I became a new customer in May 2026
I became a new customer in May 2026. I made my first order. I received an email a couple weeks later stating I need to provide a different payment method. So,I reordered and provided a payment method. Something told me to check my original order and credit card statement. They had charged my credit card $69.85 already on 5.4.26. I sent an email to support kitty support informing them of this problem and to please cancel the second order and any other pending orders/subscriptions. I received the first order of three containers. They charged my card again on 6.9.26 again $69.79. I did not receive that until August. I had sent several emails to support to Cleo, She assured me my orders were cancelled and they would get this straightened out. They then charged my card double the price of $129.82 on 7.9.26 and again on 8.7.26 for $129.26. I have asked for a supervisor and no one responded. I would not recommend this company. They are not a reputable company. I have all my correspondence with them . I’m very disappointed. I want to be reimbursed for orders I have not ordered. Do not trust them. They say one thing then keeping charging your credit card.