At Kapitus, our mission is to empower every business to succeed by providing the best financing options – when they need it and how they need it. Whether we are working with a business directly or through a strategic partner, we will work diligently to provide the most convenient, cost- effective and appropriate financing solution for a business’s needs. We promise to keep the best interests of our clients at the center of the financing process by operating with transparency, fairness, and integrity. We will continue to empower small businesses by making educated financial decisions, as we have since our inception in 2006.
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Is Kapitus legit?
Kapitus (kapitus.com) has a 4.5 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Business Services and its reputation is excellent. 88% of reviews are 4 stars or higher and 9% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers genuinely appreciate the professional staff who handle requests quickly and make the entire business financing process remarkably smooth and stress-free. Many people highlight the prompt communication, dedicated support, and how easy it is to work with representatives for their growth goals.
Some reviewers were not happy with the customer service, noting excessive delays and endless document requests when trying to get assistance during difficult times. Conversely, a small portion of people felt frustrated by a complete lack of communication, ongoing unresponsiveness, and being left completely in the dark regarding their application status.
Auto-generated from all reviews of this business. For reference only.
Staying in touch with me and understanding my need
Reply from Kapitus2025-07-01
Steven, Thank you for taking the time to provide feedback on your financing experience with Kapitus. We're so glad you had a positive experience with us. Please don’t hesitate to reach out if you have any questions on your account or if there is anything else we can do to assist you and your business.
Thank you Kapitus for helping my company whenever
we've needed assistance with the means for further growth.
Reply from Kapitus2025-06-30
Thank you for taking the time to provide feedback on your financing experience with Kapitus. We're so glad you had a positive experience with us. Please don’t hesitate to reach out if you have any questions on your account or if there is anything else we can do to assist you and your business.
Matt made the process simple and communicated with me the entire time and gave updates. He's amazing and would recommend him to anyone who is looking for lending opportunities
Reply from Kapitus2025-06-30
Kenny, thank you for this great feedback. We'll be sure to forward this along to Matt. If there's anything else you need from us, please don't hesitate to reach out.
Thank you for taking the time to provide feedback on your financing experience with Kapitus. We're so glad you had a positive experience with us. Please don’t hesitate to reach out if you have any questions on your account or if there is anything else we can do to assist you and your business.
Thank you for taking the time to provide feedback on your financing experience with Kapitus. We're so glad you had a positive experience with us. Please don’t hesitate to reach out if you have any questions on your account or if there is anything else we can do to assist you and your business.
Returning client and your rep made the whole process and experience as stress free as possible. Very professional. It is one of the reasons I keep returning.
Reply from Kapitus2025-06-27
Leon, Thank you for taking the time to provide feedback on your financing experience with Kapitus. We're so glad you had a positive experience with us. Please don’t hesitate to reach out if you have any questions on your account or if there is anything else we can do to assist you and your business.
Your team was great! Our loan was put through in a timely manner and we appreciate this very much!
Reply from Kapitus2025-06-25
Gabriel, Thank you for taking the time to provide feedback on your financing experience with Kapitus. We're so glad you had a positive experience with us. Please don’t hesitate to reach out if you have any questions on your account or if there is anything else we can do to assist you and your business.
Truth in lending Act (TILA). Please familiarize yourself with this before doing business with them. They do not disclose this in contract. Just payment amount and term. If you want to pay something off early, jokes on you. The loan is already calculated for them with interest up front. In my case, the loan doubled. I’m ready to pay it off early and find out my loan was not the $7000 I applied for, but double that Kapitus put on with interest. No early payoff to stop accruing interest and save money as a customer. Predatory lender, beware.
They were so knowledgeable and able to help me decided the best option.
Reply from Kapitus2025-06-17
Thank you for taking the time to provide feedback on your financing experience with Kapitus. We're so glad you had a positive experience with us. Please don’t hesitate to reach out if you have any questions on your account or if there is anything else we can do to assist you and your business.
Nick was very helpful and patient in providing me with the various options available. Overall, great experience.
Reply from Kapitus2025-06-09
Thank you for this great feedback. We'll be sure to forward this along to Nick. If there's anything else you need from us, please don't hesitate to reach out.
Joelle, Thank you for taking the time to provide feedback on your financing experience with Kapitus. We're so glad you had a positive experience with us. Please don’t hesitate to reach out if you have any questions on your account or if there is anything else we can do to assist you and your business.
Informative and clear on expectations and the process. Made the process very streamlined and funding came fast.
Reply from Kapitus2025-06-02
Thank you for taking the time to provide feedback on your financing experience with Kapitus. We're so glad you had a positive experience with us. Please don’t hesitate to reach out if you have any questions on your account or if there is anything else we can do to assist you and your business.
Great, active communication and a quick turnaround made the process easy for me and my business.
Reply from Kapitus2025-05-27
Ryan, Thank you for taking the time to provide feedback on your financing experience with Kapitus. We're so glad you had a positive experience with us. Please don’t hesitate to reach out if you have any questions on your account or if there is anything else we can do to assist you and your business.
Robert, thank you for this great feedback. We'll be sure to forward this along to Nick. If there's anything else you need from us, please don't hesitate to reach out.
Angela, Thank you for taking the time to provide feedback on your financing experience with Kapitus. We're so glad you had a positive experience with us. Please don’t hesitate to reach out if you have any questions on your account or if there is anything else we can do to assist you and your business.
Hi, I would like to start by thanking Blake with bhg financial for helping me throughout the process patiently.I got approved quickly after providing the required documentations.However this was not based on the terms that I was expecting given that the original offer I received matched exactly what I was looking for this is a long term loan with a moderate monthly payment. Contrary to this the underwriting team only approved a short term loan with a high weekly payment. After saying all this I rate this type of loans aggressive and stressful.
Reply from Kapitus2025-05-20
Ernesto, thank you for this great feedback. We'll be sure to forward this along to Blake. If there's anything else you need from us, please don't hesitate to reach out.
I had a great experience with Kapitus, particularly with the lender specialist, Billy. My loan was approved within 1-2 days, and by day 3, I received the funds.
Reply from Kapitus2025-05-15
Kamran, thank you for this great feedback. We'll be sure to forward this along to Billy. If there's anything else you need from us, please don't hesitate to reach out.
Misty, Thank you for taking the time to provide feedback on your financing experience with Kapitus. We're so glad you had a positive experience with us. Please don’t hesitate to reach out if you have any questions on your account or if there is anything else we can do to assist you and your business.
Matt was excellent all the way along. He worked very hard and got the loan at the very terms I specified!
Amazing.
Reply from Kapitus2025-05-12
Thank you for this great feedback. We'll be sure to forward this along to Matt. If there's anything else you need from us, please don't hesitate to reach out.
Brian was amazing and this was such a quick and easy process, totally recommend:)
Reply from Kapitus2025-05-13
Jenny, thank you for this great feedback. We'll be sure to forward this along to Brian. If there's anything else you need from us, please don't hesitate to reach out.