JVZoo is an online MARKETPLACE and affiliate network, housing over 1,400,000 affiliates to promote and sell your products. None of the products listed for sale in our marketplace are sold by JVZoo. If you have a product review, please either leave it in our marketplace by the product (just as you would on Amazon), or write the review on the product owner's TrustPilot Page. Reviews on JVZoo should only be about our services offered.
Written by the business, not verified by us.JVZoo (jvzoo.com) has a 4.6 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Media & Publishing and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Refund, Customer service. Last updated 2026-08-31.
Reviewers overwhelmingly had a great experience with this company. Many consumers appreciate the excellent customer service, noting staff members are professional, polite, and highly efficient during interactions. People frequently commend the swift response times, with some reviewing how quickly requests were addressed and resolved. Conversely, a small portion of people felt there were issues regarding the refund process or communication. Some reviewers mentioned experiencing non-existent response times or difficulties receiving promised funds in a timely manner. A few other people also felt that initial vendor support was unresponsive, necessitating contact with the platform.
Auto-generated from all reviews of this business. For reference only.I got a total refund of a product which was scam in like 5 minutes (money will appear in 3-5 days) Great platform
Hi Stefan, Thank you for taking the time to share your experience. We appreciate your feedback and are glad to hear you had a positive experience with JVZoo. If you ever need assistance in the future, our Support Team is always happy to help at jvzoosupport.com.
I had an issue with one product I purchased. I requested a refund and the request was handled and approved within hours of my request. Great customer service! Thanks!
Hi Kody, Thank you for taking the time to share your experience. We appreciate your feedback and are glad to hear you had a positive experience with JVZoo. If you ever need assistance in the future, our Support Team is always happy to help at jvzoosupport.com.
That was the first time I received a refund so quickly. All thanks to Elaine.
Hi Georgietta, Thank you for taking the time to share your experience. We appreciate your feedback and are glad to hear you had a positive experience with JVZoo. If you ever need assistance in the future, our Support Team is always happy to help at jvzoosupport.com.
⭐⭐⭐⭐⭐ Excellent Customer Service! I had an excellent experience with Maria from the JVZoo support team. She was extremely helpful, polite, professional, and efficient. My request was handled very quickly, and the entire process was simple and hassle-free. I really appreciated how promptly she responded and resolved everything. It’s always great to receive support from someone who genuinely cares about helping customers. Thank you, Maria, for the outstanding service! You did an amazing job! ⭐⭐⭐⭐⭐
Hi Hadele, Thank you for taking the time to share your experience. We appreciate your feedback and are glad to hear you had a positive experience with JVZoo. If you ever need assistance in the future, our Support Team is always happy to help at jvzoosupport.com.
I’m very happy to receive such a quick response to my cancellation request. Thank you for your prompt assistance!
Hi Frank, Thank you for your review. We are happy to assist anyone who has purchased through our marketplace and is always available. – JVZoo
They were fast and listened very carefully to my concerns.
Hi Lenneta, Thank you for taking the time to share your experience. We appreciate your feedback and are glad to hear you had a positive experience with JVZoo. If you ever need assistance in the future, our Support Team is always happy to help at jvzoosupport.com. – JVZoo
Thank you for handling my request in good time. I appreciate your understanding and support.
Hi Joseph, Thank you for taking the time to share your experience. We appreciate your feedback and are glad to hear you had a positive experience with JVZoo. If you ever need assistance in the future, our Support Team is always happy to help at jvzoosupport.com. – JVZoo
I truly appreciate Ms. Ashley and Ms. Maria for assisting me with processing my refund request. They provided great customer support and responded in a timely manner.
Hi Dr. Hija, Thank you for taking the time to share your experience. We appreciate your feedback and are glad to hear you had a positive experience with JVZoo. If you ever need assistance in the future, our Support Team is always happy to help at jvzoosupport.com.
They did not provide a refund they actually charged me again!
Hi Chris, We understand your concern. Refund requests are handled quickly, but they are not instant at the exact moment of submission. Our support team reviews and processes requests promptly, typically within a short timeframe. Once issued, refunds are processed immediately on our end, and banks typically take a few business days to reflect them on your statement. If you’ve already submitted a request, our team will take care of it shortly. If you need assistance, you can reach us here: jvzoosupport.com
I requested a full refund, because this type of business is not for me. The customer service team has been very prompt with communication, an eagerness to assist and delivered, what I requested! Thank you so very much!! Question??:There are some charges pending, regarding these transactions, will this money please be included? ???:Again... Thank you, x& Yahuah bless you!!!
Hi Teresa, Thank you for taking the time to share your experience. We appreciate your feedback and are glad to hear you had a positive experience with JVZoo. If you need further assistance in the, our Support Team is always happy to help at jvzoosupport.com.
Maria-JVZoo was very prompt to resolve my issue. She was kind and caring about my issue. She was able to get my refund for me in record time.
Hi Gregory, Thank you for your review. We are happy to assist anyone who has purchased through our marketplace and is always available. - JVZoo
Even though I could not go further with thier awesome offer. The expediency of having the Refund returned. Was extrodnarly awesome. (There offer is one of the best platforms I have seen). Keep up the great training.
Hi Marie, Thank you for taking the time to share your experience. We appreciate your feedback and are glad to hear you had a positive experience with JVZoo. If you ever need assistance in the future, our Support Team is always happy to help at jvzoosupport.com. – JVZoo
I'm so grateful for how quickly JVZoo responded to my request. After purchasing the products to get started and listening to the masterclass, I was overwhelmed and decided that I really couldn't truly commit and be successful, so I requested a refund. There was not hassle and I was refunded right away. Great customer service.
Hi Shirley, Thank you for taking the time to share your experience. We appreciate your feedback and are glad to hear you had a positive experience with JVZoo. If you ever need assistance in the future, our Support Team is always happy to help at jvzoosupport.com. – JVZoo
I needed to cancel an order. Lori was very understanding and canceled it without any problems.
Hi Elsie, Thank you for taking the time to share your experience. We appreciate your feedback and are glad to hear you had a positive experience with JVZoo. If you ever need assistance in the future, our Support Team is always happy to help at jvzoosupport.com.
You credited me for one set of charges, $267 and $67. Thank you for that but there were two sets of charges! Why I don’t know but there is another $267 and $67 that should be credited back to me.
Hi Mae, Thank you for your review. We are happy to assist anyone who has purchased through our marketplace and is always available. - JVZoo
Exceptional Customer Support from JVZoo - I purchased a product through JVZoo that unfortunately did not work as expected, and I was unable to obtain support from the vendor. I contacted JVZoo directly, and they resolved the issue and processed my refund immediately. Their customer service was exceptional, prompt, and professional. Thank you, JVZoo!
Hi, Thank you for taking the time to share your experience. We appreciate your feedback and are glad to hear you had a positive experience with JVZoo. If you ever need assistance in the future, our Support Team is always happy to help at jvzoosupport.com. – JVZoo
I requested a refund. It was promptly handled by the support team. Within 20 minutes or less, I got a positive reply to my request, that my refunds have been successfully processed. They have an excellent customer service!!!
Hi, Thank you for taking the time to share your experience. We appreciate your feedback and are glad to hear you had a positive experience with JVZoo. If you ever need assistance in the future, our Support Team is always happy to help at jvzoosupport.com. – JVZoo
JVZoo and the entire team did an amazing job in resolving my issue. Shout out to Ashley for her amazing effort. JVZoo has always proven to be 'next level' customer service. I really like how they collaborate as a team. They all seem to collectively merge efforts to solve a problem resulting in a quicker resolution. They have great workflow, efficiency, and phenomenal communication. I was always kept in the loop advising me of next steps. God bless you for all you do! Thanks JVZoo!
Hi, Thank you for taking the time to share your experience. We appreciate your feedback and are glad to hear you had a positive experience with JVZoo. If you ever need assistance in the future, our Support Team is always happy to help at jvzoosupport.com. – JVZoo
Customer service processed my refund for my purchases very quickly and it was relatively hassle free. The response time is top tier. The email was sent and the response and refund was received within 10 minutes. Very professional.
Hi, Thank you for taking the time to share your experience. We appreciate your feedback and are glad to hear you had a positive experience with JVZoo. If you ever need assistance in the future, our Support Team is always happy to help at jvzoosupport.com. – JVZoo
the password you sent me did not work i could not get a new one
Hi Gene, We’re unable to locate any support request associated with your review. JVZoo responds promptly once a request is received, and we're always here to help resolve any issues. Please contact our support team directly here so we can take care of this immediately: https://support.jvzoo.com/ – JVZoo
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