Kibo Pay (kibopay.com) has a 4.8 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has not yet replied to negative reviews; 63 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
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Gary Stewart · 1 review · Experienced 2025-08-13 ·
★★★★★
So glad I switched to Kibo Pay. Wish I had done it sooner!
I was skeptical about switching to a new credit card processing company after being with the same company for 18 years. The other processor's rates continually increased until it was unsustainable. I am saving so much money using Kibo Pay. Kibo Pay's customer service is excellent. What a pleasure to be able to speak with a real person who is knowledgeable and helpful. Our representative, Maria, is always willing to answer any questions I have. She can be reached through email, phone call, or text directly - don't have to go through a ridiculous voicemail or A.I. system to get a human! It was easy to switch to Kibo Pay, and the flat rate per month is a couple hundred dollars less per month than what I was paying. Wish I had switched to Kibo Pay a long time ago.
I’m changing to this company. I love being able to call a live English speaking person about any issues. They are so nice and friendly. I think I’ve FINALLY found a dream come true with credit card processing. It’s usually just been one scam after another. Such a nightmare until I found this company. I’m referring everyone to Kibo Pay. Thanks!!
J
Jen · 2 reviews · Verified · Experienced 2025-08-11 ·
★★★★★
Excellent!
So far my experience with this company has been excellent! Maria is very helpful and friendly and responds to any questions or concerns I have quickly. Good customer service seems to be more rare these days and so far I'm very impressed with this company.
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Casey Jones · 1 review · Experienced 2025-03-07 ·
★★★★★
Have been dealing with Maria
Have been dealing with Maria, since we switched 4 months ago and just recently had to do a DDA change request. All I can say is when I became a kebopay client I was unhappy with my old company's customer service, Maria has made our new customer service great and beyond our expections. We are extremely happy and satisfied. Alibi Aftermath Manchester NH
