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KrispCall

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365 reviews

3.7365 reviews
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About KrispCall

Data updated
Website
krispcall.com
Category
Business Services
Location
Singapore
Status
Unclaimed
Last 12 months
123 reviews
Replies to negative
96% (94/98)
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About this business

KrispCall is an AI-powered communication platform for growing business. It brings all essential messaging and calling features into one easy to use single platform, integrating effortlessly with your CRM. With access to phone numbers in over 100 countriesKrispCall makes it easy to maintain a consistent professional global presence. The platform also provides USA non-VoIP numbers, enabling reliable two-factor authentication (2FA).KrispCall platform also supports Bulk SMS for targeted outreach campaigns, helping businesses increase engagement and response rates.As KrispCall evolves, its AI-driven capabilities will continue to enhance your operations, with features like automated call transcription and intelligent response suggestions fully integrated into your business phone system. By replacing multiple tools with a single, reliable solution, KrispCall simplifies communication and allows teams to focus on what matters most-customers and growth.

Written by the business, not verified by us.

Is KrispCall legit?

KrispCall (krispcall.com) has a 3.7 out of 5 rating on OK.one, based on 365 user reviews collected here. It is listed under Business Services and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has replied to 96% of negative reviews; Reviews mostly discuss App, Quality. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Many users frequently mention that the initial setup process is exceptionally quick and straightforward, allowing teams to start managing calls and messaging immediately without any friction. Consumers also praise the clean interface, consistent call quality, and the reliable overall performance that significantly improves daily business communication efficiency. Additionally, people highlight the helpful customer support team, noting that representatives respond promptly and provide clear, effective solutions to any account inquiries. However, some customers also noted frustrations during the initial onboarding and verification steps, mentioning that getting approved and acquiring a number involved excessive requirements and unexpected delays.

Auto-generated from all reviews of this business. For reference only.

What people say

Onboarding process was smooth

Onboarding process was smooth, calls are fine. good one

Reply from KrispCall2026-07-31

We're delighted your experience has been positive from the very beginning. A smooth onboarding and dependable calls are exactly what we strive to deliver. Thanks for your review!

Great Experience and very good customer…

Great Experience and very good customer service

Reply from KrispCall2026-07-31

Hi Kelvin! Thank you for sharing your experience. We're thrilled to know you've enjoyed using KrispCall and that our customer service has met your expectations. We truly appreciate your support!

It gets the job done…

My work deals with mainly making international calls, and the app has been amazing, it is so easy to navigate and gets the job done.

Reply from KrispCall2026-07-31

We're so glad to hear KrispCall has been a great fit for your international calling needs. Knowing the app is easy to use and supports your daily work is exactly what we strive for. Thank you for your kind words, and we're always here if you need us at [email protected]

The krispcall is really amazing calling…

The krispcall is really amazing calling site.

Reply from KrispCall2026-07-31

Thank you for your wonderful feedback, Suyash! We're delighted to hear you're enjoying KrispCall. Your support means a lot to us, and we'll continue working to provide a reliable and seamless calling experience. If you ever need assistance, feel free to reach us at [email protected]

We’ve had a great experience using…

We’ve had a great experience using KrispCall. The onboarding process was smooth, the interface is intuitive, and it has been a reliable solution for managing our business communications.

Reply from KrispCall2026-07-31

Hi there! Thank you for your kind review. We're glad KrispCall has provided a smooth start and continues to deliver a reliable communication experience for your business. Your support motivates us to keep improving every day.

Works well across home and office

Somedays i work from home, and other days from the office, so being able to use krispcall in the browser is really convenient. It lets me sign in from anywhere without installing anything. Customer support was helpful, but resolving my issue took longer than i expected.

Great Call Quality & Outstanding Support

I've had a great experience using KrispCall. The platform is easy to use, the call quality has been reliable, and everything works smoothly for my day-to-day operations. What really stands out is their support team. They're quick to respond, knowledgeable, and genuinely helpful whenever I've needed assistance. It's reassuring to know there's always someone available to help resolve any issues. Overall, I'd definitely recommend KrispCall to anyone looking for a reliable cloud phone system.

I was up and running with my usa number…

I was up and running with my usa number and the krispcall agents helped me through the process and explained the benefits

Reply from KrispCall2026-06-24

Thank you for your kind feedback, Narsim! We're delighted to hear that you were able to get your USA number up and running quickly. It's especially great to know that our team was able to guide you through the setup process and help you understand the benefits of the service. We strive to make onboarding as smooth and straightforward as possible, and your feedback lets us know we're on the right track. Thank you for choosing KrispCall!

Set up was quick and easy

Set up was quick and easy. Call quality is great! Highly recommend Krisp Call

Reply from KrispCall2026-06-16

Hi Mr. Mason, thank you for your kind words! We're delighted to know that getting started with KrispCall was simple and that the call quality has met your expectations. Your recommendation means a lot to us and motivates our team to continue delivering the best possible experience.

If your team is remote

If your team is remote, scattered across different time zones, or just tired of juggling multiple tools for calls, texts, and customer follow-ups, KrispCall is worth a serious look. I have been personally using this for a month, and this is the best tool with a genuine price

Reply from KrispCall2026-06-08

thank you for sharing this, shanu amrit. we’re happy to hear that krispcall is helping your team stay connected across time zones and reduce tool overload in daily communication. your positive experience means a lot, and we’re here if you need any help.

Fantastic customer service

Fantastic customer service. Very helpful, always available, and super knowledgable.

Reply from KrispCall2026-06-08

thank you for your kind words, joao costa. we’re delighted to hear that you had a fantastic experience with our customer service team and that they were helpful, available, and knowledgeable. providing reliable support is a key focus for us, and your feedback truly means a lot. if you ever need assistance again, we’re always here to help.

Amazing experience and easy-to-use app

Amazing experience and easy-to-use app! The price is a little salty, but nothing far from this world; it's a fair value for all the great features it has.

Reply from KrispCall2026-06-08

gabriel lima, thank you for your review. we’re pleased to know you’re having an amazing experience with krispcall and finding the platform user-friendly. we also appreciate your feedback on pricing and are glad the value of the features meets your expectations. feel free to reach out anytime if you need support.

5 Stars from a customer of 3 years

Using the service for more than 3 years. Absolutely recommending.

Reply from KrispCall2026-06-08

Mike Lenox, thank you for being a valued customer for over 3 years. We truly appreciate your trust in KrispCall and are grateful for your recommendation. Long-term relationships like this are incredibly important to us, and we're pleased to know that our service has continued to meet your expectations. Please feel free to reach out anytime if there's anything we can assist you with.

It does what it says

It does what it says. Took a bit of effort to get the list cleaned up, but the power dialer works as advertised. I wish they would clean up the paging on my list. It is really correct, but when you're dialing it jumps back to the first page alot, and you have to page ahead to find your place in the list. Then the paging is wrong on that view. Once you get out, it's right, just while dialing it is incorrect. Again, not a dealbreaker, just a nuisance, hence 4 stars vs 5.

Reply from KrispCall2026-05-25

Hi James, thank you for taking the time to share your experience. We're happy that the power dialer is meeting your expectations. We understand how the paging behavior can be frustrating during active calling sessions, even if it's only a minor inconvenience. Your feedback is valuable, and we'll pass it along to our product team for review. We appreciate your trust in KrispCall.

Our onboarding experience with KrispCall

Our onboarding experience with KrispCall was exceptionally seamless and efficient. Beyond the quick setup, the platform delivers robust functionality, particularly through its intuitive dialer, centralized team management, and detailed reporting tools. Backed by highly responsive customer support, it has proven to be a reliable, comprehensive VoIP solution for our team.

Reply from KrispCall2026-05-25

Thank you for the fantastic review! We're delighted that your onboarding experience was efficient and that KrispCall's features have helped streamline your team's communication. Providing reliable service and responsive support is always our priority. We appreciate your support and look forward to growing with your business.

There is no desktop app but web app is…

There is no desktop app but web app is so goated, good service.

Reply from KrispCall2026-05-21

leon, appreciate the feedback. great to know the web app experience has been working really well for you and that you’re happy with the service overall. we’ve also noted your comment regarding a desktop app and value the suggestion. feel free to reach out anytime if you need help.

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