For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Beauty & Well-being

Juvia's Place

203 reviews

4.2203 reviews
Write a review

About Juvia's Place

Data updated
Website
juviasplace.com
Category
Beauty & Well-being
Location
United States · Secaucus
Status
Unclaimed
Last 12 months
203 reviews
Replies to negative
91% (29/32)
Do you own Juvia's Place? Claim this profile for free and start replying to reviews.

Is Juvia's Place legit?

Juvia's Place (juviasplace.com) has a 4.2 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 80% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 91% of negative reviews. Last updated 2026-08-10.

What people say

C
Christy Robertson · 1 review · Verified · Experienced 2026-07-04 ·

makeup is soooo BOMBBBBBB!!!!

Reply from Juvia's Place2026-07-15

We're so happy to hear you love our makeup! Your enthusiasm truly makes our day.

D
Demmi Dominion · 1 review · Verified · Experienced 2026-03-25 ·

Always coming back!

I really enjoy Juvia's Places' message and quality actually being connected to our experience, whether I buy online or in store- I feel the love and inspiration they put into the products. Always pigmented and always works. Quick delivery too!

Reply from Juvia's Place2026-07-15

We are so happy to hear that you feel the love and inspiration we put into our products! It's wonderful to know that you appreciate the quality, pigmentation, and quick delivery. Thank you for your kind words!

N
NX · 1 review · Verified · Experienced 2026-06-30 ·

Colorful shades for POC

Quick delivery, order received as expected, and product is beautiful/great for darker skin tones

Reply from Juvia's Place2026-07-15

We're so happy to hear your order arrived quickly and met your expectations! We especially appreciate your kind words about the product being beautiful and great for darker skin tones.

B
Briggett Washington · 1 review · Verified · Experienced 2026-07-05 ·

I did not realize that your shipping…

I did not realize that your shipping would be so much. If I did I would have went into a store.

Reply from Juvia's Place2026-07-15

Thank you for taking the time to share your feedback. We’re sorry to hear that the shipping cost was higher than you expected. We understand that unexpected shipping charges can be disappointing and appreciate you sharing your experience with us. Your feedback is valuable, and we’ll be sure to share it with the appropriate team as we continue working to improve the shopping experience for our customers. Thank you again for your honest feedback.

D
Donnella Davis · 1 review · Verified · Experienced 2026-06-29 ·

Great products

Reply from Juvia's Place2026-07-14

Thank you for your feedback!

C
CEwing · 2 reviews · Verified · Experienced 2026-06-29 ·

Perfect lashes

Reply from Juvia's Place2026-07-14

Thank you!

O
Oletha Jacobs · 1 review · Verified · Experienced 2026-06-28 ·

the products made my experience GREAT!

Reply from Juvia's Place2026-07-14

We're so happy to hear that our products made your experience great! Thank you for sharing your wonderful feedback with us.

N
Nicky G · 1 review · Verified · Experienced 2026-06-29 ·

Incorrect Product Delivered

The reason I gave it a 3, is due to receiving the wrong blush volume. I received vol 4, when I ordered vol 5. I sent an email to the support email and no response.

Reply from Juvia's Place2026-07-14

Thank you for taking the time to share your feedback, and we’re sorry to hear that you received the wrong blush volume. Upon review, our support team has been responding to your emails. However, it appears that your Hotmail email address is rejecting our replies, so our responses are unfortunately not reaching you. Please kindly contact us again using a Gmail address, if possible, and include your order number in your email. We’ll be happy to review your case and assist you in resolving the issue as quickly as possible. We appreciate your patience and look forward to helping you.

A
Amirah Miles · 1 review · Verified · Experienced 2026-07-06 ·

Pallet is so pigmented and the liner is…

Pallet is so pigmented and the liner is so smooth and creamy I love it!

Reply from Juvia's Place2026-07-14

We're so glad you love the palette's pigmentation and the smooth, creamy feel of the liner! Thank you for sharing your positive experience with us.

P
Priscilla · 11 reviews · Verified · Experienced 2026-07-05 ·

Matted lip sticks

Love the colors and the online experience was great. The only problem is your products are loaded with chemicals. This is the reason I did not order other items.

Reply from Juvia's Place2026-07-14

We appreciate your positive feedback on our colors and online experience. We understand your concerns about product ingredients and are always working to improve our formulations.

D
Dee D · 1 review · Verified · Experienced 2026-06-29 ·

Missing items from my order

Missing items from my order. I sent an email over three days ago to support and have not heard back from them.

Reply from Juvia's Place2026-07-15

Thank you for taking the time to share your feedback, and we’re sorry to hear about your experience. We understand how frustrating it is to have missing items from your order. Upon review, we can confirm that your case is currently being reviewed by our customer support team. Our team will contact you as soon as possible with an update. We appreciate your patience while we work to resolve this for you.

C
Christelle Aurore AGNANDJI · 1 review · Verified · Experienced 2026-06-29 ·

Beautiful pallets

Beautiful pallets , amazing colors and very helpful customer service

Reply from Juvia's Place2026-07-14

We're so glad you love our beautiful palettes and amazing colors! We're also happy to hear our customer service was helpful.

F
Fatim · 1 review · Verified · Experienced 2026-06-28 ·

Most beautiful bronzer and blush palette

Fast delivery ! Products are beyond my expectations

Reply from Juvia's Place2026-07-14

We're so happy to hear that you had a great experience with our fast delivery and that our products exceeded your expectations! We appreciate your kind words.

T
Taylor · 4 reviews · Verified · Experienced 2026-06-28 ·

I love this product

I love this product, I have been using this product from the time they launched. Love it.

Reply from Juvia's Place2026-07-14

We're so happy to hear that you love our product and have been a loyal customer since we launched! We truly appreciate your positive feedback.

L
Laura Gray · 1 review · Verified · Experienced 2026-06-26 ·

Loved everything!love the packaging

Loved everything!love the packaging, so beautiful.

Reply from Juvia's Place2026-07-14

We're so happy to hear that you loved everything, especially the beautiful packaging! Thank you for your wonderful feedback.

A
Amy Sumbe · 1 review · Verified · Experienced 2026-07-04 ·

I found the perfect shades I’m looking…

I found the perfect shades I’m looking for.

Reply from Juvia's Place2026-07-14

We're so happy to hear you found the perfect shades you were looking for! Thank you for sharing your positive experience with us.

M
Marie · 6 reviews · Verified · Experienced 2026-07-05 ·

I love this color

I love this color. Texture is great Always get complements

Reply from Juvia's Place2026-07-14

We're so happy to hear that you love the color and texture, and that it always gets you compliments! Thank you for sharing your positive experience with us.

F
Folasade Anyanechi · 2 reviews · Verified · Experienced 2026-07-05 ·

got my product timely and its beautiful.

Reply from Juvia's Place2026-07-14

We're so glad to hear that your product arrived on time and that you find it beautiful! Thank you for your positive feedback.

T
T. S. · 9 reviews · Verified · Experienced 2026-06-26 ·

Vibrant and Catchy!

The choices of color are fun and vibrant and I looveee the artwork on the pallettes!

Reply from Juvia's Place2026-07-14

We're so happy you love the fun, vibrant color choices and the beautiful artwork on our palettes! Thank you for sharing your positive feedback!

C
Claire · 3 reviews · Verified · Experienced 2026-06-29 ·

It would have been 5 stars if the…

It would have been 5 stars if the makeup brushes I purchased were not used and had makeup on one brush and the mauve lipgloss is half full. My first disappointing experience with Juvia’s place.

Reply from Juvia's Place2026-07-14

Thank you for taking the time to share your feedback. We’re sorry to hear about your experience. We understand how concerning it is to receive brushes that appear to have been used and a lip gloss that seemed less than full. This is certainly not the experience we want for our customers. Please kindly contact our support team by email and include photos of the brushes and the lip gloss so we can review the issue and assist you further. We appreciate the opportunity to make this right. Thank you for bringing this to our attention.