JVZoo is an online MARKETPLACE and affiliate network, housing over 1,400,000 affiliates to promote and sell your products. None of the products listed for sale in our marketplace are sold by JVZoo. If you have a product review, please either leave it in our marketplace by the product (just as you would on Amazon), or write the review on the product owner's TrustPilot Page. Reviews on JVZoo should only be about our services offered.
Written by the business, not verified by us.
Is JVZoo legit?
JVZoo (jvzoo.com) has a 4.6 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Media & Publishing and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Refund, Customer service. Last updated 2026-08-31.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Many consumers appreciate the excellent customer service, noting staff members are professional, polite, and highly efficient during interactions. People frequently commend the swift response times, with some reviewing how quickly requests were addressed and resolved.
Conversely, a small portion of people felt there were issues regarding the refund process or communication. Some reviewers mentioned experiencing non-existent response times or difficulties receiving promised funds in a timely manner. A few other people also felt that initial vendor support was unresponsive, necessitating contact with the platform.
Auto-generated from all reviews of this business. For reference only.
Your customer service is really great no run arounds you take care of my refund so quickly. Hands down to your team. Great customer service indeed. Thanks, guys!
Reply from JVZoo2026-07-28
Hi Norman,
Thank you for taking the time to share your experience. We appreciate your feedback and are
glad to hear you had a positive experience with JVZoo. If you ever need assistance in the
future, our Support Team is always happy to help at jvzoosupport.com.
They were very quick and effective. I tried to get the seller of the product to respond and they did not. Trust JVZoo. Be very wary of the sellers who trick you with upsales and never deliver the information you purchased or advise you to do something completely different. The
Reply from JVZoo2026-07-27
Hi Patricia,
Thank you for your review. We are happy to assist anyone who has purchased through our marketplace and is always available.
- JVZoo
All it took was one email to get a refund for a product I wasn't pleased with. Excellent, fast service with a very professional, well-written email reply. I'm not a frequent purchaser, but I've used JVZoo for over 10 years, and have never had a bad experience.
This one, via email with your customer service rep, Hayes, was very good, thank you!
Reply from JVZoo2026-07-27
Hi Kristina,
Thank you for your review. We are happy to assist anyone who has purchased through our marketplace and are always available.
- JVZoo
Hi VYH,
Thank you for taking the time to share your experience. We appreciate your feedback and are glad to hear you had a positive experience with JVZoo. If you ever need assistance in the future, our Support Team is always happy to help at jvzoosupport.com.
– JVZoo
I submitted a refund request on two separate purchases and literally within 5 minutes I received an email advising me the refunds had been issued. Certainly a pleasant surprise!
Reply from JVZoo2026-07-25
Hi James,
Thank you for taking the time to share your experience. We appreciate your feedback and are
glad to hear you had a positive experience with JVZoo. If you ever need assistance in the
future, our Support Team is always happy to help at jvzoosupport.com.
When I requested a refund on a product it was gladly issued within minutes! I was expecting to have to follow up repeatedly and have nasty battles with AI customer service but to my surprise it was painless.
Reply from JVZoo2026-07-22
Hi Don,
Thank you for your review. We’re always happy to assist customers who have made purchases through our marketplace and are here to help whenever needed.
I needed help with a refund and I gave as much info as I had to JVZoo. I was fortunate to get a CS person to immediately help me! Her name is Elaine. She had an answer to me within minutes! She also took the time to explain how to handle future instances where I would need help with refunds. Elaine is the BEST rep I have ever had the pleasure of working with! You can trust her an JVZoo.
Reply from JVZoo2026-07-22
Hi Linda,
Thank you for your review. We are happy to assist anyone who has purchased through our marketplace and are always available.
Not what I paid for .Was trying to ask VP a question and he hung up on me
Don't even think I was talking to a real person
Reply from JVZoo2026-07-21
Hi Sue,
JVZoo is a marketplace and payment platform used by independent product creators, so we don't create or manage the products or their support services. However, we want to help ensure your concerns are addressed.
If you're not satisfied with your purchase, please contact our support team with your transaction details. We'll be happy to review your request and assist you with the refund process as quickly as possible.