, and screen display settings.
Thank you for your kind words and continued support. We truly appreciate it and hope we’ll have the opportunity to wow you with a future purchase. Have a wonderful rest of your week!
Shipping was faster than most and I loved the product. It was reasonably priced and the product was great. I loved the blush.
Reply from Juvia's Place2026-07-14
We're so happy to hear that you loved the product and found our shipping to be faster than most! We appreciate you mentioning the reasonable pricing and your love for the blush.
I absolutely love all of my products from Juvia’s Place. I just need to find my correct foundation shade.. first, the color was too dark and now it’s a shade too light but other than that, the products is excellent!
Reply from Juvia's Place2026-07-14
We're so happy you love our products! We understand finding the perfect foundation shade can be tricky, and we appreciate your patience as you search for your ideal match.
Beautiful, pigmented eyeshadows. Long-wearing matte lipsticks in pretty colors. All were well-packed, even in this record-breaking heat and humidity, and arrived in excellent shape.
Reply from Juvia's Place2026-07-14
We're so happy to hear that you love our pigmented eyeshadows and long-wearing matte lipsticks! We appreciate your kind words about the careful packaging and excellent condition of your order.
I was searching for a nice pigmented pallet stumbled across culture one and two and fell in love. They went on sale in my cart and the shipping was faster than expected. My makeup arrived sooner and that was a pleasant surprise. My pallets and other stuff arrived unharmed and all in one piece. Pallets them self, great quality and and just stunning.
Reply from Juvia's Place2026-07-14
We are so happy to hear you love our pigmented palettes! It's wonderful that your order arrived quickly and in perfect condition. We appreciate you sharing your positive experience with us.
The array of colors in the palette was phenomenal. I am African American and was also very delighted at all the cool names for all the colors. The quality of the makeup is also very good. Thank you.
Reply from Juvia's Place2026-07-14
We are absolutely thrilled to hear how much you love the color selection and the creative names! It's wonderful to know you're enjoying the quality of our makeup.
Not what I ordered the color was not what I wanted .
Reply from Juvia's Place2026-07-15
Thank you for taking the time to share your feedback. We’re sorry to hear that the product you received was not the color you were expecting.
Please kindly contact our support team by email with your order number and let us know more about the issue. If you received the wrong item or have concerns about the shade, our team will be happy to review your order and assist you further.
We appreciate the opportunity to help.
This was my first time ever buying anything from this brand and interested as I’ve heard how pigmented all products are. I was excited for when my order arrived only to see the disappointment of one of my products coming in broken. I emailed customer support looking to exchange the broken product and they answered immediately sending a new item. The item arrived within that same week. I am excited to order again in the future! The palettes and highlighters lived up
To the expectation, even outdoing my high end products.
Reply from Juvia's Place2026-07-14
We're so happy to hear you enjoyed our products and that our palettes and highlighters exceeded your expectations! We truly appreciate you sharing your initial experience with the broken product and are glad our customer support team was able to resolve it quickly for you. We look forward to your future orders with us!
Fast and courteous delivery. Package delivered with care. Product was juat as I expected
Reply from Juvia's Place2026-07-07
We're so glad to hear that your delivery was fast and courteous, and that your package arrived with care. We appreciate you letting us know the product met your expectations!
I loved the colors but one of the palettes, the culture 2 palette which is my fave of the three I bought had a defective shadow and I need to return it which is very inconvenient.
Reply from Juvia's Place2026-07-14
Thank you for taking the time to share your feedback. We’re so glad to hear that you loved the colors, and we’re sorry to hear that your Culture 2 Palette arrived with a defective shade, especially since it’s your favorite.
Please kindly contact our support team by email and include a photo of the defective palette along with your order number. Our team will review the issue and assist you with the next steps as quickly as possible.
We apologize for the inconvenience and appreciate the opportunity to make this right.
