Knack Bags (knackbags.com) has a 4.9 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
The Knack backpack surprised me because I’m not a backpack person. I love this backpack for a day trip or a quick staycation! I packed an outfit, p-jays and toiletries which was incredible since the backpack is extendible! Highly recommended
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Ron · 2 reviews · Verified · Experienced 2025-12-29 ·
★★★★★
Great customer service
Great customer service. Resolves issues quickly. Love the fact that there is no return/exchange shipping charges. Not a big fan of “Shop” but Knack offers other forms of payment and tracking. A very refreshing and enjoyable experience. Thank you Rachael!
Awesome bag. As a referee this back works great for me. A separate compartment for shoes and uniform is helpful. Keeps pants and shirt secure so they don’t get wrinkled.
I love the small expandable knack bag. I use it as my personal item along with a carry on bag and never need to check bags anymore. It can fit at least 3 days of clothes and medicines in the expandable section and the other section is also good at keeping you organized with pockets and room for a laptop.
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SR · 8 reviews · Verified · Experienced 2025-12-12 ·
★★★★★
Clear info about products
Thanks for providing as clear a picture of your products as you could in a 2-D format. I loved that a video was available.
Knack bags are beautiful and they provide endless organization! One of my favorite features is the ingenious suitcase-like expansion that provides up to 10 to 11 liters of extra storage, but literally disappears when not needed.
Mary · 1 review · Verified · Experienced 2025-06-12 ·
★★★★★
Love this bag!
Love this bag!! Fits everything and keeps any of my soiled hospital gear separate. I use it everyday.
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Kent Pope · 1 review · Verified · Experienced 2025-12-03 ·
★★★★★
Great Bag and Great company support
My Knack bag is the most useful bag I have ever owned. I travel every week and rely on this bag every day. The Knack team promptly addressed my request to fix an issue, making the support experience a positive one. I highly recommend these bags to everyone.
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Don · 2 reviews · Verified · Experienced 2025-11-30 ·
★★★★★
Great products
Great products. Good deal.
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HC · 1 review · Verified · Experienced 2025-11-27 ·
★★★★★
Spendy
Thought I would try the shoe compression bad although it appears extremely over-priced, plus charged for shipping on top.
Reply from Knack Bags2025-12-02
Sorry our Compressible Shoe Bag didn't work for you. Since we offer a 30 day, no questions asked, return period, you can return your purchase (and we pay the shipping for returns).
I’ve been using my Knack Pack daily for 2 1/2 years
I’ve been using my Knack Pack daily for commuting and business travel, and the overall experience has been excellent. The bag’s organization, layout, and thoughtful design make it incredibly practical — especially for someone who carries a laptop and works on the go.
One thing I really appreciate is how responsive and supportive the customer service team is. When I reached out with a concern, they took the time to understand the situation and responded quickly and professionally. It’s reassuring to know the company truly stands behind its products.
For anyone looking for a well-designed, functional bag backed by people who genuinely care about their users, Knack is a solid choice.
Hi, Apologies for the delay in your receiving order shipping information. As our site banner stated over the weekend, when you placed your order, we are in the process of moving warehouses. We expected to be able to ship orders today, however there were unforeseen delays. Your order will ship on Wednesday by overnight service. So you will receive your order the same day you would have received it with the standard shipping you selected. On Wednesday you will receive an email with your order's tracking information. Please reach out to [email protected] if you have any further questions or concerns.
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Erich P Schneider · 1 review · Verified · Experienced 2025-11-05 ·
★★★★★
Good customer support and easy online…
Good customer support and easy online ordering.
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Matthew J. · 1 review · Verified · Experienced 2025-10-31 ·
★★★★★
Outstanding Customer Service
Outstanding Customer Service. Friendly, patient and always helpful. Products are well designed and very high-quality. Company is a pleasure to do business with, and is highly recommended.