Katapult (katapult.com) has a 4.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Business Services and its reputation is excellent. 87% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Thx for the service I’m very happy with it everything is great thank 5 stars.
Reply from Katapult2026-07-23
Hello, Robenson,
Thank you for contacting Katapult. We appreciate you for sharing your great service experience with Katapult. We are so happy you chose Katapult for your financing needs, we look forward to serving you again. Welcome to Katapult! Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
The service was amazing!! The guys fast and efficient with getting me tires and inspecting my vehicle.
Reply from Katapult2026-07-23
Hello, Sir/Madam,
Thank you for contacting Katapult. We are excited that you have trusted us to finance your purchase and the process was easy for you to complete. Katapult is committed to providing a reliable service in a timely manner and we are glad that was your experience. We are privileged to have you as our customer. Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
Very helpful for me to be able to finance a furniture set I had sitting in my cart online for a while . After realizing this was an option to be able to pay off in 90 days with no interest I purchased right away. Exciting and love my new furniture
Reply from Katapult2026-07-23
Hello, Jennifer,
Thank you for contacting Katapult. We are so glad that you had a great experience with your purchase. We are happy you are enjoying your merchandise. Katapult is always here with our 90 day early purchase option whenever you need us! We are so glad to have you as our customer. Welcome to Katapult! Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT(528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
That helpful even we have emergency on my vehicle need replacement repairs!! thank you so much that helpful and feel relief !
Reply from Katapult2026-07-23
Hi, Suzy,
Thank you for contacting Katapult. We are excited that you have trusted us to finance your purchase. Katapult is committed to providing payment options that work for you and doesn't break the bank. No hoops with Katapult! We are privileged to have you as our customer. Thank you for your business! Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
W
William · 1 review · Verified · Experienced 2026-07-21 ·
★★★★★
Fast easy and was able to get tires…
Fast easy and was able to get tires badly needed. Thank you Jesus!
Reply from Katapult2026-07-22
Hello, William,
Thank you for contacting Katapult. We are so happy you chose Katapult as your financing option for your purchase. Katapult is delighted the service you received was speedy and the process easy for you to complete. Glad to have you as our customer. Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
Hi, Nathan,
Thank you for contacting Katapult. We appreciate you for sharing your great service experience with Katapult. We are so happy you chose Katapult for your financing needs, we look forward to serving you again. Welcome to Katapult! Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
Hello, Ivy Stacy,
Thank you for contacting Katapult. We are so happy you chose Katapult as your financing option for your purchase and the process was easy for you to complete. Welcome to Katapult. Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
Hi, Hannah,
Thank you for contacting Katapult. We believe in great quality and service. We are so happy you chose Katapult for your financing needs. Thank you for choosing Katapult at checkout! Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
My stuff was all delivered sporadically for example I got two tires one day sensors the next one tire and still waiting on one tire.
Reply from Katapult2026-07-22
Hello, Amber,
Thanks for contacting us! We'd like to partner with you to speak in further detail about your experience. Please reply to the email we sent you with a date and time that works best for a call. We look forward to connecting with you!
Thank You,
Katapult Customer Relations
Hi, Sandy,
Thank you for contacting Katapult. We appreciate you sharing your great experience with us. We're delighted that our service was speedy. We look forward to serving you again! Welcome to Katapult! Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
L
Linda · 1 review · Verified · Experienced 2026-07-19 ·
★★★★★
It was very helpful especially for ppl on low income
It was very helpful especially for someone living paycheck to paycheck
Reply from Katapult2026-07-23
Hello, Linda,
Thank you for contacting Katapult. We appreciate you for sharing your great service experience with Katapult. We are so happy you chose Katapult for your financing needs, we look forward to serving you again. Welcome to Katapult! Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
They keep giving me an approval and then telling me I don’t qualify .
Mind you I have used this service before and it’s a month later that I’m using it again. This is pointless . Stop sending me emails and telling I’m APPROVED and also PRE APPROVED if I’m denied when I check out . And yes I e gotten an approval and a pre approval
Reply from Katapult2026-07-22
Hello, Shauna,
Thank you for contacting Katapult. If you are available, we would like to partner with you to speak in further detail about your experience and how we can better improve. If additional assistance is still needed, please visit our chat support at Katapult.com, or contact us today at (833)-KATAPULT (528-2785).
Thank You,
Katapult Customer Relations
Nice, only pay a small set up fee and you can early pay off small fee
Reply from Katapult2026-07-21
Hi, Jig,
Thank you for contacting Katapult. We are so glad that you had a great experience with your purchase. We are happy you are enjoying your merchandise. Katapult is always here with our 90 day early purchase option whenever you need us! We are so glad to have you as our customer. Welcome to Katapult! Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT(528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
K
Kevin Mallin · 2 reviews · Verified · Experienced 2026-07-20 ·
★★★★★
The payment,service and order was very…
The payment,service and order was very well explained and deeply appreciated
Reply from Katapult2026-07-21
Hello, Kevin Mallin,
Thank you for contacting Katapult. We appreciate you for sharing your great service experience with Katapult. We are so happy you chose Katapult for your financing needs, we look forward to serving you again. Welcome to Katapult! Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
Honest fast response. Walked me thru everything. Overall good experience
Reply from Katapult2026-07-21
Hello, Dustin,
Thank you for contacting Katapult. We appreciate you for sharing your great service experience with Katapult. We are so happy you chose Katapult for your financing needs, we look forward to serving you again. Welcome to Katapult! Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
Had to call customer service a couple of times and they were great
Reply from Katapult2026-07-22
Hello, Rebecca Carr,
Thank you for contacting Katapult. We appreciate the time you took to share your feedback. We value your business, and it is important to us each interaction leaves you feeling as so! Feel free to contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
Service was amazing and shipping was within a week, less then a week hasn't been 7 days and already have my purchase.
Reply from Katapult2026-07-22
Hello, Jeffrey,
Thank you for contacting Katapult. We appreciate you sharing your great experience with us. We're delighted that our service was speedy. We look forward to serving you again! Welcome to Katapult! Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
Fast shipping and product as described. Currently still feeling tired out with only having on 2 days but quite and so far so good!!!
Reply from Katapult2026-07-22
Hello, Shime,
Thank you for contacting Katapult. We appreciate you sharing your great experience with us. We're delighted that our service was speedy. We look forward to serving you again! Welcome to Katapult! Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
Hi, Sandra,
Thanks for contacting us! We'd like to partner with you to speak in further detail about your experience. Please reply to the email we sent you with a date and time that works best for a call. We look forward to connecting with you!
Thank You,
Katapult Customer Relations
H
Henry · 1 review · Verified · Experienced 2026-07-21 ·
★★★★★
They made everything easy
They made everything easy. I have no complaints and they were honest about everything.
Reply from Katapult2026-07-22
Hi, Henry,
Thank you for contacting Katapult. We are so happy you chose Katapult as your financing option for your purchase and the process was easy for you to complete. Katapult believes in transparency with no hidden fees. We value your business. Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
