KGorge is an outdoor living brand specializing in custom shade solutions designed to make outdoor spaces more comfortable, functional, and enjoyable. Our core products include custom sun shade sails, outdoor curtains and installation hardware, with a strong focus on made-to-measure solutions for patios, decks, pools, gardens, and other residential or commercial outdoor spaces.With flexible customization in size, shape, color, fabric, and installation options, KGorge helps customers find practical shade solutions for both standard and unique outdoor environments. We are committed to combining reliable quality, thoughtful design, and personalized customer support to help customers create outdoor spaces that truly fit their needs.
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Is KGORGE legit?
KGORGE (kgorge.com) has a 3.7 out of 5 rating on OK.one, based on 342 user reviews collected here. It is listed under Home & Garden and its reputation is mixed. Opinions are polarized: 67% rate it 4 stars or higher while 26% give 1 star; The business has replied to 85% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-10-25.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently praise the beautiful design, sturdy construction, and overall high quality of the outdoor curtains and custom sunshades. Many consumers mention that the items are very simple to install and do an exceptional job protecting their patios from harsh sunlight and heavy rain.
However, some reviewers were not happy with the persistent sagging issue occurring right in the middle of the larger shades. A few other people also felt that the provided measurement guidelines resulted in items that were either too large or did not fit their outdoor spaces correctly.
Auto-generated from all reviews of this business. For reference only.
I have a large covered but open patio/lanai with a southern exposure so all day the sun streams in and being in southwest Florida it gets very hot. A couple of weeks ago I decided about putting up curtains to filter some of the heat. GREAT DECISION. As soon as they were hung there was a significant reduction in the heat. I highly recommend these kgorge indoor outdoor curtains. The not only make a HUGE difference in heat reduction but being able to enjoy the patio/lanai so much nicer. Open or closed the made an enormous improvement in esthetics as well.
A great waterproof shade. We keep our prized, low mileage, 2006 Mazda Miata convertible protected without having to deal with a car cover. It works great.
I love my new curtains. They are beautiful and the quality is excellent. They arrived quickly and looked great right out of the bag. I was able to steam them for the perfect look.
We purchased your curtains for our screened-in porch to cover up our storage space. The curtains need to weather our moist and damp winters and our summer humidity in South Carolina. They are of very good quality, hang well and look great.
Very bad..will never purchase from this site..quality of the curtain is very bad..please guys never buy from this website..you can't even return the item..it's better to buy from Amazon
ABSOLUTELY HORRIBLE!!!! Scammers!!!! I ordered glitter blackout curtains and received regular plain curtains and contacted them SEVERAL times they said they would send new ones and I never got them!! Wasted over 100$!!!!!!!!!
Order arrived quickly. My only concern was opening pkg carefully because it was wrapped tightly with packing tape. Curtains were exactly what I wanted. Happy so far.
Frustrated! Can’t return product. I was told in a very rude email that the product must be shipped back to China and I should probably keep it because it would cost me less just to keep the product, that I could not use anymore, rather than the expense, some time to send back to China.
Reply from KGORGE2022-10-31
Dear customer,
Thanks for your order and we are sorry for the inconvenience.
Your feedback let us know that customer service problems still need to continuously improve efficiency. Please allow me to express my sincerest apologies on behalf of my team.
We have verified your order information and sent our solution to your email. Please be sure to promptly confirm and then reply to us, we must try our best to solve your problems to your satisfaction.
Looking forward to your quick reply.
Best regards,
Kgorge.com
Good quality curtains, rod and tie backs. Held up well to 60 mph winds, and color and texture are as pictured
These items ship separately from china, so it took more than a month foe each package to arrive.
I had quick response to my inquiries, but if you ae not sure of color, size etc, be mindful that you will be returning them to China at your expense.
My first sunshade was faulty and they happily returned me a brand new one with no need to send in the old one. Kgorge has to proven to be reliable and trustworthy, and I will continue shopping! :) thank you for everything.
I have now purchased two sets of Kgorge velvet curtains, I can't even begin to tell you how much I love them! The look and feel are very luxurious, and the weight of the curtains make them hang just perfect. I doubt I will shop anywhere else for curtains. LOVE LOVE LOVE my Kgorge curtains
The sail was supposed to be a 30’X13’ but was 13’9”x24’9” and the poles for this would in no way hold it up had to buy 4x4 landscape Timbers to support weight.
Reply from KGORGE2022-11-01
Dear Margaret Sibley,
Thank you so much for your support.
We checked the size of your order, the size we sent is what you ordered, not 30ft.
We have sent you an email with your order information, please check again!
Looking forward to your early reply.
Sincerely,
Kgorge.com
Hi, my name is Jose Vargas, and I write to you because when you buy something you need either for your business or your house you want to make sure that is of good quality. And when you buy a big amount of curtains as I did a total of 22 pcs 109" x 144" custom made you need a trusted company and that is the reason why I recommend Kgorge.com, good customer service, and excellent quality products.
DO NOT BUY FROM THIS COMPANY!!
They advertise as being an US company…. They are not. Their customer service SUCKS!!!!
Getting a hold of them is painful and when you do make contact they don’t want to help. Part of my order was never received and they told me to check with the post office.
I wanted to return the non-custom made sand bag/weights and they told me the items need to be shipped to China at customers cost.
If they took as much care in their customer service as they did in providing great products this would be a great company
I am out roughly 400.00. You’ve been warned. Don’t make the mistake I made.
This is sad really because they clearly only care about taking your money
Reply from KGORGE2022-11-01
Dear customer,
Thanks for your order and we are sorry for the inconvenience.
Your feedback let us know that customer service problems still need to continuously improve efficiency. Please allow me to express my sincerest apologies on behalf of my team.
We have verified your order information and sent our solution to your email. Please be sure to promptly confirm and then reply to us, we must try our best to solve your problems to your satisfaction.
Looking forward to your quick reply.
Best regards,
Kgorge.com
I ordered two sizes to see which one fit. Could not return the wrong size. Will never shop again. Awful customer service. I will post warning on google. NEVER USE THIS COMPANY
Reply from KGORGE2022-11-01
Dear customer,
Thanks for your order and we are sorry for the inconvenience.
Your feedback let us know that customer service problems still need to continuously improve efficiency. Please allow me to express my sincerest apologies on behalf of my team.
We have verified your order information and sent our solution to your email. Please be sure to promptly confirm and then reply to us, we must try our best to solve your problems to your satisfaction.
Looking forward to your quick reply.
Best regards,
Kgorge.com
Ordered multiple sets of the black velvet and gray velvet drapes, very impressed with the quality and super easy to set up. We will definitely order more in the future.
I did not receive part of my order and I am not getting any customer response other than the tracking number that says it was delivered. THE PRODUCT WAS NOT DELIVERED AND I PAID FOR IT. SERVICE WILL NOT PROVIDE ANOTHER ONE
Reply from KGORGE2022-10-31
Dear Karen Pallansch,
Thank you so much for your great support on us.
We are truly sorry for your inconvenience.
Your order was shipped separately in 3 parcels, and they have been delivered.
Have you received them? If not, please let us know, we will send you a solution.
Look forward to your early reply.
Best regards,
Kgorge.com
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