DO NOT BUY
DO NOT BUY - POOR QUALITY Sophia’s customer service was exceptional: responsive, proactive, quick and reliable. Unfortunately, the quality of the tubes we received was extremely poor. We sampled products from several suppliers, and the one we expected to be the best turned out to be the worst. The adhesive failed, causing the paper to peel off and the tubes to fall apart. This led to customer complaints and forced us to recall the entire affected batch. Despite sharing clear photographs of the defects, the company refused to offer a repair or meaningful resolution. Instead, we received defensive responses attempting to justify the problems. Sophia’s excellent communication could not compensate for the defective product and lack of support when it mattered. Based on our experience, I strongly advise against buying from this company.
Lab Alley
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Classicmobilia
Autohusetv
Bryan Gouveia – Conseiller financier
Wemakeyoufast
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