KittySupps has earned an excellent reputation among cat owners for their high-quality taurine supplements and exceptional customer service. Pet parents consistently praise the noticeable improvements in their cats' health and the company's genuine care for feline wellbeing.Cat owners report remarkable results after switching to KittySupps' taurine formulas. Many share stories of their cats showing improved kidney function, reduced vomiting episodes, and increased energy levels within weeks of starting supplementation.Customers especially appreciate manufacturing standards and the transparency in ingredient sourcing. The responsive customer support team receives high marks for their knowledge and genuine concern for each cat's individual health journey.Thousands of verified cat parents trust KittySupps for their pets' daily supplementation needs. Reviews frequently mention the ease of administration, the noticeable difference in their cats' overall vitality, and the peace of mind that comes from using veterinary-grade supplements.Pet owners describe KittySupps as a "game-changer" for cats with chronic health issues, with many noting they wish they'd discovered the products sooner. The consistent five-star feedback highlights both product effectiveness and the company's commitment to customer satisfaction.From senior cats needing kidney support to young cats with digestive sensitivities, KittySupps has become a go-to recommendation in online cat parent communities. Quality packaging, and products that actually work keep customers coming back and recommending KittySupps to fellow cat lovers.
Written by the business, not verified by us.
Is KittySupps legit?
KittySupps (kittysupps.com) has a 3.6 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Animals & Pets and its reputation is mixed. Opinions are polarized: 70% rate it 4 stars or higher while 26% give 1 star; The business has replied to 87% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers had a great experience with this company. Consumers frequently share how effective the products are at helping pets overcome digestive issues, stopping vomiting, and restoring healthy, shiny coats. Pet owners are especially happy that the fine powder easily blends into wet food, allowing even the pickiest cats to consume their daily health supplements without any trouble.
Some people were dissatisfied with unexpected automatic monthly subscriptions being quietly activated without their clear consent or awareness during the initial checkout process. Shoppers also complained about significant international shipping delays, noting that it took several weeks for packages to finally arrive.
Auto-generated from all reviews of this business. For reference only.
I would give it no stars if I could. It took a while before I received my order after they said it had been delivered. I was signed up for a subscription plan without realizing it. When I finally got the order and the unwanted next month's order, they shorted me the Lysine I ordered in the first go round and said it wasn't in my order when I have a screenshot of the order on my phone. Never dealing with this company again. Buyer beware and be careful what you click.
SCAM!!! Did not have a subscription (showed on the website that I did not have a subscription). They charged my card and shipped an unauthorized order. I have been going back and forth with the company for almost a month. I have not seen any difference in my cats at all. I even tried to explain they are dealing with a senior on a fixed income and needed that refund. They are in it for the money. They do not care. They lie, promise and disappoint over and over. Had to cancel my credit card so I don't get billed again. This is a warning to anyone out there. Don't deal with these folks!
KittySupps is a fraud! Do not order from them or use their products if you have them. I placed an order for Taurine from them about 6 weeks ago. Two weeks after that another jar arrived in the mail. I contacted KittySupps for help returning the product that I did not order. The extremely nice customer service person seemed to be trying to help me with a return label but after about a full day of emailing back and forth, excuse after excuse the label never came. Then she said she would just give me a refund and I did not need to send the product back but after two weeks that has not come either. It took me a while but finally I realized the very kind customer service person was just playing with me. I have had to cancel my credit card so they don't keep charging my card. I see here on Trustpilot KittySupps has a good rating but check the BBB and other sites! KittySups has mostly very bad reviews!
BEWARE!!! This is a scam don’t order from them. They just keep sending you the product and charging you even when you don’t reorder the product. No one answers you when you email them. PLEASE DONT GET SCAMMED!
The probiotic is great. My furbabies are thriving and have no complaints about taste. The delivery service was okay and I plan to reorder when my supply gets lower. The Taurine also gets thumbs up from my kitties on all counts.
BEWARE!!!!! THIS IS A SCAM!!!!! YOU WILL NOT GET THE PRODUCT OR A REFUND OR A REPLACEMENT!!!!!
THIS IS GENERATED BY AI!!!!!
NEVER A REAL PERSON!!!
DONT GET SCAMMED!!!
BEWARE!!!! BEWARE!!!!! BEWARE!!!! !!!!!BEWARE!!!!! NOT A REAL WEBSITE!!!
They respond to my review i email them again for the 35th time n still no response!!! Im seriously gonna file a suit!!! Fraud!!!
Reply from KittySupps2026-08-07
Hi Lisa,
We’re sorry to hear that your experience has left you feeling this way. We understand how frustrating it is to be waiting for an order or resolution and feel that you’re not receiving the support you expected.
We’d also like to assure you that KittySupps has a real customer support team reviewing and assisting with customer concerns. I’m Mariel, and I personally respond to customer feedback here as well.
If your order, refund, or replacement is still unresolved, please contact us at [email protected] and mention Mariel so we can review your case and help determine what happened.
Mariel from KittySupps
I became a new customer in May 2026. I made my first order. I received an email a couple weeks later stating I need to provide a different payment method. So,I reordered and provided a payment method. Something told me to check my original order and credit card statement. They had charged my credit card $69.85 already on 5.4.26. I sent an email to support kitty support informing them of this problem and to please cancel the second order and any other pending orders/subscriptions. I received the first order of three containers. They charged my card again on 6.9.26 again $69.79. I did not receive that until August. I had sent several emails to support to Cleo, She assured me my orders were cancelled and they would get this straightened out. They then charged my card double the price of $129.82 on 7.9.26 and again on 8.7.26 for $129.26. I have asked for a supervisor and no one responded. I would not recommend this company. They are not a reputable company. I have all my correspondence with them . I’m very disappointed. I want to be reimbursed for orders I have not ordered. Do not trust them. They say one thing then keeping charging your credit card.
Reply from KittySupps2026-08-08
Hi Lynn,
We’re very sorry to hear about your experience. We understand how concerning it is to continue seeing charges after you had already contacted our support team and requested that your orders and subscription be canceled.
We also understand your frustration regarding the repeated charges, delayed shipment, and not receiving the follow-up you expected after requesting a supervisor. This is certainly something that deserves a closer review.
Please contact us at [email protected] and mention Mariel in your email. I’d be happy to help have your account, previous cancellation requests, billing history, and the charges you mentioned reviewed so the team can determine what happened and assist with any eligible reimbursement.
Thank you for bringing this to our attention.
Mariel from KittySupps
Never received the product. Promised I would have a refund and it was all lies. Do NOT fall for this scam. Entire company is a scam. False promises.
Oh and now they have stopped responding to my emails at support... So there is no reason to continue contacting them except through legal means.
Reply from KittySupps2026-08-06
Hi Claire,
We're very sorry to hear about your experience. We understand how frustrating and disappointing it is to never receive your order, especially after being promised a refund.
We sincerely apologize for the inconvenience this has caused. We understand why you feel let down and appreciate you taking the time to share your feedback.
If you'd still like us to review your order and refund status, please feel free to contact us at [email protected] with your order details. We'd be happy to take another look and assist however we can.
Mariel from KittySupps
Product was received in no time. Yeah!
He didn't like it in his food but all are drinking it up in their water.
Look forward to seeing softer coats and pep.
My cat wont eat any of his food that I put the powder on. I even used more gravy and mixed it up. So I want to cancel my order.
Reply from KittySupps2026-08-07
Hi Marion,
We're sorry to hear that your cat isn't enjoying the supplement. Cats can be very particular about changes to their food, and we understand how frustrating it can be when you've already tried mixing it with extra gravy.
Please feel free to contact us at [email protected] regarding your cancellation request. Our team can review your account and ensure your subscription status is properly checked.
We'd also be happy to share some tips that may help your cat adjust to the supplement if you'd like to give it another try.
Mariel from KittySupps
My six cats would not touch their food once I sprinkle this supplement on it. I had ordered one can to try it and then another one shows up within two weeks and they had charged my credit card over twice the price I paid for the first one. My credit card company called me because they thought it was fraud and it sure was. My credit card company stopped the charge and issued me a new credit card because of their unscrupulous practices. This companies continue to take advantage of pet owners who love their animals and will do anything to keep them healthy. As far as I could see, this is just another scam. I threw the product in the garbage and will not buy anything from the Internet again. rely on your veterinarians they know the best way to take care of the health of your pets!
Reply from KittySupps2026-08-06
Hi Kathleen,
We're sorry to hear about your experience. We understand how disappointing it is when your cats don't accept the supplement, especially after you were hoping it would benefit their health.
We also understand your concerns regarding the additional shipment and billing. Our subscription option is intended for customers who want automatic replenishment orders, but customers should always feel fully informed and able to manage future shipments clearly. We regret that your experience did not meet those expectations.
We appreciate you taking the time to share your feedback. If you'd still like us to review your account, billing history, or subscription status, please feel free to contact us at [email protected] We'd be happy to take another look and assist however we can.
Mariel from KittySupps
I've worked with the ladies at KittySupps for several months now, and it is always a pleasure. Even when there was a problem with stolen goods, the ladies were very understanding and customer-oriented. Now, the product itself (I get the Taurine for my fur-child), is exceptional and my girl is thriving!!
DONT USE THIS COMPANY
I would have given them no stars but it didnt give me that option, I ordered once on a discounted rate, i had no active subscriptions and i never ordered again and have now be billed two months in a row and have had to cancel my card, i have been emailing since the first unauthorised payment and i feel like their replies from Cleo and Anna are all automatic, they promise they will refund etc and then nothing, its now with the fraud team at my bank. I would never buy from them again
Reply from KittySupps2026-08-06
Hi Andy,
We're very sorry to hear about your experience and understand why you're frustrated.
We understand your concerns regarding the unexpected charges and recurring shipments. Our subscription option is intended for customers who want automatic replenishment orders, but customers should always feel fully informed and able to manage future shipments clearly. We regret that your experience did not meet those expectations.
We're also sorry to hear about the delay in receiving your promised refund. We understand how disappointing it is when you feel your concerns haven't been resolved despite multiple follow-ups.
If you'd still like us to review your account, billing history, and refund status, please feel free to contact us at [email protected] We'd be happy to take another look and assist however we can.
Mariel from KittySupps
The shipment went fast, but some of my cats don't like the food. I don't know why, but I haven't giving them every flavor yet. I have 30 cats and its hard to satisfy every one...they are a little spoiled. They have their own room, large Trailer and 8 horse Barn on 42.1/2 acres to room around. I still will try giving this product to them. I pay for all those cats out of my own pocket!
Shipping orders that were not order, unauthorised charge to my bank account
June I recieved my first order, then In july noticed a charge to my bank account for $89. From kittyssup. I Did not order. They took money without authorities. I was told that a refund was being issued. 14 days ago. Has not happen, at this point I will never do bussines with this company again. Trying to send it back for a refund yeah right ner impossible. Shady company stay away from them. Im on social secerity,disability, not only did they take $89 for a purchase I did not make, Caused my account to be overdrawn costing me an additional $70. I wanted just to try it. All this happen 2 weeks before my check taking what little money I had. So why the bleep did it cost me $159.00. Bad bad business practice, dishonest and scammed. Stay away. All they care about is making money with no requards to their customers. Never never will I do bussiness with them again.
Reply from KittySupps2026-08-06
Hi Patty,
We're very sorry to hear about your experience. We understand how upsetting and stressful it is to receive an unexpected charge, especially when it has such a significant impact on your finances.
We also understand your concerns regarding the additional shipment and the delay in receiving your refund. Our subscription option is intended for customers who want automatic replenishment orders, but customers should always feel fully informed and able to manage future shipments clearly. We regret that your experience did not meet those expectations.
We're sorry to hear about the financial hardship this situation caused, including the overdraft fees. We appreciate you taking the time to share your feedback and understand why you're disappointed.
If you'd still like us to review your account, billing history, and refund status, please feel free to contact us at [email protected] We'd be happy to take another look and assist however we can.
Mariel from KittySupps
Hi Lynn,
We're sorry to hear about your experience.
We understand your concerns regarding the additional shipment. Our subscription option is intended for customers who want automatic replenishment orders, but customers should always feel fully informed and able to manage future shipments clearly.
If you'd like us to review your account and ensure your subscription status has been properly updated, please feel free to contact us at [email protected]. We'd be happy to take another look and assist however we can.
Mariel from KittySupps
My cat has only 2 episodes of choking and trying to breathe since I started the taurine. Each one was not as severe as the episodes beforehand. I no longer fear she will pass away. Thank you!
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