Katapult (katapult.com) has a 4.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Business Services and its reputation is excellent. 87% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
T
Tony · 1 review · Verified · Experienced 2026-08-04 ·
★★★★★
Still waiting on my purchase says it…
Still waiting on my purchase says it has not been cleared from yalls end.
Reply from Katapult2026-08-05
Hello, Tony,
Thank you for contacting Katapult. We appreciate you taking the time to share your experience and speaking with us. We are disappointed to hear that your order has not been received in a timely manner. We apologize for the inconvenience caused. We want to partner with you to discuss your options with your delayed delivery and the next steps we can take on your behalf. Eager to get the answers that are important to you. Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
Hi, Maria Isabel,
Thank you for contacting Katapult. We are so happy you chose Katapult as your financing option for your purchase. Katapult is delighted the service you received was speedy and the process easy for you to complete. Glad to have you as our customer. Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
Reoccurring payment amounts aren't bad, but the interest if you have pay back full term, example tires. Work to be 100+%. I'd recommend anyone to use the EPO option once its suitable for them.
Reply from Katapult2026-08-05
Hi, Michelle Bachand,
Thank you for contacting Katapult. We are so glad that you had a great experience with your purchase. We are happy you are enjoying your merchandise. Katapult is always here with our 90 day early purchase option whenever you need us! We are so glad to have you as our customer. Welcome to Katapult! Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT(528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
K
Kevin · 1 review · Verified · Experienced 2026-08-02 ·
★★★★★
Easy to use ap
Reply from Katapult2026-08-06
Hello, Kevin,
Thank you for contacting Katapult. We are so happy you chose Katapult as your financing option for your purchase and the process was easy for you to complete. Welcome to Katapult. Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
Quick and easy to apply. Rapid response to application.
Reply from Katapult2026-08-06
Hi, Avis,
Thank you for contacting Katapult. We are so happy you chose Katapult as your financing option for your purchase. Katapult is delighted the service you received was speedy and the process easy for you to complete. Glad to have you as our customer. Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
Made it easy and affordable for me to get my dream ring
Reply from Katapult2026-08-06
Hello, Lys,
Thank you for contacting Katapult. We are excited that you have trusted us to finance your purchase. We appreciate you for sharing your experience with our program. Katapult holds true to payment options that work for you. We appreciate your business. Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
The company make it easier to purchase things on credit however there is a down payment required but the good news they do give you a 90 day early purchase option to pay off on whatever you purchase. What ever payments you make will apply to that 90 day early purchase first.
Reply from Katapult2026-08-05
Hi, Brian Tauriac,
Thank you for contacting Katapult. We are so glad that you had a great experience with your purchase. We are happy you are enjoying your merchandise. Katapult is always here with our 90 day early purchase option whenever you need us! We are so glad to have you as our customer. Welcome to Katapult! Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT(528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
C
Christopher · 1 review · Verified · Experienced 2026-07-28 ·
★★★★★
Option of Last Resort
Terms suck, if you need their services, have an escape plan and some way to procure the principal ASAP. This is a lease-to-own service and they WILL try to get 100% on top of your purchase. I was short on funds and credit, and had urgent car work (total ~$1300) that needed to be paid for. They want $2600 over the course of a year. I understood what I was getting into, but still! This is highway robbery. Please please please do not use this service unless ABSOLUTELY necessary.
Reply from Katapult2026-08-04
Hello, Christopher,
Thanks for contacting us! We'd like to partner with you to speak in further detail about your experience. Please reply to the email we sent you with a date and time that works best for a call. We look forward to connecting with you!
Thank You,
Katapult Customer Relations
d
david · 2 reviews · Verified · Experienced 2026-08-01 ·
★★★★★
Overall good experience.
Reply from Katapult2026-08-05
Hello, David,
Thank you for contacting Katapult. We appreciate you for sharing your great service experience with Katapult. We are so happy you chose Katapult for your financing needs, we look forward to serving you again. Welcome to Katapult! Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
Looking to finance a big purchase but cant afford it? This is the company to use! Highly recommend! If its a big transaction over 500 dollars I recommend the 90 day early buy out to save alot of money! Very helpful and easy to use and customer service is great!
Reply from Katapult2026-08-05
Hi, Leo Chauvette,
Thank you for contacting Katapult. We are so glad that you had a great experience with your purchase. We are happy you are enjoying your merchandise. Katapult is always here with our 90 day early purchase option whenever you need us! We are so glad to have you as our customer. Welcome to Katapult! Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT(528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
While being good for offering quick service, the repayment plan is a little too much, (the interest rate of 50 percent is to high). But when in a bind they are ready to help.
Reply from Katapult2026-08-03
Hi, Thomas,
Thank you for contacting Katapult. We are so happy you chose Katapult as your financing option for your purchase and the process was easy for you to complete. Katapult believes in transparency with no hidden fees. We value your business. Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
It was easy and it made what was just out of reach possible!
Reply from Katapult2026-08-03
Hello, Joseph,
Thank you for contacting Katapult. We are so happy you chose Katapult as your financing option for your purchase and the process was easy for you to complete. Welcome to Katapult. Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
Hello, Lee Harrison,
Thank you for contacting Katapult. We appreciate you for sharing your great service experience with Katapult. We are so happy you chose Katapult for your financing needs, we look forward to serving you again. Welcome to Katapult! Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
Wonderful experience no problems and fast delivery
Reply from Katapult2026-08-03
Hi, Ryan,
Thank you for contacting Katapult. We appreciate you sharing your great experience with us. We're delighted that our service was speedy. We look forward to serving you again! Welcome to Katapult! Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
You all did fine but, I had to return my order because it was all wrong
Reply from Katapult2026-08-03
Hi, Keith Smith,
Thank you for contacting Katapult. It is disappointing that you received wrong merchandise from American muscle. Katapult advises that you please contact American muscle directly and you will be assisted with replacing the item, or a credit being applied to your lease. Katapult will be more than happy to assist you with this matter. Please do not hesitate to contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent. We are committed to ensuring this matter gets corrected for you.
Thank You,
Katapult Customer Relations
Katapault is so easy to use, very functional, and
Delivers on what it promises 110% of
The time everytime. Highly recommend!
Reply from Katapult2026-08-03
Hello, Jorge Rossell,
Thank you for contacting Katapult. We are excited that you have trusted us to finance your purchase and the process was easy for you to complete. Katapult is committed to providing a reliable service in a timely manner and we are glad that was your experience. We are privileged to have you as our customer. Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
Don't like that I still have to pay for something that isn't correct.
Reply from Katapult2026-08-03
Hello, Tiffani,
Thanks for contacting us! We'd like to partner with you to speak in further detail about your experience. Please reply to the email we sent you with a date and time that works best for a call. We look forward to connecting with you!
Thank You,
Katapult Customer Relations
I was told there was no fee if I pay it off early now I see there is 20% interest rate if I pay it off in 3 months, very bad miscommunication never again
Reply from Katapult2026-08-03
Hello, Oscar,
Thank you for contacting Katapult and speaking with us. We are happy you are enjoying your merchandise. As explained during our phone call, Katapult is always here with our 90 day early purchase option whenever you need us! We are so glad to have you as our customer. Welcome to Katapult! Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT(528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
