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Animals & Pets

Kika Usa

64 reviews

4.564 reviews
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About Kika Usa

Data updated
Website
kika-usa.com
Category
Animals & Pets
Location
United States · Miami
Status
Unclaimed
Last 12 months
64 reviews
Replies to negative
100% (7/7)
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Is Kika Usa legit?

Kika Usa (kika-usa.com) has a 4.5 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Animals & Pets and its reputation is excellent. 85% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

L
Lucie · 1 review · Verified · Experienced 2026-07-22 ·

Great experience overall!

C
CB · 1 review · Verified · Experienced 2026-07-24 ·

Cool little dryer

Not a groomer but when I saw this cordless dryer I thought it would be perfect for dock diving events. My boy has a heavy coat and needs help drying after swimming. This dryer is small, packable and has enough power to help dry him while traveling.

R
Rebecca Ball · 33 reviews · Verified · Experienced 2026-07-22 ·

As normal

As normal, my approx. delivery time was what they said it would be. Everything that I ordered was in the box. The dogs were sitting & standing at my feet to see what was in the box, & to see if they got anything new.

Reply from Kika Usa2026-08-03

Thank you for your feedback!

R
Ryan Kang · 1 review · Verified · Experienced 2026-07-23 ·

Delayed delivery

Reply from Kika Usa2026-08-03

Thank you for your feedback! We have emailed you regarding this situation.

M
Marie Rayburn · 6 reviews · Verified · Experienced 2026-07-09 ·

I had asked why my bichon uses all…

I had asked why my bichon uses all superior care kibble and dental treats...no explanation about tear staining of the eyes.

Reply from Kika Usa2026-07-30

Thank you for your feedback regarding this matter. We have contacted you via email with more detailed information.

J
JSP · 1 review · Verified · Experienced 2026-07-06 ·

Great products

Great products, fast shipping and a wonderful representative for you in Yana. She has been so supportive and helpful!

Reply from Kika Usa2026-07-28

Thank you for your feedback!

C
Christina Rauch · 1 review · Verified · Experienced 2026-07-06 ·

Everything was easy

Everything was easy. A great ordering experience

Reply from Kika Usa2026-07-28

Thank you for your feedback!

N
N FD · 1 review · Experienced 2026-07-13 ·

Professional products, fast shipping

We love all of our grooming products. They are high quality and sustainable, we especially love the reusable wee pads in cute designs! Shipping is quick!

Reply from Kika Usa2026-07-28

Thank you for your feedback! We are happy that you liked our products!

c
coshita · 4 reviews · Verified · Experienced 2026-07-13 ·

A huge THANK YOU for spoiling Coshita…

A huge THANK YOU for spoiling Coshita & Romeo with the sweetest gifts! From the stylish water bottle to the fresh water fountain and fun toys, every item was thoughtfully chosen and instantly loved. Happy pups, hydrated pups, and endless tail wags! 🐶💦✨ these products have already become part of our daily routine. Thank you, for trusting Coshita & Romeo! 💙🐾

Reply from Kika Usa2026-07-24

Our hearts are full! 💙 Thank you for sharing these beautiful moments with Coshita & Romeo. It means so much to see our products become part of their everyday adventures. Wishing them endless happiness, health, and tail wags! 🐶🐾✨

K
Kathie Snyder · 2 reviews · Verified · Experienced 2026-07-13 ·

Really works!

Love this product!+ No smell Great misty for my curly hair dog.

Reply from Kika Usa2026-07-24

Thank you for your feedback! We are happy that you liked our products!

J
Javier · 2 reviews · Verified · Experienced 2026-07-10 ·

EXCELLENT COMPANY

YOUR COMPANY KIKA USA HAS BEEN AN EXCELLENT SUPPLIER FOR ME. WE HAVE BOUGHT SEVERAL TIMES WITH NO PROBLEM, WITH VERY INTERESTING PROMOTIONS AND GOOD DISCOUNT PRICES. THIS LAST TIME WE HAD AN INCONVENIENT WITH UPS THAT DELIVERED THE ORDER ALL DESTROYED AND RE-PACKED WITHIN A PLASTIC BAG THAT KIKA NEVER USE FOR PACKING. WE ARE IN THE PROCESS OF RETURN WITH THE GOOD ASSISTANCE OF KIKA

Reply from Kika Usa2026-07-21

Thank you for your feedback! We are happy that we solved this problem for you!

R
Rita Kapmarski · 5 reviews · Verified · Experienced 2026-07-10 ·

Great product fair price comes quickly.

Reply from Kika Usa2026-07-21

Thank you for your feedback! We are happy that you liked our products and you got them fast.

D
Dolores Jones · 2 reviews · Verified · Experienced 2026-06-29 ·

Customer Service was Great

I had an issue with delivery and they responded quickly and kept in touch with me. Enjoy using the White Dog Food.

Reply from Kika Usa2026-07-20

Thank you for your feedback! We are happy to help.

R
R. A. · 3 reviews · Verified · Experienced 2026-07-07 ·

Confused as to why Customer service doesn't respond and orders aren't as before?

Have always been satisfied with orders, but this last order was late and did not even include my 3 bags of treats that I had requested and ordered previously. I had to order a 3 lb bag unsure when your order would arrive. My account indicated there was some issue with payment. You have my phone on file and I even sent you an email twice. I've not had any issues with any of my auto accounts. No contact was made and I was even charged shipping when I wasn't charged shipping last time I ordered a 22lb bag w/ 3 bags of treats.

Reply from Kika Usa2026-07-20

Thank you for informing us. We have contacted you by email regarding the further resolution of this matter.

T
TLM · 1 review · Verified · Experienced 2026-07-07 ·

Customer service

Customer service was great when I had issues getting something added at checkout with an offer to add a product. They made it right. Order was received in a timely matter.

Reply from Kika Usa2026-07-20

Thank you for your feedback! We are happy to help.

M
Mollie Fletcher · 5 reviews · Verified · Experienced 2026-07-06 ·

Fast delivery and always in stock

Reply from Kika Usa2026-07-17

Thank you for your feedback! We are happy that everything went smoothly.

R
Rebecca Ball · 33 reviews · Verified · Experienced 2026-07-06 ·

As normal

As normal, my package arrived on time & with no damage. Everything that I ordered was in the box.

Reply from Kika Usa2026-07-17

Thank you for your feedback! We are happy that everything went smoothly.

C
Carla · 6 reviews · Verified · Experienced 2026-07-06 ·

Delivery is fast and items are packaged…

Delivery is fast and items are packaged well.

Reply from Kika Usa2026-07-17

Thank you for your feedback! We are happy that everything went smoothly.

B
Beverly Vanhoy · 2 reviews · Verified · Experienced 2026-06-24 ·

This company rocks

This company rocks! The service is awesome and amazing! The shipping very fast! Keep up the awesome job!Customer service should be everyone first priority in this day and time! I love getting 45% off on your dog food! I have 2 little Morkies!One is 9 months! And the other is almost 8 months! They both love your dog food! They both know the treat jar and barks every time! Rate A+…… I stock up every time I can get it on sale! Thank you so much from Bella🐾 Bentley🐾 Beverly Vanhoy on 7/13/26 at 12:25 pm

Reply from Kika Usa2026-07-14

Hello Beverly, thank you so much for your wonderful feedback! 💚 We are truly grateful for your kind words and are delighted to hear that you have had a great experience with our products, customer service, and shipping. It makes us especially happy to know that Bella 🐾 and Bentley 🐾 love their food and treats! Stories like yours mean a lot to our team and motivate us to continue providing the best possible products and service for our customers and their beloved pets. Thank you for being such a loyal customer and for taking the time to share your experience. We sincerely appreciate your support and trust in Nature's Protection.

K
Kathryn · 1 review · Verified · Experienced 2026-06-18 ·

Prompt delivery good quality!

Reply from Kika Usa2026-07-13

Thank you for your feedback! We are happy that you liked our products!