I decided on the G2 model and am…
I decided on the G2 model and am overall very satisfied. Smooth handling, fast shipping and the scooter does exactly what it should :)
About Kukirin Escooter
Data updated- Website
- kukirin-escooter.com
- Category
- Vehicles & Transportation
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 255 reviews
- Replies to negative
- 93% (40/43)
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About this business
KuKirin Official Site
Written by the business, not verified by us.Is Kukirin Escooter legit?
Kukirin Escooter (kukirin-escooter.com) has a 4.2 out of 5 rating on OK.one, based on 273 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 81% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 93% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality, noting that the electric scooters are remarkably sturdy, fast, and exceptionally smooth to ride during daily commutes. Consumers also point out the extremely fast delivery service alongside a very helpful support team that promptly resolves technical questions and user concerns. However, some people mentioned frustrating issues with significant delivery delays and online tracking information failing to update properly for several days. A few other reviewers also experienced major problems with customer service responsiveness, unhelpful interactions, or missing components upon arrival.
Auto-generated from all reviews of this business. For reference only.What people say
Quick delivery and great product and…
Quick delivery and great product and price
Great support!!
Great support!!! 👍
Amazing experience and great customer…
Amazing experience and great customer support. Scooter is great and my kid loves it.
5+ stars to Kukurin
Very good customer service and very Quick delivery. The scooter is absolutly the best scooter we’ve had. Cool, strong and smooth riding. 5+ Stars to the customer service for follow-ups and help choosing the correct scooter for our purpose.
Really good scooter
Amazing everything
Amazing scooter, Amazing quality i pre-ordered the scooter on june 21st and its absolutely worth the wait. Outstanding customer service. Overall this company and customer service is so reliable and trustworthy and just OUTSTANDING.
Reliable webside
I ordered KuKirin G2 and I am from Slovenia. In one week the package arrived in perfect condition. For now I am wery happy with their service
Ordered on the 26th of June it is now…
Ordered on the 26th of June it is now July 12th still hasn’t came I don’t know what to do
Reply from Kukirin Escooter2026-07-12
Hello, please provide your order number, and I will help you resolve the issue.
I like this company alot
I like this company alot. Great scooters for great prices. The custom service are amazing and they always do their best to help out.
Fast ship
Fast ship, no damage to my order and super communication and product ☺️
Easy to order
Easy to order, friendly staff, Quick delivery, only 3 days Easy to get started and we are very happy with model G2 PRO ABE
Its real and I thought it was a scam
Its real and I thought it was a scam, but its not. I can confirm its trusted and it has fast shipping, they keep you updated, my kukirin g4 drives good and it hold the speed, I am a happy customer, ITS NOT A SCAM!
Amazing
Amazing. I will order again 1000000 times. And the team support it s incredible fast and super kind. Thank you!
Perfect
The scooter ist a very good quality and absolutely worth the money... and also very positiv to mention is the Support Center... everything just fine.
Avoid buying with this company
Avoid buying with this company! Acquired a Kukirin G2 PRO in 2 weeks the tire was damaged, the battery charger stop to work.I have replaced 3 times the tire, post sales service does not work, no refund was accepted. I found the scooter with really bad quality, avoid to buy it.
Reply from Kukirin Escooter2026-07-10
I am sorry that the scooter did not meet your expectations. Please provide your order number, and once the order details are confirmed, I will help resolve the issue for you.
I placed an order with you on June…
I placed an order with you on June 30th, and as of today, July 8th, it has still not moved past a depot in Poland. It was shipped on July 2nd and updated on July 6th, but it is still in the exact same location." Good thing is i know how i can get my money back anyway.... but I hope I will get my G2
Reply from Kukirin Escooter2026-07-09
Update – July 9, 2026: We once again apologize for the delays; these were caused by errors in our management and processes. We have now received confirmation that all orders will be processed this week, so please keep an eye out for updates on your order status. For any delayed orders, please contact us via email to discuss compensation.
Giving 4 star at the minute until my…
Giving 4 star at the minute until my very excited lad try’s the G2 master out. The scooter was delivered in a matter of 5 business days, I had my doubts due to a lot of fake websites but this was a genuine purchase but people please be careful who you order from
SCAM?? HAs anyone received a G2 in the past 2 weeks?
Ordered on the 18th June - received Fedex tracking on the 30th June - still being told that Fedex have but havent yet scanned the item - advised I would receive last week, then yesterday and now possibly Friday - Fedex are now currently checking their baggage department - this was supposed to be for my sons birthday on 2nd July!!! Has anyone actually received their order??
Reply from Kukirin Escooter2026-07-09
Update – July 9, 2026: We once again apologize for the delays; these were caused by errors in our management and processes. We have now received confirmation that all orders will be processed this week, so please keep an eye out for updates on your order status. For any delayed orders, please contact us via email to discuss compensation.
WORST QUALITY IT ARRIVED TODAY AFTER A…
WORST QUALITY IT ARRIVED TODAY AFTER A DELAY AND I WAS SO HAPPY FOR IT CAUSE IT CAME BUT IT CAME SCRATCHED WITH ONLY 1 BOX AND AFTER 5 KM WITH IT ON FLAT TERRAIN IT STARTED SQUICKING AND IT BECAME WORSE I TRUED TO REINFORCE THE SCREWS SO MAYBE IT WONT SQUEAL 1/10 I GOT A KUKIRIN G4 Order #41587
Reply from Kukirin Escooter2026-07-10
We are sorry that the scooter did not meet your expectations. Please contact us directly at [email protected], and my colleagues will help you resolve any issues.
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