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Sports

Holabird Sports

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202 reviews

4.8202 reviews
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About Holabird Sports

Data updated
Website
www.holabirdsports.com
Category
Sports
Location
United States
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
100% (8/8)
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About this business

Since 1981, family-owned Holabird Sports has offered a wide selection of everything you need for running, tennis, pickleball and more. Whether you are a casual runner, avid gym goer or a serious athlete, we have you covered with over 2000 styles of shoes. A huge variety of running, walking, tennis, hiking, training and more to pick. From major brands like Brooks, HOKA, ASICS, On, New Balance & tons more! We have you covered from head to toe whether you need a new tennis racquet, fancy new running shoes or a running stroller. Discover the Holabird advantage: great selection, free shipping on most orders, easy return, experienced service and constant reliability. We are here to help you!

Written by the business, not verified by us.

Is Holabird Sports legit?

Holabird Sports (www.holabirdsports.com) has a 4.8 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Sports and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Price. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fantastic variety of athletic products, highly competitive prices, and consistently prompt shipping services. Consumers note that the online ordering process is remarkably smooth and straightforward, while customer support representatives are exceptionally helpful and polite whenever assistance is required. Some reviewers were not happy with occasional delivery delays, mentioning that certain packages took significantly longer than expected to reach their destination. A few other people also felt that specific shoe models did not fit their feet properly or encountered unexpected sizing challenges and return difficulties.

Auto-generated from all reviews of this business. For reference only.

What people say

Outstanding customer assistance

the first shipment went to the wrong address due to my own oversight issue. The staff at Holabird immediately engaged to help me eventually receive the item. In addition I found that the person who rendered assistance had also assisted in answering questions I had several years ago via email about Hlobird products. I found this continuity uncommon and I don't think I could be happier with the assistance I received

Customer service is highly important to…

Customer service is highly important to me and my family. Even though I live in CA, we have been purchasing all of our athletic shoes from Holabird, due to its customer service, pricing and product availability. They are the gold standard for on-line purchases.

I sent back a parcel with clothes…

I sent back a parcel with clothes because the things were no longer needed. The package was sent on July 18, 2026. No refund has been made, and I have not received any replies to my letters, although I have written repeatedly. Terrible service and feedback

Reply from Holabird Sports2026-07-31

Good morning and thank you for shopping with Holabird Sports. My sincere apologies for the delay with your refund. I see your package is on it's way back to us according to the USPS with the last update processing today. We will issue a refund as soon as your order is recieved back by our warehouse and can process the return. I do see our team spoke to you quite a bit about delivery issue, and we certainly respond and address all of our customers issues ASAP. I will have someone follow up directly today too to update you. Sorry for the longer than anticipated transit time with your return. Thank you for your patience and understanding. Have a great day.

Nice product and nice return policy, slow ship

Nice product and nice return policy. But it took over a week for the shipment to arrive in SE PA from Baltimore/Towson as it went all the way up to NY distribution centers and eventually back down to Wilmington, DE. It was the USPS shipping service.

Thank you Holabird

I’ve been buying running and tennis shoes from Holabird for over 20 years. Their customer service is amazing. I wear wide widths and they have always met my needs. Delivery is always on time and if their is any issues with fit their return policy is like no other. If you’re shopping online I highly recommend them.

Order that never arrives.

Reply from Holabird Sports2026-07-23

Good evening and thank you for shopping with Holabird Sports. My sincere apologies that the USPS lost your package. Once notified we attempted to have the USPS locate the package and then when we were unable to, you were immediately refunded for this purchase. We apologize for the issue and appreciate your business. Thank you!

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