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Home & Garden

KGORGE

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342 reviews

3.7342 reviews
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About KGORGE

Data updated
Website
kgorge.com
Category
Home & Garden
Location
China
Status
Unclaimed
Last 12 months
36 reviews
Replies to negative
85% (86/101)
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About this business

KGorge is an outdoor living brand specializing in custom shade solutions designed to make outdoor spaces more comfortable, functional, and enjoyable. Our core products include custom sun shade sails, outdoor curtains and installation hardware, with a strong focus on made-to-measure solutions for patios, decks, pools, gardens, and other residential or commercial outdoor spaces.With flexible customization in size, shape, color, fabric, and installation options, KGorge helps customers find practical shade solutions for both standard and unique outdoor environments. We are committed to combining reliable quality, thoughtful design, and personalized customer support to help customers create outdoor spaces that truly fit their needs.

Written by the business, not verified by us.

Is KGORGE legit?

KGORGE (kgorge.com) has a 3.7 out of 5 rating on OK.one, based on 342 user reviews collected here. It is listed under Home & Garden and its reputation is mixed. Opinions are polarized: 67% rate it 4 stars or higher while 26% give 1 star; The business has replied to 85% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-10-25.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently praise the beautiful design, sturdy construction, and overall high quality of the outdoor curtains and custom sunshades. Many consumers mention that the items are very simple to install and do an exceptional job protecting their patios from harsh sunlight and heavy rain. However, some reviewers were not happy with the persistent sagging issue occurring right in the middle of the larger shades. A few other people also felt that the provided measurement guidelines resulted in items that were either too large or did not fit their outdoor spaces correctly.

Auto-generated from all reviews of this business. For reference only.

What people say

The quality and workmanship are top…

The quality and workmanship are top notch. I purchased my selection of a chocolate brown, poolside outdoor curtain in early November'22. While it is still early, neither weather nor placement has altered the color or durability of the curtain. And because of the richness of the color/hue our poolside looks tranquil and welcoming. It's been said it looks resort-like. KGorge Curtains, keep up the good work!

These are beautiful curtains and rods…

These are beautiful curtains and rods and exactly the quality I want. The packaging was secure and the delivery was almost perfect. The communication for my delivery was confusing as there was one order number and one tracking number and all notifications were about that one tracking number. However, the rods were delivered as promised and notification came that the order was completed. The curtains did not arrive until the next day by a different carrier. However, they did arrive and I couldn’t be more pleased.

KGorge has great customer service.

KGorge has the most outstanding customer service that I’ve come across. If you have any concerns they are dealt with quickly & professionally. If KGorge says they will refund your discount on the receivement of goods, they do, I can vouch for that. The quality of my curtains are top notch and I will certainly buy again in the future.

Outdoor curtains

Outdoor curtains: This is my 2nd order. I received the 1st set back in Aug/Sept 2022 and reordered a 2nd set in November. I received both sets in a timely manner.however, the quality of the curtains is not as described. The 1st set has faded (black) already and the sand bag ties has ripped off…I really wanted to like the curtains but definitely not worth the money.

Reply from KGORGE2022-12-17

Dear customer, Thanks for your order and we are sorry for the inconvenience. Your feedback let us know that customer service problems still need to continuously improve efficiency. Please allow me to express my sincerest apologies on behalf of my team. Could you please send us your order number? Please be sure to promptly confirm and then reply to us, we must try our best to solve your problems to your satisfaction. Looking forward to your quick reply. Best regards, Kgorge.com

Strong and attractive

These curtains are a heavier weight than our last curtains and the color is rich, so I am hoping they will not fade. They were the exact dimensions as expected. Great for sun blocking and even keeping out the wind. I bought the type with upper and lower grommets. These were a great product for the price -- actually worth more than the price in my opinion.

Scammers

Do not buy from this company. They send incorrect merchandise and then want you to pay for returns. They suggest you give the product to family instead. We all know that's how most scammers work. This product obviously comes from China. Their customer service is very unprofessional.

Reply from KGORGE2022-12-17

Dear customer, Thanks for your order and we are sorry for the inconvenience. Your feedback let us know that customer service problems still need to continuously improve efficiency. Please allow me to express my sincerest apologies on behalf of my team. We have verified your order information and sent our solution to your email. Please be sure to promptly confirm and then reply to us, we must try our best to solve your problems to your satisfaction. Looking forward to your quick reply. Best regards, Kgorge.com

I would have honestly given 5 ☆

I would have honestly given 5 ☆ , the reason I did not Is because of shipping. I had no Idea this was coming from CHINA! It is a US based company , i paid extra $ money to expedite my purchase to have it what i thought would be 3- 5 days delivery! Nope, that didn't happen it took over 2.5 weeks! ?? They really need to clarify where the product is being SHIPPED from when ordering! Other than that major dissatisfaction, the product is great. . . Maybe they can refund my $$ in " Express Shipping "

Decent product but lacking timely delivery and customer service

The product itself was as advertised but the shipping and correspondence was tough to track and form lines of communication. My two items were delivered over a week apart from each other but after receiving the first shipment my order appeared fulfilled with no indication the other half was coming. After reaching out to the company I was able to get them to resend the second package but they gave no tracking information and discontinued communication despite follow on questions. Overall not the best customer service but the product was as advertised.

Reply from KGORGE2022-12-17

Dear customer, Thanks for your order and we are sorry for the inconvenience. Your feedback let us know that customer service problems still need to continuously improve efficiency. Please allow me to express my sincerest apologies on behalf of my team. 1. We checked that your order has been delivered now. Have you received it now? 2. We have emailed you many times, but have never heard back.Could you please check your mailbox? Looking forward to your quick reply. Best regards, Kgorge.com

I had no issues/ I ordered 16 drapery…

I had no issues/ I ordered 16 drapery panels and They did come in in different boxes for a total of four boxes but the fabric is very very nice, it is for outside use as well as inside. There was not much of a delay at all and since these come from China I expected it to be more. I am very satisfied.

So far so good

So far so good! This product seems to be of good quality. I do recommend purchasing a hardware kit, in addition to the included rope. Definitely make sure you follow the guidelines for size. My patio is 10x10 so that's the size I initially ordered, but then realized I needed to leave room on each end to tighten it. I reordered an 8x8. I'm still playing around with the tension while it stretches out, but that seems to be the right size. This is definitely work the price and works better than umbrellas that are either too expensive or fall over, plus it's really easy to take down if needed. Really glad I purchased!

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