Katapult (katapult.com) has a 4.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Business Services and its reputation is excellent. 87% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Thank you for the financial options when dealing with emergency issues like I did easy platform to use in low interest I recommend recommended if you are or find yourself in a pickle financially
Reply from Katapult2026-07-30
Hi, Sir/Madam,
Thank you for contacting Katapult. We are so happy you chose Katapult as your financing option for your purchase and the process was easy for you to complete. Katapult believes in transparency with no hidden fees. We value your business. Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
The platform from the beginning was so easy to use, and the response in minutes was great....
Reply from Katapult2026-07-30
Hi, Outkast,
Thank you for contacting Katapult. We are so happy you chose Katapult as your financing option for your purchase. Katapult is delighted the service you received was speedy and the process easy for you to complete. Glad to have you as our customer. Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
The only thing I am a little miffed about is I wasn't made aware of the interest rate from anyone
The only thing I was a little miffed about was that you guys weren't upfront or transparent about the interest rate.
Reply from Katapult2026-07-30
Hello, Erik,
Thanks for contacting us! We'd like to partner with you to speak in further detail about your experience. Please reply to the email we sent you with a date and time that works best for a call. We look forward to connecting with you!
Thank You,
Katapult Customer Relations
Easy to shop and purchase items.. company we ordered from was great still waiting on 1 piece but they will make it right if it doesn't get delivered by Friday...katapult you are assome
Reply from Katapult2026-07-30
Hello, Andres Cuevas,
Thank you for contacting Katapult. We appreciate you taking the time to share your experience with us. We are glad you have received an email providing your delivery details. We want to partner with you if there are any changes to your delivery. Eager to get the answers that are important to you. Welcome to Katapult! Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
I appreciate not having a problem making the purchase and how I am able to make different purchases at different times. I also appreciate the way Yall have it set up so I can pay yall back. I have had a problem with my vehicle since I made the purchase. So I wish I knew how to get ahold of yall. The Guy At Midas where I made my purchase messed my car up
Reply from Katapult2026-07-30
Hi, Miranda,
Thank you for contacting Katapult. It is disappointing that you mentioned issues with your vehicle after repair with Midas-leitch. Katapult advises that you please contact Midas-leitch directly and you will be assisted with replacing the item, or a credit being applied to your lease. Katapult will be more than happy to assist you with this matter. Please do not hesitate to contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent. We are committed to ensuring this matter gets corrected for you.
Thank You,
Katapult Customer Relations
So far so good. Seamless purchasing power. I’d give 5 stars but I haven’t dealt with payment concerns or customer service yet. It’s easy to say everything is awesome when everything is going well. It’s when the bottoms drops out and everyone is leaving the scene when you find out who people or a company truly are. When it’s going poorly and mis a payment or are struggling for whatever reason and especially a company shows mercy will you get 5 stars. But so far so good sorry that was kind of deep for a customer review.
Reply from Katapult2026-07-30
Hi, Jacob,
Thank you for contacting Katapult. We appreciate you for sharing your great service experience with Katapult. We are so happy you chose Katapult for your financing needs, we look forward to serving you again. Welcome to Katapult! Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
It was ok. Probably would get a better answer if I wasn't still waiting on my school computer.
Reply from Katapult2026-07-30
Hello, Whitney,
Thank you for contacting Katapult. We appreciate you taking the time to share your experience with us. We are glad you have received an email providing your delivery details. We want to partner with you if there are any changes to your delivery. Eager to get the answers that are important to you. Welcome to Katapult! Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
First attempt at purchasing didn’t create a card number so I had to do it a 2nd time and now there’s two charges on my account with no way to talk to someone only a chat robot with limited responses would not recommend
Reply from Katapult2026-07-28
Hi, Matthew,
Thanks for contacting us! We'd like to partner with you to speak in further detail about your experience. Please reply to the email we sent you with a date and time that works best for a call. We look forward to connecting with you!
Thank You,
Katapult Customer Relations
Great service helpful important information about the product
My experience was great very helpful on my purchase
Reply from Katapult2026-07-28
Hello, Gary Burton,
Thank you for contacting Katapult. We appreciate you for sharing your great service experience with Katapult. We are so happy you chose Katapult for your financing needs, we look forward to serving you again. Welcome to Katapult! Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
to have the auction to purchase any Store and Anytime and a payment Plant
Reply from Katapult2026-07-28
Hi, William Hernandez,
Thank you for contacting Katapult. We appreciate you for sharing your great service experience with Katapult. We are so happy you chose Katapult for your financing needs, we look forward to serving you again. Welcome to Katapult! Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
What would my payoff be as the part that’s wearing me before by 90 days or up? I looked at the chart. It looks like it’s 600 some dollars close to the end of the 90 days. Is that the amount I pay to pay it off before the 90 days. ?
Reply from Katapult2026-07-28
Hello, Ronnie,
Thank you for contacting Katapult. We are so glad that you had a great experience with your purchase. We are happy you are enjoying your merchandise. Katapult is always here with our 90 day early purchase option whenever you need us! Your current buyout amount is $1592.18. We are so glad to have you as our customer. Welcome to Katapult! Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT(528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
This company HELPED me when I was in a great need. Thank you
Reply from Katapult2026-07-28
Hello, Christal,
Thank you for contacting Katapult. We appreciate you for sharing your great service experience with Katapult. We are so happy you chose Katapult for your financing needs, we look forward to serving you again. Welcome to Katapult! Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
The experience was professional and courteous and helpful.
Reply from Katapult2026-07-30
Hi, Winifred,
Thank you for contacting Katapult. We appreciate the time you took to share your feedback. We value your business, and it is important to us each interaction leaves you feeling as so! Feel free to contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
Hello, Angela,
Thank you for contacting Katapult. We appreciate you sharing your great experience with us. We're delighted that our service was speedy. We look forward to serving you again! Welcome to Katapult! Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
Acquiring the necessary technology for today's world can be really costly. The lease-to-own option, with the possibility of paying it off in just three months, feels like a blessing to me. As a single mom balancing a career and a teenager, finances are constantly strained, but I'm grateful I was able to start leasing the technology first, giving me some time to pay. Remember, it’s yours once paid off, even though you don’t technically own it until then. It’s a lot like leasing a car, which I believe is often the better choice.
Reply from Katapult2026-07-27
Hello, Joan,
Thank you for contacting Katapult. We are so glad that you had a great experience with your purchase. We are happy you are enjoying your merchandise. Katapult is always here with our 90 day early purchase option whenever you need us! We are so glad to have you as our customer. Welcome to Katapult! Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT(528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
Katapult is an easy way to finance what you need. The lenders are eager to help.
Great vibe quick and easy no hassle. Received product in two days. So far great.
Reply from Katapult2026-07-28
Hi, Reggie,
Thank you for contacting Katapult. We are so happy you chose Katapult as your financing option for your purchase. Katapult is delighted the service you received was speedy and the process easy for you to complete. Glad to have you as our customer. Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
Hello, Luffy Almonte,
Thank you for contacting Katapult. We are so happy you chose us as your financing option for your merchandise. Katapult prides ourselves in ensuring our portal is user-friendly with effective self-service payment options. We are glad that you are enjoying your visits to Katapult.com. Please contact us at (833)-KATAPULT(528-2785), or through our chat service online at www.katapult.com if you have any questions.
Thank You,
Katapult Customer Relations
I needed some tires for my truck and it’s got a sky lift so you can imagine how much it costs for good tires. I got mickey Thompson Baja MTX LEGENDS WHICH WILL LAST FOREVER. If it wasn’t for this company I would’ve been stuck buying some garbage tires that would have come apart the first time I went off road. They borrowed me the money plus some and they made the payments manageable. Plus if I pay them off within 90 days I don’t have to pay any interest. I don’t have bad credit but I don’t have good credit either because I have always used cash. I would recommend them to anyone who needs a little help building up credit or can’t get a loan anywhere. They will work with you to make sure that your experience is great.
Reply from Katapult2026-07-27
Hi, Tim,
Thank you for contacting Katapult. We are excited that you have trusted us to finance your purchase. We appreciate you for sharing your experience with our program. Katapult holds true to payment options that work for you. We appreciate your business. Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
Hi, Michael,
Thank you for contacting Katapult. We appreciate you for sharing your great service experience with Katapult. We are so happy you chose Katapult for your financing needs, we look forward to serving you again. Welcome to Katapult! Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
To be able to not have to stress about coming up with all the money up front to get the work I needed on my car & given the opportunity to make payments was a real blessing. It helped me take care of something important making it a very got investment. A big help to keeping the maintenance of my car going & makes me feel safe driving. I accomplished something that was important all due to your app. Thank you so very much
Reply from Katapult2026-07-27
Hello, Terri,
Thank you for contacting Katapult. We appreciate you for sharing your great service experience with Katapult. We are so happy you chose Katapult for your financing needs, we look forward to serving you again. Welcome to Katapult! Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
