Katapult (katapult.com) has a 4.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Business Services and its reputation is excellent. 87% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
K
Kate · 2 reviews · Verified · Experienced 2026-03-27 ·
★★★★★
Definitely not what they tell you in…
Definitely not what they tell you in Ashley Furniture store. There is no 90 days same as cash. Rip off.
Reply from Katapult2026-07-22
Hi, Kate,
Thanks for contacting us! We'd like to partner with you to speak in further detail about your experience. Please reply to the email we sent you with a date and time that works best for a call. We look forward to connecting with you!
Thank You,
Katapult Customer Relations
Hi, Cetressia,
Thank you for contacting Katapult. We are so happy you chose us as your financing option for your merchandise. Katapult prides ourselves in ensuring our portal is user-friendly with effective self-service payment options. We are glad that you are enjoying your visits to Katapult.com. Please contact us at (833)-KATAPULT(528-2785), or through our chat service online at www.katapult.com if you have any questions.
Thank You,
Katapult Customer Relations
Hi, Nate,
Thank you for contacting Katapult. We are so happy you chose Katapult as your financing option for your purchase and the process was easy for you to complete. Welcome to Katapult. Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
Everything was so easy to do , monthly payments are low,
Reply from Katapult2026-07-20
Hi, Debbie Weiss,
Thank you for contacting Katapult. We are excited that you have trusted us to finance your purchase. We appreciate you for sharing your experience with our program. Katapult holds true to payment options that work for you. We appreciate your business. Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
R
Raymond · 1 review · Verified · Experienced 2026-07-16 ·
★★★★★
I just started using this company they…
I just started using this company they gave me a higher limit than I thought I would get and made the purchasing process easy and the payments are small but very doable
Reply from Katapult2026-07-21
Hello, Raymond,
Thank you for contacting Katapult. We are excited that you have trusted us to finance your purchase. We appreciate you for sharing your experience with our program. Katapult holds true to payment options that work for you. We appreciate your business. Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
Love the merchandise I recieved had problems with delivery
Reply from Katapult2026-07-20
Hello, Lashanda,
Thank you for contacting Katapult. We believe in great quality and service. We are so happy you chose Katapult for your financing needs. Thank you for choosing Katapult at checkout! Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
Hello, San Agustin,
Thank you for contacting Katapult. We appreciate you for sharing your great service experience with Katapult. We are so happy you chose Katapult for your financing needs, we look forward to serving you again. Welcome to Katapult! Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
Hi, Sophia,
Thank you for contacting Katapult. We appreciate you sharing your great experience with us. We're delighted that our service was speedy. We look forward to serving you again! Welcome to Katapult! Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
You all made it fast and easy for me to pay for my tires. I also love the fact that you get 90 days to pay without interest. Hooray!
Reply from Katapult2026-07-20
Hello, Sherie,
Thank you for contacting Katapult. We are so glad that you had a great experience with your purchase. We are happy you are enjoying your merchandise. Katapult is always here with our 90 day early purchase option whenever you need us! We are so glad to have you as our customer. Welcome to Katapult! Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT(528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
Overall good experience wishing there was an app to make payments or payoff
Reply from Katapult2026-07-20
Hi, Brent,
Thanks for contacting us! We'd like to partner with you to speak in further detail about your experience. Please reply to the email we sent you with a date and time that works best for a call. We look forward to connecting with you!
Thank You,
Katapult Customer Relations
A
Ann · 1 review · Verified · Experienced 2026-07-15 ·
★★★★★
You aproved me and gave me back my…
You aproved me and gave me back my piece of mind and took a lot of stress of me, so thanks again. The guys at monroe muffler were amazing they got me in and out pretty fast too.
Reply from Katapult2026-07-20
Hi, Ann,
Thank you for contacting Katapult. We appreciate you sharing your great experience with us. We're delighted that our service was speedy. We look forward to serving you again! Welcome to Katapult! Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
Did not make it clear upon purchase that payments were going to be once a week
Reply from Katapult2026-07-20
Hello, Brooke,
Thanks for contacting us! We'd like to partner with you to speak in further detail about your experience. Please reply to the email we sent you with a date and time that works best for a call. We look forward to connecting with you!
Thank You,
Katapult Customer Relations
T
Tim · 2 reviews · Verified · Experienced 2026-07-16 ·
★★★★★
That help is here
Opportunity
Reply from Katapult2026-07-20
Hello, Tim,
Thank you for contacting Katapult. We appreciate you for sharing your great service experience with Katapult. We are so happy you chose Katapult for your financing needs, we look forward to serving you again. Welcome to Katapult! Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
M
Michael · 1 review · Verified · Experienced 2026-07-19 ·
★★★★★
Giga tires says product was delivered…
Giga tires says product was delivered how ever I have never seen them.
Reply from Katapult2026-07-20
Hi, Michael,
Thank you for contacting Katapult and speaking with us. We appreciate you for providing feedback regarding your shipping experience. Katapult apologizes for the inconvenience caused and looks forward to assisting in the most efficient way. Let’s partner together and review your options available. Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
E
Edward · 1 review · Verified · Experienced 2026-07-17 ·
★★★★★
Easy finance with good payment options.
Reply from Katapult2026-07-20
Hello, Edward,
Thank you for contacting Katapult. We are excited that you have trusted us to finance your purchase. We appreciate you for sharing your experience with our program. Katapult holds true to payment options that work for you. We appreciate your business. Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
Hello, Ronnie Thompson,
Thank you for contacting Katapult. We are so happy you chose Katapult as your financing option for your purchase. Katapult is delighted the service you received was speedy and the process easy for you to complete. Glad to have you as our customer. Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
I mean the process was alright, and it was definitely handy, but I have only made 2 weekly payments thus far so I have nothing negative to say, but I also don't want to just throw around 5 star ratings
Reply from Katapult2026-07-20
Hi, Damian,
Thank you for contacting Katapult. We appreciate you for sharing your great service experience with Katapult. We are so happy you chose Katapult for your financing needs, we look forward to serving you again. Welcome to Katapult! Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
R
Randy · 1 review · Verified · Experienced 2026-07-08 ·
★★★★★
Was surprised at the quick approval
Was surprised at the quick approval
Seamless and quick was able to get our son the dirtbike he wanted very quickly
Reply from Katapult2026-07-20
Hi, Randy,
Thank you for contacting Katapult. We appreciate you sharing your great experience with us. We're delighted that our service was speedy. We look forward to serving you again! Welcome to Katapult! Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
Katapult’s Customer Service Team is Gold Medal Strong
Katapult’s Customer Service Team is very insightful and makes sure my every financial and product need is met.
Reply from Katapult2026-07-17
Hello, Theresa Whitley,
Thank you for contacting Katapult. We appreciate the time you took to share your feedback. We value your business, and it is important to us each interaction leaves you feeling as so! Feel free to contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
My tire order arrived quickly. Wow !! Just as advertised... Thanks
Reply from Katapult2026-07-17
Hello, Johnny Luciano,
Thank you for contacting Katapult. We are excited that you have trusted us to finance your purchase and the process was easy for you to complete. Katapult is committed to providing a reliable service in a timely manner and we are glad that was your experience. We are privileged to have you as our customer. Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations