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Animals & Pets

KittySupps

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102 reviews

3.6102 reviews
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About KittySupps

Data updated
Website
kittysupps.com
Category
Animals & Pets
Location
United States
Status
Unclaimed
Last 12 months
102 reviews
Replies to negative
87% (26/30)
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About this business

KittySupps has earned an excellent reputation among cat owners for their high-quality taurine supplements and exceptional customer service. Pet parents consistently praise the noticeable improvements in their cats' health and the company's genuine care for feline wellbeing.Cat owners report remarkable results after switching to KittySupps' taurine formulas. Many share stories of their cats showing improved kidney function, reduced vomiting episodes, and increased energy levels within weeks of starting supplementation.Customers especially appreciate manufacturing standards and the transparency in ingredient sourcing. The responsive customer support team receives high marks for their knowledge and genuine concern for each cat's individual health journey.Thousands of verified cat parents trust KittySupps for their pets' daily supplementation needs. Reviews frequently mention the ease of administration, the noticeable difference in their cats' overall vitality, and the peace of mind that comes from using veterinary-grade supplements.Pet owners describe KittySupps as a "game-changer" for cats with chronic health issues, with many noting they wish they'd discovered the products sooner. The consistent five-star feedback highlights both product effectiveness and the company's commitment to customer satisfaction.From senior cats needing kidney support to young cats with digestive sensitivities, KittySupps has become a go-to recommendation in online cat parent communities. Quality packaging, and products that actually work keep customers coming back and recommending KittySupps to fellow cat lovers.

Written by the business, not verified by us.

Is KittySupps legit?

KittySupps (kittysupps.com) has a 3.6 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Animals & Pets and its reputation is mixed. Opinions are polarized: 70% rate it 4 stars or higher while 26% give 1 star; The business has replied to 87% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers had a great experience with this company. Consumers frequently share how effective the products are at helping pets overcome digestive issues, stopping vomiting, and restoring healthy, shiny coats. Pet owners are especially happy that the fine powder easily blends into wet food, allowing even the pickiest cats to consume their daily health supplements without any trouble. Some people were dissatisfied with unexpected automatic monthly subscriptions being quietly activated without their clear consent or awareness during the initial checkout process. Shoppers also complained about significant international shipping delays, noting that it took several weeks for packages to finally arrive.

Auto-generated from all reviews of this business. For reference only.

What people say

You need to give the KittySupps time to work.

That my kitty is eating her meals and the barfing up after eating is slowing down. I love this product because she is eating it, I don't even think she has notice the taste. I been ordering it pretty routinely and have been using it for atleast 6 months. The delivery service is been very good! If you love your kitties/kitty..... you need to get them on this to protect their little kidneys. Nothing worse that losing a loved pet to something that there is help for.

Absolute worst company ever

Absolute worst company ever. I placed one order and I chose the one time only option with no active subscriptions and low and behold I got another charge a month later. Checked my account, no active subscriptions. I emailed them to let them know this and they promised a refund and two weeks later, no refund. Now I’ll have to dispute it. This company is not an honest company. Buyer beware.

Reply from KittySupps2026-07-23

Hi Jami, We're very sorry to hear about your experience and understand why you're frustrated. We also understand your concerns regarding the unexpected charge and the delay in receiving your refund. Our subscription option is intended for customers who want automatic replenishment orders, but customers should always feel fully informed and able to manage future shipments clearly. We regret that your experience did not meet those expectations. We understand how disappointing it is to be waiting for a promised refund, and we appreciate you bringing this to our attention. Please feel free to contact us at [email protected] so we can review your account, billing history, and refund status in more detail. We'd be happy to take another look and assist however we can. Mariel from KittySupps

SCAM

Never received it my order. Been emailing them back and forth with them constantly saying they will look into it. A week later without hearing anything I reached out and they still looking into it. Same answer very time I got sick of it after a month then wanted my refund. Never received that either after they said they will.

Reply from KittySupps2026-07-22

Hi, We're very sorry to hear about your experience. We understand how frustrating it is to wait for an order that never arrives, especially after spending so much time following up and expecting updates. We also understand your disappointment regarding the refund. We recognize how frustrating it must have been to feel that the issue remained unresolved despite your repeated attempts to contact us. Please feel free to contact us at [email protected] with your order details if you haven't already. We'd be happy to review both your shipment and refund status to ensure your case receives another review and assist however we can. Thank you for taking the time to share your feedback. Mariel from KittySupps

Unauthorized charge

I have been using the product for last 2 weeks and it seems to help my cat. My complaints are as follows: 1. I bought the product for $59 in June. It took a long time and several emails to get the product 2. Today KittySupply placed an order, not authorized by me, on my card for $89. I didn't make this order. I had to call my bank and report a fraudulent transaction and cancel my card. I will never order anything from this company again!

Reply from KittySupps2026-07-21

Hi Yelda, We're sorry to hear about your experience and understand why you're frustrated. We appreciate you taking the time to share your concerns. We also hear your concerns regarding the product's origin and the information you received about your shipment. We understand how important transparency is when choosing products for your pets. Regarding the refund, we understand your disappointment and the frustration caused by the experience. Customer feedback like yours is important to us, and we take these concerns seriously. If you'd still like us to review your order, shipment, or refund status more closely, please feel free to contact us at [email protected] . We'd be happy to take another look and assist however we can. Mariel from KittySupps

Customer Service Lies

I placed an order and quickly changed my mind. I had reached out an hour after placing my order with the specific order number asking if I could have it cancelled. Cleo responded with “ Thanks for letting me know you placed the order just an hour ago! That’s great timing because orders placed that recently often haven’t shipped yet. I’ve checked your order #1*****, and it is still in the processing stage. I’ve gone ahead and canceled it for you, so you won’t be charged or receive this shipment.” 2 days later from the confirmation I receive an email saying my order had been shipped. Honestly at a loss for words at how silly this customer service was.

Reply from KittySupps2026-07-21

Hi, We're very sorry to hear about your experience. We understand how frustrating it must have been to receive confirmation that your order had been canceled, only to later receive a shipping notification for the same order. We sincerely apologize for the confusion this caused. We understand why this would leave you feeling disappointed and affect your confidence in our customer support. Please feel free to contact us at [email protected] so we can review your order history and the communication you received. We'd be happy to look into what happened and assist further. Thank you for taking the time to share your feedback. Mariel from KittySupps

Ordered Kitty Supps June 6

Ordered Kitty Supps June 6, 2026, still no Credit to my account. Today is July 20th. I ordered 1- Container of Kitty Supps. Thinking I would get the shown product, in the ads video, I was wrong! It showed a full container of white, odorless powder. What I received was a half full conatiner of an orange sweet smelling powder. No thanks! Not giving that to my Cat. False Advertising! I sincerely hope they get shut down! ••••••••••••••••••••••••••••••••••• P.S.It is August 8th, 2026 and have texted kittysupps multiple times and they text back saying they will "take care in crediting my account ASAP"! All lies! They just text the usual 'form type' response. Many complaints about them on the BBB (Better Business Bureau.)⚠️

Reply from KittySupps2026-07-21

Hi Maggie, We're sorry to hear about your experience and understand why you're disappointed. We appreciate you sharing your feedback regarding both the appearance of the product and your concerns about the advertising. Cats can be very sensitive to smell, and we understand that the product you received did not match what you expected based on the promotional materials. We also understand your concern regarding your refund. We'd like the opportunity to review your order and make sure your request has been handled appropriately. If you're willing, please contact us at [email protected] with your order details. We'd be happy to review your concerns, including the product you received and the status of your refund, and assist however we can. Mariel from KittySupps

My cat stays home now.

My oldest cat used to show for food occasionally. She is 14 so I got really worried when I hadn't seen her for 2 weeks. I had already ordered KittySupps. The first day she showed up I started them. It has been 2 weeks now and she has been home everyday. Her coat is starting to look better. She is eating all her food. Thanks for helping my cats.

The product is good

The product is good. My 13 yr old cat has the energy of a kitten once more. She hasn't vomited since we've been using kitty supps taurine for 2 weeks now. The only complaint I have is the auto order that Haven't authorized. I have 1 and 1/2 tubs left of my1storder and the company is sending me 2more tubs that I don't need. The price is a lot more than I can afford compared to my 1st order. I have to go through the hassle of returning the second order that I did not authorize. I did not sign up for auto ship.

Good supplement

Good supplement. My cat's heart condition is stable and the vet is happy. Only negative is the packaging could be better. The lid was Good supplement. My cat's heart condition is stable and the vet is happy. Only negative is the packaging could be better. The lid was loose when it arrived.loose when it arrived.

Kittysupps is made in China

Kittysupps is made in China. Not USA. Kittysupps: This is a scamming company. They sent me false emails telling me where product supposedly came from, then the tracking showed China. Numerous people having serious issues on Reddit and other sites. Having to file complaint with BBB to start with.

Reply from KittySupps2026-07-16

Hi Jule, We're sorry to hear about your experience and understand why you're frustrated. We appreciate you taking the time to share your concerns. We also hear your concerns regarding the product's origin and the information you received about your shipment. We understand how important transparency is when choosing products for your pets. Regarding the refund, we understand your disappointment and the frustration caused by the experience. Customer feedback like yours is important to us, and we take these concerns seriously. If you'd still like us to review your order, shipment, or refund status more closely, please feel free to contact us at [email protected]. We'd be happy to take another look and assist however we can. Mariel from KittySupps

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