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Key West Scuba Diving

17 reviews

4.817 reviews
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About Key West Scuba Diving

Data updated
Website
keywestscubadiving.com
Category
Sports
Location
United States · Key West
Status
Unclaimed
Last 12 months
5 reviews
Replies to negative
100% (1/1)
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Is Key West Scuba Diving legit?

Key West Scuba Diving (keywestscubadiving.com) has a 4.8 out of 5 rating on OK.one, based on 17 user reviews collected here. It is listed under Sports and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 5 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

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Chris Mueller · 2 reviews · Verified · Experienced 2026-06-03 ·

Incredible Experience

My 16yo son, Jake, & I participated in the beginner scuba course on Wednesday, June 3, 2026, & what an incredible experience it was! We came in with absolutely zero scuba diving experience, so we weren’t quite sure what to expect. We met our instructor, Tommy, at the Hilton Hotel pool, where he walked us through the basics, including hand signals & important safety information. His teaching style was clear, patient, & reassuring, which helped ease my nerves right from the start. Once we got suited up and into the water, Tommy made sure we were completely comfortable with each step before moving forward. He also took extra time afterward to answer all of our questions, which we really appreciated. Later, we met at the dive shop at 12:30 PM, headed down to the dock, & joined our captain, Drew. From there, the adventure truly began. It’s honestly hard to put into words just how amazing the entire experience was. Everything was perfect, and I wouldn’t change a thing. During our first dive, I had some difficulty clearing my ears, but Tommy stayed right by my side the entire time. He patiently guided me up & down the rope, allowing me to adjust at my own pace until I was comfortable. At one point, I started to feel anxious, as he had taught us, I signaled it, with a bit of panic beginning to set in. Tommy immediately recognized it, calmly reassured me, & helped me regain my confidence. Thanks to his steady guidance, I was able to relax & truly enjoy the rest of the dive. We completed two separate dives (each with a tank), & the underwater world was breathtaking. We saw a sea turtle, a stingray, a goliath grouper, lobster, trumpet fish, lionfish, and thousands of other beautiful fish. Tommy did a fantastic job pointing out marine life we would have otherwise missed. Scuba diving is something I’ve always wanted to try, & thanks to the passion & enthusiasm of both Tommy and Drew, my son & I are now completely hooked. We’ve already signed up for the open water online course & are excited to continue toward our certification. If you have the opportunity to take this excursion, don’t hesitate, it’s an unforgettable adventure. Thank you, Tommy & Drew, for making this such a meaningful & inspiring experience for both of us. You’ve truly sparked something special! Chris & Jake Mueller Oglesby, Illinois

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Gail Stath · 1 review · Verified · Experienced 2026-03-16 ·

Everyone from the office staff to the…

Everyone from the office staff to the boat staff were friendly, kind and great to work with! This was such a delightful trip and my son-in-law enjoy his dive!!!

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Stephen Henning · 2 reviews · Verified · Experienced 2026-02-25 ·

Great crew and boat

Great crew and boat. Strong currents shortened the dive. But crew got us in and out safely

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Donald Lako · 1 review · Verified · Experienced 2025-11-02 ·

Rookie Scuba

The Captain and Palmer were All Hands On Deck in speech and action. I felt safe !

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Colonel Michael A Richardson, · 3 reviews · Verified · Experienced 2025-09-25 ·

Did the Discover Scuba - Highly Recommended

Did the Discover Scuba; great experience. Our instructor Palmer was first rate, very professional: he was patient, and he knew how to impart the right amount of information for the situation. Highly recommended!

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Kelly Rains · 3 reviews · Verified · Experienced 2025-08-02 ·

Staff went above and beyond...

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James Alexander · 5 reviews · Verified · Experienced 2025-07-23 ·

Great staff very professional!!!

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David Moertel · 1 review · Verified · Experienced 2025-03-09 ·

Great guide

We had a great guide (Blake).

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William Krause · 1 review · Verified · Experienced 2025-02-16 ·

My dive got rescheduled and I kept…

My dive got rescheduled and I kept getting email reminders for the old time. Doesn't seem like this service is connected very well to the actual dive shop. Ok, I'll give you 2 stars. Your entire process is confusing and not well thought out. Even the dive shop i dove with agreed that your system is flawed.

Reply from Key West Scuba Diving2025-02-25

William, this is a horrible use of a 1-star review. We work tirelessly to give our customers a great experience, and because our software is not fully connected, can you give us the lowest possible rating? To anyone else reading this, here's the deal: Key West Scuba Diving is NOT American Airlines selling tickets to hundreds of thousands of passengers weekly; we're a local business putting a handful of people on a single boat daily. There might be the odd occasion you get an update by telephone, but the person making the call who's BUSY handling check-ins (and more) forgets to check a box. Does a simple oversight like this deserve a 1-star review? Best, Key West Scuba Diving www.keywestscubadiving.com

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Kathleen · 10 reviews · Verified · Experienced 2024-12-05 ·

great experience

Easy to book, very accommodating (asked to change date due to weather), gave us wetsuits at no cost bc water was cool. Easy check in, nice boat launch, nice staff, good dive guide ... had a great time.

M
Michael Archer · 1 review · Verified · Experienced 2024-08-03 ·

Excellence and fun

Excellent people and an excellent set of dives

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Artem Bolshakov · 1 review · Verified · Experienced 2024-07-08 ·

Great place

Great place, sweet views, good locations for diving.

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Rupinder Khalsa · 1 review · Verified · Experienced 2024-07-12 ·

most amazing unexplainable

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Steve · 2 reviews · Verified · Experienced 2024-06-22 ·

Awesome adventure

Awesome dive awesome crew and captain can’t wait to go back

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Patrick Garber · 1 review · Verified · Experienced 2024-05-30 ·

Southpoint divers are a great dive group

Go with Southpoint divers. Had a great experience them div on the Vandenberg. Ask for Thomas he is an excellent Divemaster/guide!

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Claus Bech · 1 review · Verified · Experienced 2024-05-08 ·

All together professional

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Wesley Lehman · 2 reviews · Verified · Experienced 2024-04-14 ·

Reef dive trip.

Professional staff. Great boat. Up to date equipment.