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Sports

Holabird Sports

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202 reviews

4.8202 reviews
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About Holabird Sports

Data updated
Website
www.holabirdsports.com
Category
Sports
Location
United States
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
100% (8/8)
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About this business

Since 1981, family-owned Holabird Sports has offered a wide selection of everything you need for running, tennis, pickleball and more. Whether you are a casual runner, avid gym goer or a serious athlete, we have you covered with over 2000 styles of shoes. A huge variety of running, walking, tennis, hiking, training and more to pick. From major brands like Brooks, HOKA, ASICS, On, New Balance & tons more! We have you covered from head to toe whether you need a new tennis racquet, fancy new running shoes or a running stroller. Discover the Holabird advantage: great selection, free shipping on most orders, easy return, experienced service and constant reliability. We are here to help you!

Written by the business, not verified by us.

Is Holabird Sports legit?

Holabird Sports (www.holabirdsports.com) has a 4.8 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Sports and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Price. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fantastic variety of athletic products, highly competitive prices, and consistently prompt shipping services. Consumers note that the online ordering process is remarkably smooth and straightforward, while customer support representatives are exceptionally helpful and polite whenever assistance is required. Some reviewers were not happy with occasional delivery delays, mentioning that certain packages took significantly longer than expected to reach their destination. A few other people also felt that specific shoe models did not fit their feet properly or encountered unexpected sizing challenges and return difficulties.

Auto-generated from all reviews of this business. For reference only.

What people say

Terrible customer service

Terrible customer service. They were very slow to send my order, and after two weeks it still has not arrived. The customer service representative was very unhelpful. I will never order from this store again.

Reply from Holabird Sports2026-08-04

Good afternoon, and thank you for shopping with Holabird Sports. I am sorry you did not have a great experience. I have reviewed your order and see it was placed on 7/24 at 9 PM EST. That is a Friday evening after our posted 2 PM EST cutoff for shipping the same day. We are closed on the weekends for shipping, so your order was shipped on Monday the 27th via USPS Priority Mail. This was the free shipping option selected during checkout. We do not set or promote guaranteed delivery for this service. I do see you emailed us several times, and Louie from our team responded within 1 hour of each message. We sincerely apologize that your package is not going to arrive before your trip, but please know we shipped on time, correctly, and have followed up each time you reached out. Have a nice day!

The return process was not very easy

The return process was not very easy. There was no bag included with the shoes to return them. Getting a return mailing label was not an easy process - I had to ask for it 5 days after ordering it. Customer Service was responsive via email, but getting what I needed was not easy.

Reply from Holabird Sports2026-08-03

Good evening and thank you for shopping with Holabird Sports. My sincere apologies that a return bag was not included with your shipment as that was an oversight by someone in our warehouse. We understand that can be frustrating! I will review to see why the label was not sent immediately once purchased so my apologies! Your order arrived back to us on Saturday and a refund issued back to your account today. Thank you for your business and feedback. Have a nice evening.

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