Michelle did a great job of confirming…
Michelle did a great job of confirming my order and when it will ship
About SquadLocker
Data updated- Website
- squadlocker.com
- Category
- Electronics & Technology
- Location
- United States · Warwick
- Status
- Unclaimed
- Last 12 months
- 200 reviews
- Replies to negative
- 100% (1/1)
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Is SquadLocker legit?
SquadLocker (squadlocker.com) has a 4.9 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-12.
What people say
I loved that I could customize my store…
I loved that I could customize my store with items we wanted, myself. I wish I was able to offer different images for people to select from, but otherwise it was a fairly simple process to set up
Sofia and the team at SquadLocker -Great
Sofia and the team at SquadLocker have made my set up for my team's store a breeze. They are very responsive, very capable, and fixed & updated the site with any requests or concerns I have had. What is different from other sides is that the store is open all year long. I don't have a window that people must support us during and they can order as they want or need. I look forward to the results from the sales.
Mabel was so kind and pleasant
Mabel was so kind and pleasant. I had a great customer service experience that was fast, kind and responsive. I highly suggest Squadlocker for their team products. We have purchased multiple times from there and we will continue to be an avid customer. Thank you, Mabel, for your help in finding a solution for us.
Anton was super helpful with explaining logos!
Anton was super helpful with explaining how to create a new logo, and how creating the school store works. Can't wait to see my results!
Sofia Hidei made my experience with…
Sofia Hidei made my experience with Squad Locker practically painless. She answered so many questions, walked me through everything, and always followed up promptly. Exceptional customer service!
Yeva
Yeva was a pleasure to work with. She was always quick and flexible with all the changes we made. She made the entire process easy. I highly recommend working with her again on all future gear.
Mabel had great customer service and…
Mabel had great customer service and quickly responded to my issue. She helped me with an error in my order and super appreciative of her help!
I had awesome help with opening my team…
I had awesome help with opening my team store from Yeva Tkalich. The process was smooth and they were super friendly during it!
Michelle handled the problem I had so…
Michelle handled the problem I had so well and made things right. She was quick with her responses, polite and courteous and so helpful. A great employee!!
Asked for a discount
I had purchased my order before I received a discount code. I asked that it be applied to my order and it was taken care of the next day. Great customer service by Jairo!
Sofia Hidei was responsive and…
Sofia Hidei was responsive and friendly. Highly recommend.
Anzhelika Savchenko
Anzhelika Savchenko Did an amazing job on updating and identifying my order details. Very responsive to calls and details of our order.
Anzhelika Savchenko was very helpful…
Anzhelika Savchenko was very helpful and did not make me feel rushed through the entire process!!! His customer service was awesome.
Jario was excellent…
Jario was excellent with his customer service and making sure my item was exchanged due to a defect!!
I had a small issue with my order and…
I had a small issue with my order and Michelle E was a huge help. She responded very quickly and fixed my order. She was very kind as well.
Mabel was so helpful assisting with my…
Mabel was so helpful assisting with my order! Love using companies that have good customer service, highly recommend!
I don’t like how my package got lost…
I don’t like how my package got lost but the customer service was great, Jaro I think he helped me and I’m really glad he was there to help.
Reply from SquadLocker2026-08-05
Lateia, Thank you for taking the time to share your experience. We're very sorry that your package was lost in transit and understand how frustrating that can be. We're glad to hear that Jairo was able to provide the support you needed. I'm also happy to see that your replacement order has already been delivered. Thank you for your patience and for giving us the opportunity to make things right. Natalia [email protected]
Jairo
Jairo, the Customer Experience Specialist, was very helpful to me! Thank you very much!
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐ I can’t say enough good things about Anton Y. and the customer service I received from SquadLocker. Anton went above and beyond to help me build the online store for our new nonprofit youth travel baseball organization, the Surf City Seahawks. He was incredibly responsive, patient, and knowledgeable throughout the entire process. He answered every question I had, made sure our team page looked professional, and took the time to explain all of the options available so we could create the best experience possible for our players and families. As a brand-new organization, having someone who genuinely cared about helping us succeed made a huge difference. Thanks to Anton’s support, we now have an outstanding team store that will help our players, families, and supporters while also generating funds to support our program. If you’re setting up a team store, I highly recommend asking for Anton Y. His professionalism, communication, and commitment to customer service are second to none. Thank you again for everything you did to help launch the Surf City Seahawks!