KGorge is an outdoor living brand specializing in custom shade solutions designed to make outdoor spaces more comfortable, functional, and enjoyable. Our core products include custom sun shade sails, outdoor curtains and installation hardware, with a strong focus on made-to-measure solutions for patios, decks, pools, gardens, and other residential or commercial outdoor spaces.With flexible customization in size, shape, color, fabric, and installation options, KGorge helps customers find practical shade solutions for both standard and unique outdoor environments. We are committed to combining reliable quality, thoughtful design, and personalized customer support to help customers create outdoor spaces that truly fit their needs.
Written by the business, not verified by us.KGORGE (kgorge.com) has a 3.7 out of 5 rating on OK.one, based on 342 user reviews collected here. It is listed under Home & Garden and its reputation is mixed. Opinions are polarized: 67% rate it 4 stars or higher while 26% give 1 star; The business has replied to 85% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-10-25.
Reviewers had a great experience with this company. Customers frequently praise the beautiful design, sturdy construction, and overall high quality of the outdoor curtains and custom sunshades. Many consumers mention that the items are very simple to install and do an exceptional job protecting their patios from harsh sunlight and heavy rain. However, some reviewers were not happy with the persistent sagging issue occurring right in the middle of the larger shades. A few other people also felt that the provided measurement guidelines resulted in items that were either too large or did not fit their outdoor spaces correctly.
Auto-generated from all reviews of this business. For reference only.KGORGE was delightful to work with from beginning to end. The customer service was over the top. I'm thrilled with the curtains for my outdoor patio. I was considering making them myself but decided against it when I discovered the quality of the curtains I purchased after receiving my samples.
Never received product I have not received refund and they only keep telling me to wait it's been over a month.
Ordered curtains, tryed to back out but was charged for two sets of curtains and only 3 came in first order . Then ended up paying for both orders.
Awesome product. Just as described. Shipped next day. THANK YOU!!
They where mailed and delivered in couple of days . I love the curtains they are beautiful and well made and the price was reasonable. Thank you Nicola
UPDATE: My order never arrived, Still getting the runaround and now their customer service number is no longer an available number.. be aware they site may be a SCAMMM. DO NOT RECOMMEND. HORRIBLE CUSTOMER SERVICE! I placed an order and was so excited that I finally had found the perfect color curtains. Once my order was placed I realized my address was 1 number off. I attempted to request an address change with no response. Because there is a 24 hour cancellation policy I did not want to miss my window and have someone else receive my order. I attempted to contact customer service several times via phone, email, and their chat option. The phone number never went through. I emailed with no response. As a last resort I went to the chat option, where I was assured my order would be cancelled on time. Unfortunately, I received a notification of shipment. I have since been back and forth with the company for a week now. This is by far the worst customer support experience I have ever had.
I was sent the wrong length of curtains but they made it right. I would do business with them again.
DO NOT ORDER FROM THEM. They do not honor their return policy listed on the website. Got sick of fighting with them and filed a dispute with my credit card company. Ships in ultiple packages from china. SCAM.
We searched for outdoor drapery panels to install on a very hot, sunny corner of a recently built screened porch. Not only were these drapes of highest quality but the color selection was just amazing. Customer service is prompt and helpful. We recommend them highly and will definitely be shopping them again.
We purchased almost $1000 on outdoor porch curtains that were suppose to be wind proof, ( understanding to a certain point) and sun proof.. worst purchase ever! We’ve had them several months and they are not wind proof at all and are already discolored from just morning sun!… do not recon wasting your money!
Dear customer, Thanks for your order and we are sorry for the inconvenience. Your feedback let us know that customer service problems still need to continuously improve efficiency. Please allow me to express my sincerest apologies on behalf of my team. We have verified your order information and sent our solution to your email. Please be sure to promptly confirm and then reply to us, we must try our best to solve your problems to your satisfaction. Looking forward to your quick reply. Best regards, Kgorge.com
I bought out door curtains as they said they were supposed to be fade resistant,well 2 months into having them up the dark navy color is now a very light faded blue but being that they give you a 30 day warranty just against defects which I think this qualifies as a defect but since it took over 30 days to fade they are doing nothing about it except a 5.00 refund and a discount on future purchase which is ridiculous as I won’t be ordering again from this company
Dear customer, Thanks for your order and we are sorry for the inconvenience. Your feedback let us know that customer service problems still need to continuously improve efficiency. Please allow me to express my sincerest apologies on behalf of my team. We have verified your order information and sent our solution to your email. Please be sure to promptly confirm and then reply to us, we must try our best to solve your problems to your satisfaction. Looking forward to your quick reply. Best regards, Kgorge.com
Great quality, thick and beautiful.
Nice curtains. Color was well matched what I saw on the net. Good quality. Good delivery good value
I ordered then found cheaper and better quality somewhere else , I emailed the company told them I wanted a refund ( mind you my order said unfufiled) the very next morning I received an email stating I couldn't have a refund my order had been shipped! I will never order from this company again!!
Dear customer, Thanks for your order and we are sorry for the inconvenience. Your feedback let us know that customer service problems still need to continuously improve efficiency. Please allow me to express my sincerest apologies on behalf of my team. We have verified your order information and sent our solution to your email. Please be sure to promptly confirm and then reply to us, we must try our best to solve your problems to your satisfaction. Looking forward to your quick reply. Best regards, Kgorge.com
Do not waste your time. The customer service is the worst I have ever experienced. Buried deep in their policies is shady no return/exchange clause. Even though on their website it says exchange with in 30 days. When contacting the company it can only be via email. They offer pennies on the dollar for "refund"...$5 and a coupon on a $358 order of curtains. They also tell you to donate the curtains. They try to scare you high fees to ship back to their factory in China. Do not bother ordering from KGORGE.
Dear customer, Thanks for your order and we are sorry for the inconvenience. Your feedback let us know that customer service problems still need to continuously improve efficiency. Please allow me to express my sincerest apologies on behalf of my team. We have verified your order information and sent our solution to your email. Please be sure to promptly confirm and then reply to us, we must try our best to solve your problems to your satisfaction. Looking forward to your quick reply. Best regards, Kgorge.com
I ordered FOUR curtain panels and received ONE. $120 for ONE curtain panel! This place is a scam! I'm reporting them to the FTC as a scam company!
Dear customer, Thanks for your great support on us. And we are really sorry for your unpleasant experience. Your order was shipped out in two separate parcels and another one is still in transit now. We have sent you detailed tracking information by email, please check it. If you have any questions, please feel free to contact us. Have a nice day! Best regards, Kgorge.com
absolutely love my out door curtains. The shipping arrival, less than 5 days. Quality product! ❤️
Outdoor curtains are made exceptionally well. The color ordered was true to what received.
Great product. Got the waterproof curtains for my pergola and they’re beautiful!!
Great Quality- Great price Great value
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