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Written by the business, not verified by us.Kewlioo (kewlioo.com) has a 4.9 out of 5 rating on OK.one, based on 197 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; Reviews mostly discuss Customer service, Product. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional support team for their incredibly prompt responses, professional attitude, and genuine willingness to quickly resolve any ordering questions. People also emphasize the exceptionally high quality of the workout gear, noting that the durable products effectively help them during intense daily fitness routines. However, some people mentioned that sizing can occasionally be a bit tricky, as certain items run small and require exchanges. Despite these initial fitting hurdles, shoppers are generally extremely pleased because the helpful staff always handles every customer exchange smoothly and efficiently.
Auto-generated from all reviews of this business. For reference only.I had an immediate response from Jill, who corrected the shipping information on my order. Jill responded very respectfully and professionally, which I appreciated since I may have missed something when I ordered the product as a gift for someone else. Thank you so much.
Lauren was amazing. Really helped me with my order
The response from this company is amazing…. My order was to small they immediately responded and i was able to reorder my new waist band
Well...i was told that my package was lost in transit. I was so eager to receive my package but it was taking way longer than the normal 7-10 business days. I was disappointed that I could not get and update with the carrier. I was going around in circles with Kewlioo and the carrier. Kewlioo says they have already giving my package to the carrier and the carrier says they are waiting on it. Finally a representative with Kewlioo ( i believe her name is Thea) investigated and made it right by contacting me and told me the problem and resolved the issue. She said that the it was lost in transit and the tracking status was frozen. Her customer service was great. As of now ... I am waiting again and hope to receive it soon.
Hi there Daniel, Thank you for taking the time to share your experience. We sincerely apologize for the frustration caused by the unexpected delay and the lack of clear updates while your package was in transit. We understand how disappointing it is when you're eagerly waiting for an order. Unfortunately, in rare cases, shipments can be lost in transit, and tracking information may stop updating. We're glad to hear that Thea was able to assist you and provide the support and communication you deserved. We'll be sure to share your kind words with her. We truly appreciate your patience, and we hope your replacement package reaches you soon. If you have any questions or need further assistance, please don't hesitate to reach out. Thank you for giving us the opportunity to make things right. - Kewlioo Customer Care
They customer service it has been excellent along with the product is exactly what you the quality as describe. I hbe ordered a lot of their products. Only thing is hard to get the right size. But they always get me the right size at the end without hesitation
I had an issue with a product, it wasn’t what I expected. I was given options when it came to the return, no questions. Only helpful hints and wonderful customer service, as well as options. Thank you for making me feel like you truly cared and that I’m not just a customer. Great job
The customer service is amazing. They respond quickly and were able to process my orders. I’m very satisfied with the product and customer service !
Amazing service . My issue was resolved in no time .
Customer service was kind and understanding the second time around.
I ordered the wrong size so i send an email request for the right size and almost immediately got an response back that my order was fixed.
They were quick to reply and address any issues. The response was a lot faster than anticipated. Great customer service and great products.
Customer service was extremely helpful with getting some issues resolved
Very clear @ transparent. Very friendly
The gear was a bit tight. I had to request a larger size, but they hooked me up pretty quickly. The product itself is amazing and I would recommend it to anyone looking to shed weight fast.
Great experience with them...quick response, even willing to help with future questions...sometimes all you need is good assistance, i will definitely be ordering from you guys again, just because the interaction is had with you..
My experience was handled swiftly and with concern. John was very helpful. For that I can give customer service 5 out of 5 stars.
I had ordered the wrong item by mistake, within an hour I emailed the care@kewlioo email. And within 2 hrs of the email my order was updated. Amazing support. Excellent product excellent service.
Customer service rep was knowledgeable, polite and resolved my issue quickly. Everything we discussed, was taken care of immediately: refund and confirmation emails.
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