Juvia's Place (juviasplace.com) has a 4.2 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 80% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 91% of negative reviews. Last updated 2026-08-10.
Bonzer colors are beautiful and highly pigmented. They blend well and are easily buildable. My only complaint is that they a look like contour powders, not bronzer. They are matte, not even a hint of shimmer. Other bronzer’s I have do have that hint and it gives a sun-kissed vibe.
Reply from Juvia's Place2026-07-28
We truly appreciate your positive feedback on our bronzer's beautiful colors and blendability. We understand your preference for a hint of shimmer for that sun-kissed glow and note your observation about the matte finish. Your insights are valuable to us.
Didn’t get here on the 21st ordered from real company just to save myself a trip to it’s 40 mins away and i still haven’t received…
Reply from Juvia's Place2026-07-28
Thank you for taking the time to share your feedback. We’re sorry to hear that your order did not arrive by the expected delivery date.
Upon review, your package is still in transit to its destination. We understand how frustrating delays can be, especially when you were expecting your order sooner.
We appreciate your patience while the carrier completes the delivery. If you would like the latest tracking update or need further assistance, please feel free to contact our support team by email and we’ll be happy to help.
Unfortunately, I still don’t have my parcel. I put a parcel locker as my address and it was accepted however I was late to notified that DHL is delivering it and when I asked if the parcel locker would be a problem, I just got a message back telling me to follow the tracking and it had been sent. Which literally meant nothing and didn’t answer my question.
Reply from Juvia's Place2026-07-28
Thank you for taking the time to share your feedback. We’re sorry to hear about your experience.
Upon review, the tracking information shows that your package has been delivered on July 24. We understand your concern regarding the parcel locker and apologize that your question was not addressed as clearly as you expected.
If you have not been able to locate your package or have any further questions about the delivery, please kindly contact our customer support team by email. We’ll be happy to review the delivery details with you and assist further.
Thank you for bringing this to our attention.
Very pigmented. The colour's are so vibrant! I'll buy it again and again.
Reply from Juvia's Place2026-07-28
We're so happy you love the vibrant colors and find our product very pigmented! Thank you for your amazing feedback and for letting us know you'll be a returning customer!
I purchased a lip liner online and from the examples and the vivid pictures I was able to obtain the right shade! The process was flawless and I received my package shortly after.
Reply from Juvia's Place2026-07-28
We're so happy to hear you were able to find the perfect shade of lip liner online! We're glad the process was flawless and that you received your package so quickly.
Thank you for taking the time to share your feedback. We’re sorry to hear that you received a lipstick color you did not order.
Please kindly contact our support team by email with your order number and let us know which shade you ordered and which shade you received. Our team will review your order and be happy to assist you further.
We appreciate the opportunity to make this right.
I feel the colors was not what I thought they would be and the darkest color which I though was a plum or berry was not. The colors was dull not nubian and rich. I was very disappointed.
Reply from Juvia's Place2026-07-28
Thank you for taking the time to share your feedback. We’re sorry to hear that the shades did not meet your expectations.
We understand how disappointing it is when the colors appear different in person than they do online, especially when you were expecting a richer plum or berry shade. Product colors can vary depending on factors such as lighting, photography, skin tone, undertones, and screen display settings.
We appreciate your feedback regarding the shade representation and will share it with the appropriate team as we continue working to improve our product imagery and shopping experience.
Wrong color! It was not Berry as shown! It was a darker color
Reply from Juvia's Place2026-07-28
Thank you for taking the time to share your feedback. We’re sorry to hear that the shade appeared darker than expected and did not match the berry color shown online.
We understand how disappointing it can be when a shade looks different in person. Lighting, photography, skin tone, undertones, and screen settings may affect how colors appear online and once applied.
Please feel free to contact our customer support team by email if you need any assistance or further clarification. We’ll be happy to help.
The quality of the products, and the accurate depiction of the radiant colors as advertised, are exactly what's advertised.
I love the fact that you receive your purchase in an adequate amount of time, you're not waiting forever, abd the tracking of your merchandise is easy and accurate.
Reply from Juvia's Place2026-07-28
We're so glad to hear you appreciate our timely deliveries and the ease of tracking your orders. Thank you for your wonderful feedback!
Thank you so much for my beautiful products.. Everything was perfect Im very satisfied.
Reply from Juvia's Place2026-07-28
We're so happy to hear that you are very satisfied with your beautiful products! We appreciate your wonderful feedback and are thrilled everything was perfect.
Love the makeup! love the sells! love the colors and love the deals.
Best makeup that ive used in a long time.
Reply from Juvia's Place2026-07-28
We're so happy to hear how much you love our makeup, sales, colors, and deals! It's wonderful to know that our products are the best you've used in a long time.
