Katapult (katapult.com) has a 4.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Business Services and its reputation is excellent. 87% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Fast, made my purchase affordable and got me wat I needed
Reply from Katapult2026-08-01
Hi, Trista Alvarez,
Thank you for contacting Katapult. We appreciate you sharing your great experience with us. We're delighted that our service was speedy. We look forward to serving you again! Welcome to Katapult! Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
You made my purchase possible. Really appreciate that.
Reply from Katapult2026-08-01
Hello, Marcia Monarski,
Thank you for contacting Katapult. We appreciate you for sharing your great service experience with Katapult. We are so happy you chose Katapult for your financing needs, we look forward to serving you again. Welcome to Katapult! Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
The young man that helped me was very patient, as I'm not very tech savvy. The service was wonderful. Thank You so much. Not sure on the date,but sometime in July.
Reply from Katapult2026-08-03
Hi, Donna Dickieson,
Thank you for contacting Katapult. We appreciate the time you took to share your feedback. We value your business, and it is important to us each interaction leaves you feeling as so! Feel free to contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
Nothing but a scam to sell tires with 1-1/2 old it’s recommended to change tires dot numbers 6 years old do the math tires only good for 4-1/2 years unless mileage comes first
Reply from Katapult2026-08-01
Hi Ran,
Thanks for contacting us! We'd like to partner with you to speak in further detail about your experience. Please reply to the email we sent you with a date and time that works best for a call. We look forward to connecting with you!
Thank You,
Katapult Customer Relations
Hello, Sara,
Thank you for contacting Katapult. We appreciate you sharing your great experience with us. We're delighted that our service was speedy. We look forward to serving you again! Welcome to Katapult! Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
So I have used Progressive leasing and it was a headache at checkout but with Katapult it was so easy and quick in and out of the store in less than 10 minutes.
Reply from Katapult2026-07-31
Hi, George,
Thank you for contacting Katapult. We are so happy you chose Katapult as your financing option for your purchase. Katapult is delighted the service you received was speedy and the process easy for you to complete. Glad to have you as our customer. Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
Hello, Jose,
Thank you for contacting Katapult. We are so happy you chose Katapult as your financing option for your purchase. Katapult is delighted the service you received was speedy and the process easy for you to complete. Glad to have you as our customer. Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
i requested a refund the next day and i’m still waiting around for my money back
Reply from Katapult2026-08-01
Hi, Keegan,
Thanks for contacting us! We'd like to partner with you to speak in further detail about your experience. Please reply to the email we sent you with a date and time that works best for a call. We look forward to connecting with you!
Thank You,
Katapult Customer Relations
I ordered tires through Tire Agent with Katspult. They shipped me the wrong tires and they told me they could return them but Id have to pay the shipping of $170??? So finally got them to agree to retunr them but they then said I need to find someone to donate them to and then they could consider them returned. Im like I didnt ship the wrong tires you guys did why am I having to do all this work in order to get what i wanted. So we finally returned then and now they wont let me order the correct size they said I have to wait 30 days to order the tires that I originaly wanted in the first place. Place is a joke!!!
Reply from Katapult2026-08-01
Hello, Brandon,
Thanks for contacting us! We'd like to partner with you to speak in further detail about your experience. Please reply to the email we sent you with a date and time that works best for a call. We look forward to connecting with you!
Thank You,
Katapult Customer Relations
Hi, Quinn,
Thank you for contacting Katapult. We are so happy you chose Katapult as your financing option for your purchase. Katapult is delighted the service you received was speedy and the process easy for you to complete. Glad to have you as our customer. Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
It was an awesome experience, tires arrived very quick. Did not have to go through a salesman, and nobody tried to sell me something I did not need. I will purchase again.
Reply from Katapult2026-08-01
Hello, Anselmo,
Thank you for contacting Katapult. We appreciate you sharing your great experience with us. We're delighted that our service was speedy. We look forward to serving you again! Welcome to Katapult! Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
It was easy to use the the app to make my purchase hadn't got my merchandise yet the only other thing was I paid 19 dollors for express shipping but other then that great experience so for
Reply from Katapult2026-07-31
Hello, Derick Baines,
Thank you for contacting Katapult. We are so happy you chose Katapult as your financing option for your purchase and the process was easy for you to complete. Welcome to Katapult. Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
Hello, Anthony,
Thank you for contacting Katapult. We are so happy you chose Katapult as your financing option for your purchase and the process was easy for you to complete. Welcome to Katapult. Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
The fact that you approved me was awesome, thankyou
Reply from Katapult2026-07-31
Hi, Kenneth,
Thank you for contacting Katapult. We appreciate you for sharing your great service experience with Katapult. We are so happy you chose Katapult for your financing needs, we look forward to serving you again. Welcome to Katapult! Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
Hello, Reese,
Thank you for contacting Katapult. We appreciate you for sharing your great service experience with Katapult. We are so happy you chose Katapult for your financing needs, we look forward to serving you again. Welcome to Katapult! Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
Hi, Eric Andrews,
Thank you for contacting Katapult. We appreciate you for sharing your great service experience with Katapult. We are so happy you chose Katapult for your financing needs, we look forward to serving you again. Welcome to Katapult! Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
I was able to get exactly what I needed and the delivery time was fast the upfront payment was very low and overall my experience was great I would definitely recommend
Reply from Katapult2026-07-30
Hello, Maurica Kennedy,
Thank you for contacting Katapult. We appreciate you sharing your great experience with us. We're delighted that our service was speedy. We look forward to serving you again! Welcome to Katapult! Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
Hi, Jd,
Thank you for contacting Katapult. We appreciate you for sharing your great service experience with Katapult. We are so happy you chose Katapult for your financing needs, we look forward to serving you again. Welcome to Katapult! Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
The counter person was very good at helping me with my bill, and Katapult, he told me about the payment plan, that other counter person never mentioned before, it was always have you applied for a tire choice credit card, Thank you for this helps alot of people like myself
Reply from Katapult2026-07-30
Hello, Lynn Jones,
Thank you for contacting Katapult. We appreciate you for sharing your great service experience with Katapult. We are so happy you chose Katapult for your financing needs, we look forward to serving you again. Welcome to Katapult! Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent.
Thank You,
Katapult Customer Relations
The website is broken. I am unable to pay or change payment method.
Reply from Katapult2026-07-30
Hello, James,
Thank you for contacting Katapult and speaking with us. We are so happy you chose us as your financing option for your merchandise. Katapult prides ourselves in ensuring our portal is user-friendly with effective self-service payment options. We are glad that you are enjoying your visits to Katapult.com. We are happy you called in to resolve your concerns. Please contact us at (833)-KATAPULT(528-2785), or through our chat service online at www.katapult.com if you have any questions.
Thank You,
Katapult Customer Relations